View Full Version : Ordering Process Question

10-07-2004, 04:38 PM
I just ordered a Reebok crew, Adidas a3 shoes, and a reebok camo hat. I've put in a few orders with you guys in the past, but this time after i put in my credit card info, another screen came up asking for my credit card info again, as well as the 3 digit number on my card, and my pin number, which i did and the order went through fine. This last screen asking for my pin number had never come up before so i was just wondering if its cus i was using a debit card, and just wanted some re-assurance about this step in the ordering process being normal. Thanks for any info.

TW Staff
10-08-2004, 11:57 AM

We will never ask you for your PIN number during the ordering process. Your PIN number is a confidential number for only the card holder to use. If I were you, I would check your computer for viruses and spyware. You should probably also contact your bank as well to make sure that no other charges or fraud is going on.

Tennis Warehouse

10-08-2004, 07:44 PM
Yea, cancelled the card and reformatted the computer..lesson learned.

10-08-2004, 08:06 PM
Woah, refromat unncessecary.
For future use:

Spybot S&D: http://www.safer-networking.org/en/index.html

Ad-Aware: http://www.lavasoftusa.com/software/adaware/

Zone Alarm: http://www.zonelabs.com/store/content/home.jsp

and you should have a decent anti-virus program installed as well.

You should run spybot and ad-aware regularly, and always have ZoneAlarm(or another comparable firewall) running.