View Full Version : Over Demo Limit

09-25-2007, 08:24 PM
Hey TW, I tried to demo 5 racquets, however it sent me the message I can only demo 4 at a time. I understand this, but it didn't tell me how to change my order. If you can respond ASAP, that'd be great. Thanks guys and keep up the good work.

09-25-2007, 10:40 PM
uh... put the demos in ur cart again?

09-26-2007, 06:07 AM
It said the demo's I had already ordered were on hold, but I'll see what happens, I put them in my cart again.

TW Staff
09-26-2007, 06:35 AM
Contact customer service with your order number/name. They'll be able to adjust it for you.

Spencer, TW.

09-27-2007, 04:19 PM
Ok, I got it all figured out except for one thing. When I clicked Demo This Racquet, it said all racquets were in stock and ready to be shipped, however, when I look at my tracking number, it says, "Waiting for backordered items to arrive" Why would it say this if all the racquets were already in stock? When can I be expecting the demo's to come? Any help will be appreciated. Thanks.

09-27-2007, 05:36 PM
Just going to throw this out, but my demo order still says product hold, but I'm about ready to ship it back tomorrow....

09-27-2007, 06:46 PM
Thanks but I don't really understand what you mean. I'm just looking to see when I can expect my demo's.

TW Staff
09-27-2007, 07:57 PM
Please email us with your order number and we'll best be able to establish the status of your demo or call us at 1.800.883.6647.


Chris, TW.