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View Full Version : Just got an XXL sized Nike polo, which is the size of an XL or Large - what to do TW?


ClubHoUno
05-21-2008, 04:29 PM
Hello TW Customers Service,

I just got back from a tennis & golf vacation this evening and received and looked forward to unpacking all the tennis gear, I just bought from TW.

Everything is perfect - the rackets look great with custom matched weight, swing weight, and all the other stuff was there.

Except for one strange thing - I ordered 3 of these Nike polo's in XXL - the Federer Nike Men's Summer Sphere Pinstripe Polo.

Link: http://www.tennis-warehouse.com/descpageMANIKE-NMSSCOP.html

Blue Chill color: http://img.tennis-warehouse.com/big/NMSSCOP-BL-1.jpg

The weird thing is that the white and the Obsidian both are perfect in size (I'm 6' 4" and 205 lbs) - but the Chill blue (the light blue one) is more like an XL or even a Large. Usually the Federer Nike style polos are some what smaller in size, but I bought all 3 of the same model - all in size XXL, and the Blue Chill is clearly one size smaller at least. What to do - when I have two major problems:

1. I'm from Denmark, Europe
2. You are out of stock of XXL sizes in the Nike Men's Summer Sphere Pinstripe Polo in Blue Chill color

What to do :confused: :???:

I plan on purchasing two Head Microgel Prestige Pro rackets from you next week - so it would be great if we could work something out with this Nike polo......but if you can't order this polo shirt any more, then I'm out of luck :cry:

Thanks,
Claus from Denmark

TW Staff
05-21-2008, 04:44 PM
I recommend directly contacting our international customer service department. You can e-mail them directly at twint@tennis-warehouse.com.

Thanks,
Tiffani, TW

ClubHoUno
05-21-2008, 05:18 PM
I recommend directly contacting our international customer service department. You can e-mail them directly at twint@tennis-warehouse.com.

Thanks,
Tiffani, TW

Thanks Tiffani, I'll do that :)