View Full Version : question on TW policy
03-25-2004, 03:34 PM
Does TW have a policy on allowing raquets to be returned if they do not fit the specs listed on the website?Such as being too light/heavy. And if so how much off does it have to be?
03-26-2004, 02:41 PM
We don't have a policy, per se. Please e-mail email@example.com with your racquet model and specs, and we'll take it from there. FYI, most manufacturers have the following tolerances:
Weight: +/- 10 grams
Balance: =/- 3/8 inch
Length: =/- 1/8 inch
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