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View Full Version : Problem with TW stringjob


atatu
01-29-2005, 06:21 PM
Hi, I recently purchased a 300G OS from you guys and asked that you string it with Iso Speed Professional. Well, it came strung with Iso Speed, but whoever strung it decided not to string the last cross. I'm not too happy about this, but I'm sure it was an honest mistake by your very busy stringers, could you please advise if I have any recourse here. Thanks.

dantyem108
01-30-2005, 06:22 PM
Try calling them, you should be able to get it restrung.

ibemadskillzz
01-30-2005, 06:27 PM
yes you should be able to get it restrung. ups prepaid for you probably.

TW Staff
01-31-2005, 12:51 PM
Atatu, I apologize for this... shouldn't have happened. Please call us at 800.883.6647, and ask for Tim or Danny, who will work out a solution for you. Again, our apologies. Don/Tennis Warehouse