View Full Version : Adidas shirt problem: experience with warranty?
09-09-2009, 09:38 AM
I recently bought a black adidas Competition Polo (clima 365). After two washes the white stripes on one of the sleeves stuck together and then ripped.
Has anyone ever experienced this before and how does adidas handle warranty issues like this?
09-10-2009, 12:37 PM
I wear Adidas exclusively and the only problem I ever had I just brought it back to the retailer I bought it from. Not sure how they'd handle something like that but I'd call up who you bought it from first, unless it was from shopadidas.com. Then I'd call their customer service line.
Klatu Verata Necktie
09-10-2009, 01:17 PM
I wasn't aware there was a warranty on clothing.
09-11-2009, 06:18 AM
Yes, according to their web page there is a warranty on their clothing if it is a manufacturing error which seems to be the case here.
I emailed them and my message has been bouncing back and forth between adidas Canada, adidas/Callaham golf department and an auto response system. Didn't have time to call yet and don't want to deal with the store where I bought it because I'd spend more on gas + time getting there than the silly shirt is worth.
I always liked their stuff and I think it's decent quality overall. Customer service and web page design trails behind a little.
09-11-2009, 09:26 AM
I've had the stripes stick together myself, but have been able to peel them apart without damage. Good luck.
09-11-2009, 01:01 PM
I have lots of adidas stuff, many pieces are several years old now and I have never had a major problem. I actually find their clothing to be well made and quite durable.
That being said, did the problem occur in the washer or dryer? I'm suspecting you put it in the dryer and the stripe melted a bit and stuck together. I always air dry my stuff, never put it in a dryer.
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