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kimguroo
09-16-2009, 08:30 AM
I bought it about 9 weeks ago and one side of rubber is completely gone at both left and right shoes and started to have holes in right side of shoes.
Is this good enough to claim the warranty?

Left shoe
http://i27.tinypic.com/oaqe4g.jpg

this is other side. (very little worn)
http://i25.tinypic.com/2s14tw2.jpg

right shoe
http://i29.tinypic.com/1pv0qu.jpg

small hole (right shoe)
http://i31.tinypic.com/2ufxgd0.jpg

OliverSimon
09-16-2009, 04:49 PM
I don't think so.

kaibaNYC06
09-17-2009, 05:56 PM
yes you can warranty those. See that little foamy part (little gray sliver)? That means you went through the outsole already. Even if it were only the heel part in your other pics (1 and 3), you could still warranty the shoes.

kimguroo
09-29-2009, 09:49 AM
the shoe warranty follow up.
I saw some of threads regarding on shoes warranty with pictures.
sometimes, members divided into two whether the shoes might qualify for the warranty or not but no original poster reply after their shoe warranty.
this might help someone who wants to find shoe warranty info.
===========
First of all,
WOW. :shock::shock::shock:
I think prince has one of the best company regarding on the shoe warranty!!!
I sent my shoes on Sep. 21 by USPS priority and I got the new shoes today (09/29) by UPS. Yesterday, I received the letter from prince that they received the my shoes. the letter said it will take two weeks but when I opened my garage door today then I found the box.

Only took one or two days to process the warranty and it took total of 8 days for the entire warranty processing time (6 days for both shipping time).

psp2
09-29-2009, 11:16 AM
the shoe warranty follow up.
I saw some of threads regarding on shoes warranty with pictures.
sometimes, members divided into two whether the shoes might qualify for the warranty or not but no original poster reply after their shoe warranty.
this might help someone who wants to find shoe warranty info.
===========
First of all,
WOW. :shock::shock::shock:
I think prince has one of the best company regarding on the shoe warranty!!!
I sent my shoes on Sep. 21 by USPS priority and I got the new shoes today (09/29) by UPS. Yesterday, I received the letter from prince that they received the my shoes. the letter said it will take two weeks but when I opened my garage door today then I found the box.

Only took one or two days to process the warranty and it took total of 8 days for the entire warranty processing time (6 days for both shipping time).

I agree with you. Prince is a fantastic company in terms of honoring the Outsole Guarantee. I have worn MV/MC/MS 4 shoes for their semi narrow fit and their guarantee and customer service.

Shellovic
09-29-2009, 11:38 AM
Whow wat a sick claim for a use of 9 weeks Definitely a fabric error(if this is an english word). I guess Prince will warranty those. Prince is indeed a great company when it comes tot warranty and customer service!

kimguroo
09-29-2009, 01:39 PM
Whow wat a sick claim for a use of 9 weeks Definitely a fabric error(if this is an english word). I guess Prince will warranty those. Prince is indeed a great company when it comes tot warranty and customer service!

it was not the defective item. I wore barricade IV for a year to make a hole but I did not play that much last year (two or three times a week).During 9 weeks, I think I put close to 140 hrs on the prince shoes.

rk_sports
02-01-2010, 01:02 PM
just checking instead of creating a new post..

lost the warranty card for Prince Cobra NFS Black..
will Prince still accept the 6 months warranty with just the bill?

kimguroo
02-01-2010, 02:14 PM
just checking instead of creating a new post..

lost the warranty card for Prince Cobra NFS Black..
will Prince still accept the 6 months warranty with just the bill?

call to prince customer service.
I guess no one can give clear answer here ^_^
Since prince has very good shoe warranty so my guess is they will accept the claim without the card. good luck!

Explorer3903
02-02-2010, 09:03 AM
Just call Prince customer service and request an RA # (Return Authorization #). They will ask for the shoe name, size and personal info (name and address) so they can send you the RA #. Place the shoes in a box along with original receipt and affix the RA# on box and send out. they are very good at returns - turnaround time is 7-10 business days from date sent out.

plumcrazy
02-02-2010, 12:54 PM
just checking instead of creating a new post..

lost the warranty card for Prince Cobra NFS Black..
will Prince still accept the 6 months warranty with just the bill?

This is off the subject but what size did you get in the cobras. Every Prince shoe I've bought I've gotten a half size smaller (I usually wear a size 9 but order size 8.5 in Princes) and they fit perfect. When I got my cobras, they felt really tight. What was your size experience with the Cobras? Thanks!

Explorer3903
02-09-2010, 09:13 AM
Plumcrazy,

I have a pair of the Cobras and they are narrower than other prince shoes that I have worn. I would get it a 1/2 size bigger to accomodate this.