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hydRa
04-26-2010, 11:30 AM
Hi guys,
I wanna order Nike Lunarlite Vapor Tour shoes from you and pay for it with my credit card (maestro). But everytime I try to click on the link (Credit Mutuel picture) I get this error:

"The signature of the information sent by your merchant is not valid. The required security level has not been achieved.
Our server is not able to process the payment request related to your order."

Am I doing something wrong ?

ICanBeSerious
04-26-2010, 12:55 PM
I got this error message too...

TWE Staff
04-26-2010, 10:56 PM
We will check this asap.
Would it be possible to use paypal in the meantime?

Stefan / TWE

ICanBeSerious
04-26-2010, 11:18 PM
Currently i dont want to make a buy, so i cannot check if paypal works.

Stephan do you still want a screen-shot if that helps you?

hydRa
04-27-2010, 02:21 AM
Thanks Stefan.
As regards the paypal, I don't have paypal account yet and I didn't want to wait for their verification key which would I get in 7 days or so... but if there will be some major problem with CIC I will not have any other chance.

TWE Staff
04-27-2010, 11:28 PM
Currently i dont want to make a buy, so i cannot check if paypal works.

Stephan do you still want a screen-shot if that helps you?

Sure. That would be a big help for us.

Stefan / TWE

ICanBeSerious
04-28-2010, 12:25 AM
I just sent you an email.

TWE Staff
05-10-2010, 11:04 PM
@ICanBeSerious
Just wanted to check if your problem is solved by now?

Thanks,

Stefan / TWE

ICanBeSerious
05-11-2010, 12:03 AM
Yes Stefan, seems the problem is solved.
I reached the screen that asks for card details.

I didnt go any further since i dont want to buy something at the moment, but the previous error page has gone for life!

thanks!

Just a question: if i choose visa card payment method, will i be asked later for personal details just like the US/TW ?(i.e copy from the card, copy from id-driving licence etc).