View Full Version : At what point will Prince replace a shoe?

08-13-2010, 06:53 AM
I don't want to send these in and have Prince send them back and say something like "they're still good".

I've found Prince to be a little "difficult", to save the least, and when I've sent previous shoes back, they were so blown out that there was no question.

Thanks for any feedback.


08-13-2010, 07:04 AM
They look pretty shot, i would definately think they would accept them!

08-13-2010, 07:51 AM
I think you can qualify for the warranty claim.
I created threads about the shoes warranty.
you might see my prince shoes there. Also post your pic before you send then let us know whether you got the replacement shoes or not.
BTW prince is one of the best company for the shoe warranty.


08-14-2010, 10:10 AM
Wow, those shoes are shredded. I'd be very surprised if Prince would argue that the outsoles on those are still good as you've definitely burned through to the midsole.

I wasn't able to get through my T22s in 6-months, which makes the Prince the most durable shoes I've tried yet.

08-14-2010, 06:01 PM
Those would definitely be replaced dude. Send em in

08-15-2010, 05:40 AM
Thanks... I keep a pair of T22's on the side for when I send my Prince shoes back in, but didn't want to get a package back, open it up.......and see my old shoes.

My experience has been that Prince WILL replace the shoe, but on the phone, they're always rather unfriendly and suspicious-like, like I'm trying to swindle them.

"Yea, I found these shoes in a dumpster that I sleep in, and found a receipt, blowing down the alley. Can I get a new pair of shoes from ya'all?"

08-15-2010, 06:50 AM
Wow! Looks like a grinding disk and tossed in bag of rocks from behind the bus for few miles.