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parin
05-07-2011, 09:06 AM
Hi TW,

Is it possible to purchase replacement orange 'port' inserts separate from the 'string hole' inserts?

From what I understand, it seems that you can buy replacement string hole inserts and replacement bumper guards (separately), but not replacement port hole inserts.

Thanks.

TW Staff
05-09-2011, 02:56 PM
These should be the string hole inserts:

Prince Exo3 Tour 100 Hole 16x18 Grommet Insert (Orange) 7.99
http://www.tennis-warehouse.com/descpage.html?PCODE=XOT16HBG

Prince Exo3 Tour 100 Hole 18x20 Grommet Insert (Orange) 7.99
http://www.tennis-warehouse.com/descpage.html?PCODE=XOT20HBG


and these are the replacement ports:

Prince Exo3 Tour 100 Port 16x18 Grommet 7.99
http://www.tennis-warehouse.com/descpage.html?PCODE=XOT16BG

Prince Exo3 Tour 100 Port 18x20 Grommet 7.99
http://www.tennis-warehouse.com/descpage.html?PCODE=XOT20BG

Tiffani, TW

scotus
05-09-2011, 04:38 PM
Dear Tiffani,

The 2 you listed on top are for the "Hole Inserts", which would change the EXO3 ports to regular holes.

The 2 you listed on the bottom are simply the black bumper and grommets. How do I know this? Because I ordered a set of those.

What the OP is asking is how we can purchase the EXO3 ports (i.e., the orange parts).

TW Staff
05-11-2011, 07:56 AM
I will have to check with our stock when the "Hole" grommets come in to see what they look like. Sorry for the confusion. I'll try to get this sorted out.

Tiffani

TW Staff
05-12-2011, 10:13 AM
OK, we've updated the name of the black bumper guard set to help clarify, and the inserts we currently have labeled with "orange" are indeed the string hole option. We are checking with Prince to see if replacement ports are available because we don't see them in our 2011 catalog.

New name for the bumper set (what scotus ordered):

Prince Exo3 Tour 100 Port 16x18 Bumper Grommet 7.99
http://www.tennis-warehouse.com/descpage.html?PCODE=XOT16BG

Prince Exo3 Tour 100 Port 18x20 Bumper Grommet 7.99
http://www.tennis-warehouse.com/descpage.html?PCODE=XOT20BG


Thanks,
Tiffani

scotus
06-07-2011, 01:09 PM
We are checking with Prince to see if replacement ports are available because we don't see them in our 2011 catalog.

Tiffani,

Any info on the availability of replacement ports?

TW Staff
06-07-2011, 01:12 PM
They were not made for resale because they come with the racquet. I'm not sure, though, if Prince will decide to make them available if there is a demand for them.

Tiffani, TW

scotus
06-07-2011, 01:19 PM
They were not made for resale because they come with the racquet. I'm not sure, though, if Prince will decide to make them available if there is a demand for them.

Tiffani, TW

Thanks for looking into this matter.

ynot101
06-09-2011, 10:35 AM
Any news yet on this issue?
Thanks

ynot101
06-15-2011, 05:08 AM
Any information t-dub??

TW Staff
06-15-2011, 07:50 AM
They are not available.

Tiffani

wolfinsignia
06-17-2011, 09:39 PM
are the grommet inserts a replacements or is it an attatchment?

jk175d
08-11-2011, 12:48 PM
OK, we've updated the name of the black bumper guard set to help clarify, and the inserts we currently have labeled with "orange" are indeed the string hole option. We are checking with Prince to see if replacement ports are available because we don't see them in our 2011 catalog.

New name for the bumper set (what scotus ordered):

Prince Exo3 Tour 100 Port 16x18 Bumper Grommet 7.99
http://www.tennis-warehouse.com/descpage.html?PCODE=XOT16BG

Prince Exo3 Tour 100 Port 18x20 Bumper Grommet 7.99
http://www.tennis-warehouse.com/descpage.html?PCODE=XOT20BG


Thanks,
Tiffani

so to clarify... the set for replacing the bumper and original port holes are only available in black not the original orange? Is this still the case? Will Prince be making the orange ports available? I've already ground mine up pretty good after just a couple of months! I'd rather not swap them for black.

TW Staff
08-11-2011, 01:04 PM
I just went down to check stock. Prince has updated what it's selling, and now those sets include black bumper guards and orange replacement ports.

Prince Exo3 Tour 100 16x18 Port Insert &Bumper Grommet 7.99
http://www.tennis-warehouse.com/descpage.html?PCODE=XOT16BG

Prince Exo3 Tour 100 18x20 Port Insert &Bumper Grommet 7.99
http://www.tennis-warehouse.com/descpage.html?PCODE=XOT20BG

Tiffani, TW

jk175d
08-11-2011, 01:16 PM
I just went down to check stock. Prince has updated what it's selling, and now those sets include black bumper guards and orange replacement ports.

Prince Exo3 Tour 100 16x18 Port Insert &Bumper Grommet 7.99
http://www.tennis-warehouse.com/descpage.html?PCODE=XOT16BG

Prince Exo3 Tour 100 18x20 Port Insert &Bumper Grommet 7.99
http://www.tennis-warehouse.com/descpage.html?PCODE=XOT20BG

Tiffani, TW

great, thanks!