View Full Version : TW Return Policy on string

06-06-2011, 10:11 PM

I have a ton of string that I've bought in the last year. I go through phases where I think I like a string setup and go and stock up on string. I'm left with a bunch of retail sets that I know I'll never use again. Can I send them back to TW if I provide my order numbers, the retail sets are unopened, and if they were purchased fairly recently and all returned items are still being sold by TW?


TW Staff
06-07-2011, 09:52 AM
As long as they're unopened, you have proof of purchase, and were bought within one year, you can return for a full refund. Please contact our customer service and they can help you out.


Spencer, TW.