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Hykal
01-06-2012, 07:04 AM
Hello,

Iv ordered 2 Prestige about a week ago, and discover some scratches, well im not sure if its a scratch or a fracture, iv emailed a video of the racket because its difficult to see through a picture. But iv not receive any reply yet on t video, so im going to share with you here

https://skydrive.live.com/?cid=5db9f38d2ce79892&id=5DB9F38D2CE79892%21118


Im not sure what it is, i dont have a degree in nuclear physics but tell me if im wrong ok, if its a stress fracture the whole circumference of the racket frame will be affected ? Means like there will be a small hairline crack on that 1 part of the beam, for this case its only at the top o the frame.

I really love this racket and please tell me your honest opinion.
If its possible to send back to Germany and check on it that would be great too!

:)
Thank You
Hykal

TWE Staff
01-07-2012, 12:31 AM
Hello Hykal,

unfortunately I cannot view the video. There is a log-in needed.
But if you have any doubts about the condition of the racquet you can send it back to us. Please check this, especially #5 Returns, for further information.
http://www.tenniswarehouse-europe.com/CustService/?lang=en

Thanks,
Stefan/TWE