PDA

View Full Version : Problem with Sergio Tacchini gear


frunk
01-25-2012, 07:18 PM
I got the USO Djoko Navy polo in the mail today and immediately took it out to play. It was a hot day. When I got home, the Sergio Tacchini logo on the front had fallen off (it's an iron-on logo) partially. What can I do? Do I complain to Sergio Tacchini directly? Is it possible to get a replacement if I'm in the US? I don't have the box it was posted in, it was thrown away immediately.

TWE Staff
01-25-2012, 08:52 PM
Hello, sorry to hear that.
Please contact our costumer service and be sure to have your order number available: www.tenniswarehouse-europe.com/CustService/
Thanks,
Stefan/TWE

frunk
01-25-2012, 10:40 PM
Thanks for the fast response, I've sent you guys an email.