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diredesire
08-12-2006, 04:04 PM
Hey TW,
I was hoping to get some For Sale/Trade guidelines posted, so people (especially new traders) can get their questions answered about shipping, dealing with traders with no feedback, and perhaps getting a standardized format going. If you find this post suitable, please stick the entire thread in the FS/T forum, I'll be updating/editing it as I go along. I've got no mod rights in the FS/T, so I can't post/sticky the thread. Thanks!

To make the FS/T section easier to browse, we ask that sellers please include the following:

In the thread title:

Type of trade: For Sale = FS, For Trade = FT. If you are Selling OR trading FS/T.
Item(s) and Quantity if possible. e.g. (2x) Tecnifibre 325
If there is room:
Condition
Grip size
Example Thread title: FS/T: (2x) Tecnifibre 325, 4 3/8, 8/10In the thread itself:

Grip size: Often times I see racquet listings without grip size. This is one of the more important determining factors of a sale. Due to the nature of our FS/T sub-forum, it is hard to ask questions, please include ALL pertinent information UP FRONT!
CONTACT INFORMATION!!!: If you are selling something, please include some contact information. Telling interested buyers to leave their e-mail address is inefficient, and can prolong the sale. Leave an e-mail address if you are comfortable, or enable e-mailing through your profile. This protects your e-mail from spam bots, and allows interested parties to contact you quickly and easily. If you DO enable your profile e-mail, please leave a note in your thread with this information.
Payment Terms: Although Paypal is a popular, and relatively secure/usable service, not everyone supports it's use. Please leave your terms of payment so there is no confusion or questions. Having all the information up front could mean the difference between a sale and a buyer backing out. Common payment terms include: Cashier's Check, Cash On Delivery (COD), Money Order (Postal, or otherwise), Paypal (include whether or not you accept credit card paypal), Cash.
Delivery options: Please list your preferred method of shipment. USPS Priority is a good one, for sellers that are new. Fedex, UPS, DHL, and method are all options. Local Pick up is also an option that users may like.
Condition of goods: A rated condition is mandatory. Please include an "out of ten" rating for your items. 8/10, 9/10, etc. (More included in FAQ)
Pictures: Obviously, you can only describe so much in words, pictures are a great addition to a thread. (More included in FAQ)
For racquets: If the racquet is strung, include the string type and tension if you know it. Date strung is also good if you know it.
Any other conditions you might have: Some people allow "dibs" on an item. This is not such a big deal with our system, but if you leave a "dibs" message in the thread, you should be committed to purchase the item. Do NOT call dibs if you are unwilling to follow through.Q: What do I do with my thread after it has outlived it's usefulness? (Items sold) Can I delete my thread?
At the moment, users are not allowed to close or remove their own threads, if you'd like your thread removed, or would like it to die, edit the original post as "SOLD." and let it drop. If you prefer to have it deleted, contact an admin of the site (TW Staff), as the moderators have no post editing powers in the for sale/trade sub forums.

Other loose guidelines:
Please do NOT shout (i.e. write in all CAPS). This is annoying. 'Nuff said.;)
Please do NOT "crap" on another user's thread. If you don't like the price, or find something outrageous, just leave the thread alone.

These are trading guidelines. It would be nice if new thread makers follow these guidelines, but it is not required. If you are new to trading, or are unfamiliar with the way things work, I encourage you to use these ideas to make trading on our boards as easy, and as hitch-free as possible. We know that people make mistakes, so here are some helpful hints/tips to make your sale as quick and easy as possible!

diredesire
08-12-2006, 05:06 PM
FAQ (Frequently Asked Questions):
Note: Parts of this FAQ and guidelines thread have been borrowed/edited from other internet forums such as http://www.hardforums.com

Q: What kind of information should I include in my For Sale/Trade Thread?
A: Please see the above post.

Q: How does TW protect forum members from scams and illegitimate traders?
A: Simply put, TW does NOT offer any sort of protection, warranty, guarantee of any sort on the FS/T section of the forum. By participating in trading & selling, you accept all implied or explicit risks, and agree to not hold Tennis-Warehouse or it's staff responsible for anything that may happen. With this said, TW does "filter" each and every post that finds it's way into the FS/T section. Obviously, this is to filter out competition, but obvious scams are also stopped at this step.

Aside: Protecting yourself and your investment(s) starts with common sense, please adhere to the guidelines and tips presented shortly, and the risk of trading online will drop considerably.

Q: How can I protect myself from illegitimate traders and scammers?
A: Good question! Here are some tips to ensure your trades always (hopefully) go smoothly!
IMPORTANT! Exchange Personal Information IMPORTANT!
By trading online, you are assuming personal risk and loss of money and/or goods. To protect yourself, it is ALWAYS a good idea to exchange personal information. Personal information entails: REAL name, a home address, a HOME or WORK (land line) telephone number. Cell phone numbers are fine, but they are easily terminated. If you want further security, verify the telephone number by calling it, and cross reference the number and name on an online service such as http://www.switchboard.com Many people would deem this excessive, but if you are making a trade for multiple hundred dollar items, the long distance phone call and 5 minutes of your time is worth it.
Always use (when shipping) Delivery Confirmation of some sort. If you are the buyer, request (and be prepared to pay extra (typically under $1)) for Delivery Confirmation and/or Tracking information. This service protects both parties. If an item arrives, the buyer cannot claim it hasn't arrived, etc.
Keep proof of shipping until the deal is considered complete! Failure to do so can result in sticky situations. I consider a deal to be complete when both parties have received their "prizes" (be it cash, or merchandise) and both parties have agreed that everything is in order. Receiving monetary compensation would require checks clearing, e-checks clearing, cashing of said funds, etc. Receiving a racquet would entail a full inspection of merchandise, and agreement of it's condition.
If you have suspicions of a seller, contact a moderator or administrator. You can do this by using the "Contact Us" link at the bottom right of any TT page, or by e-mailing a moderator (myself) through their e-mails provided in their profiles (assuming they are activated, mine is). Follow this golden rule: If a deal sounds too good to be true, chances are, it is.
In case there is a delay, or a lack of communication, do NOT jump to any conclusions (don't post a negative reference if your item is only a week late). E-mail the seller, or call the seller. You SHOULD have their personal information to get some clarification. It is important to communicate and be honest throughout a trade, but please realize people do have lives outside of tennis and this message board. Try to get in touch before going crazy.
If you feel that you’ve been scammed, you can file complaints about internet fraud directly with the FBI at their Internet Fraud Complaint Center (IFFC) http://www.ic3.gov/. You can also go to www.usps.com (http://www.usps.com) and file a complaint for postal fraud, and most state Attorney Generals have an online internet fraud complaint form
Use Credit Card Paypal when possible: Many times, if you are scammed, you can recuperate much, if not all of your funds through either Paypal, or your Credit Card company. IF this is to happen, please search Paypal's site for proper procedure.
If Paypal, or CC Paypal is not an option, checks are another good way to trade. They can be traced if contact to the police needs to be made. Checks are NOT good for "instant" types of payment. Please make sure they clear first.
CHECK REFERENCES: I cannot stress this enough. We provide a sub-section of the FS/T subforum. Search this by clicking "Search" at the top bar of this page. Go to advanced search, and in the right pane, select the "References" section in the Search in Forum(s) pane. Do a search in thread titles with either the seller's e-mail address, username, real name (if provided) or all of the above. This will allow you to check any/all successful trades the user has completed in the past. Be careful when dealing with traders with a recent registration date, or low references. To be extra careful, also check the traders that have left references for the trader in question. There are rare cases of users who will register multiple screen names to give false feedback. This is rare, but it DOES happen.
Do NOT ship first, or pay first unless the trader has plenty (I would start at 50+ since I deal a lot online, if you are very new, you may have to settle for ~20+ trades) of references. Often times, established traders with good feedback/standing can (and will!) ask new users to either ship first, or pay first. Reputation is everything in online trading, do not be surprised if someone with 50+ successful trades asks you to ship or pay first. This is common in online trading, and is a great way to build feedbacks. It is an "honor" system of sorts. You are not obligated to participate this way, but be warned, it is a common way for "newbies" to trade.
Keep a record of all correspondences between you and parties you are trading with. If you contact each other by e-mail, save the e-mails (or at least do not delete them) until the trade is considered complete. This is common sense, and can be used to "prove" a case when necessary.
Q: I want to post pictures of my gear in my thread, I have no clue how to go about doing this, any advice?
A: Sure! Provided you know how to take pictures (preferrably with a digital camera) and get them on your PC, here is what you need to do.


With your pictures on your computer, please ensure they are sized appropriately (800x600 is a good resolution). Also ensure they are in a web-friendly format, such as .jpg, jpeg, gif, (and less common .png). RAW photo data, or BMPs are NOT encouraged, as they are uncompressed, and take up a lot more space.
After resizing and compressing (into .jpg or .gif), upload your photos to some sort of host. If you do not have your own, personal web space, I suggest using free photo uploaders such as http://imageshack.us or http://www.photobucket.com
These sites offer free hosting for your photos, as well as instructions on how to access them through other sites.
When inside your thread, click the "insert picture" button using the editor.
http://students.washington.edu/%7Ejdeng/fsguide1.jpg
A pop up window will appear, asking you for the "URL" of your picture. If you are using your own webhost, insert the address of your picture. If you are using a free uploading site, such as photobucket, or imageshack, insert the URL that was provided to you.
If you inserted the URL correctly, the image should show up when you hit "OK." Q: What should I take pictures OF when selling my gear?
A: I suggest taking picture of any damage, blemishes, chips, cracks, etc on your gear. I typically take one "full body" shot, so that the buyer can see that I am actually selling the item advertised, and then if I mention any blemishes (court rash at 3 0'clock for example), I take a picture of the said court rash. I suggest taking pictures in a well lit room with flash OFF, and if you are going to take close up photos, use the "Macro" mode on your camera. Most modern cameras do offer Macro Mode, it is typically indicated by a "flower" symbol.

diredesire
08-12-2006, 05:07 PM
Q: How do I rate my gear?
A: It isn't easy to give a number (out of 10) for gear, because each item undergoes wear and tear differently from person to person, player to player. A loose guideline will be posted, if you use this, please mention it. Guidelines are subjective, so if we put effort to use a standard, please mention it! For instance (By the TW guidelines, I would rate this a 8/10!)
The below ratings are for racquets, you can use these guidelines loosely to translate to other gear.

These are loose guidelines, indicate any discrepancies such as play time (in hours, preferrably), string life, paint chips, nature of chips, bumper guard condition, etc)

Broken racquet
Used, unplayable, racquet.
Used, very poor condition. Racquet is structually un-sound, restring at your own risk.
Used, poor condition. Racquet shows abundant wear, often through to the graphite, Paint chips, cracks, and wear is very noticeable. Paint is worn through to the graphite in multiple areas, Bumper guard is worn through to the graphite in multiple areas, grommets are cracked, or worn through and need replacement.
Used, OK condition. Racquet is playable, but there is noticeable, and abundant wear of bumper guard, paint, grip, strings, grommets. Frame may show graphite wear, but is still in playable condition.
Used, fair condition. Racquet is structurally sound, no cracks. Paint may be chipped or blemished down to the graphite, but no graphite wear is evident. Bumper guard is in decent condition, but spots show wear to a thin layer, or even slightly through to the actual frame. Grip shows noticeable wear, and may need replacement. Grommets show significant wear, but do not need replacement.
Used, good condition. Paint chips and scratches are minor, but noticeable. Grip shows some wear. Strings are used (obviously if they're not, make a note). Grommets show wear, and/or show multiple string jobs (i.e. they are getting squished, and or are enlarged). Bumper guard shows medium wear.
Used, Very Good condition. Paint chips/scratches are small, but minor. No graphite has been exposed. Bumper guard in very good to excellent condition (scuffing OK, but please make a note). Scuffing on the frame, note whether or not it is noticeable, and/or into the paint. Grip worn slightly. Grommets in good condition, perhaps enlarged/smooshed, but no cracking/damage.
Opened/Used, Excellent condition. Used, but otherwise in near perfect condition. This is for an item that has been opened, plastic taken off the handle, used once or twice, etc. Item has seen very, very little wear and tear. Any scratches are very minute, and should be noted. Grip is in excellent condition, perhaps covered by an overgrip it's entire life. Paint blemishes are cosmetic only. No paint chips, No cracks, scrapes are very, very small (1-2 mm) and superficial only. Bumper guard in very good, to excellent condition. Grommets are in excellent condition, little to no smooshing of tie off holes, little to no enlarging at tie off holes. Note: Any items rated from 9.1-9.5 will be moderated more closely with more description expected. (Anything rated higher than 9.5 will be automatically deleted as 9.5 is deemed the highest possible rating for any used item in the eyes of TW) If there is only a rating with no description in this rating zone, it most likely will be deleted as too many users in the past have used this particular rating as code for "brand new."
Brand new, no use, NIB (New in Box). TW does not allow the sale of any new products with the exception of out of production grommets. Barely used racquets will be evaluated on a post-to-post basis to determine if they compete with the sale of new products by TW. We reserve the right to refuse any ad.Q: What kind of Delivery options do I have?
A: You can ship ground using any of the popular methods of delivery. USPS Priority, USPS Parcel Post, Fedex Home, Ground, UPS Ground, DHL Ground. I personally like USPS Priority shipping quite a bit. It is a 2-3 day service (most often 2 days), and shipping materials are free. Pick up two of their flat, rectangular boxes at the post office (for free), and tape them together when shipping racquets. This service ranges from $4.05 (in your immediate region) to about $7.50 (across the nation). Labels for shipping items are easily printed online, and include Delivery Confirmation free!

Q: What kind of payments should I accept?
A: This varies from person to person. I find Paypal (Non-CC) is the most convenient form of trading. The payments by paypal (Non-CC) are as good as cash, fast, and easy. If you do not have a paypal account, or do not want to sign up for one, you can use Personal Check (need to wait for it to clear), Money Order (can obtain one at Wal-Mart, the Post Office, etc for a small fee), or Cashier's Check. These latter methods all have risks, such as an inability to refund the cash if you are scammed. Paypal and CC-paypal have built in security, but it IS a hassle. Protect yourself up front.

Note: CC (credit card) paypal requires an upgraded account to be accepted. These include business and premier accounts. There IS a charge to accept credit card paypal, which is (i believe $.30 + 3%). You won't often find people accepting of CC-paypal in the world of racquet trading, so be aware of this. It is AGAINST paypal policy to charge extra to accept credit card payments, but it does happen.

diredesire
08-12-2006, 05:20 PM
Q: How do I determine a good price for my item?
A: Chances are your item has been sold recently, or is currently being sold. It is common for used items to go for a considerable discount. Do a search in the FS/T section of TTW, and check prices for your item. Price accordingly. If you do NOT see a price, google/froogle your item, and discount a percentage (15-25% is common). As always, "classic" frames, and collectors/rare items are worth more. Do your research! Please do NOT post Interest Check threads/Price check threads, as they just serve to clutter up the FS/T section.

Q: Can I post a thread for EACH item I want to sell?
A: Sure, but please only keep ONE active thread open. Do NOT have multiple threads open simultaneously, you can just as easily sell 10 items in one thread instead of selling one item separately in 10 different threads. This helps us keep the FS/T section less cluttered, and prevents peoples threads from getting "bumped" too far down.

Q: I want to get as much money as possible (who doesn't?). Can I put a "make offers" price?
A: As a courtesy for other traders, please post a price on all items. If you would like offers, put a price higher than you expect to get, and add an "O.B.O." (or best offer) to your price. This (again) prevents clutter and confusion. This way, users can contact sellers immediately, instead of playing the cat & mouse game by having to wait (up to a few days!) to get their replies posted. This may seem like a strict policy, but it is to help everyone get their merchandise/money A.S.A.P. PLEASE put a price on ALL items.


Q: Can I auction my item, or link to an auction?
A: No. Auction posts are not allowed because the way we operate the FS/T section requires filtering of every post. To alleviate the "traffic," we ask no auction posts be made. Links to E-bay are also prohibited. If you want some traffic to your E-bay auction, put a small reminder in your sig. For example: (Selling my TF 325 on the auction site. Check it out!)

Q: Can I sell string in the FS/T?
A: No. Strings are considered new items, even when cut off reels. TW does not allow string sales. See the Strings Trade sticky.

Q: Can I post my Free iPod link on the FS/T?
A: NO. Please do NOT post any free offer site or referral site on TW. These will not make it through the filter, so please do not give the filtering admins more work. Do NOT post any pyramid schemes (or related) here at TW.

skraggle
09-10-2006, 03:35 PM
Nice info! Thanks for putting it alll together and sharing it with us...

diredesire
09-11-2006, 01:07 PM
Nice info! Thanks for putting it alll together and sharing it with us...

N/p. it's lengthy, but worth the read.

Hopefully people see this :)

SBGirl
10-30-2007, 12:34 PM
Is there a reason you can't search this forum for a particular grip size (number)? When I use the search tool and put in my grip size it comes up blank. In fact, it does this no matter what grip size I try, even ones that are obviously posted. Am I doing something wrong? It seems like it would be an obvious way to want to search. Hope I'm not missing something silly here...

racquetfreak
01-04-2008, 12:33 PM
i try to post racquets for sale (such as yesterday) but they necer show up on the board. i follow the guidelines. why is my stuff not posted? - at least there should be some explanation giving specific reasons in a communication/email sent to me.

MIGHTY MANFRED THE WONDER
01-15-2008, 11:22 AM
I submitted an ad for sale last night, following the guidelines carefully. I patiently waited as a dozen other, later ads were posted, but not mine. I followed all guidelines and still I don't see it.
Maybe if there were some sort of rejection notice issued, this very nice feature of the board would be better.

vsgut
01-23-2008, 06:14 PM
I have 27,500 points in the Gamma string cards. Can I offer them to sale?

dr325i
02-10-2008, 12:31 PM
I listed my racket for sale yesterday and it is still not visible in the section...
Why, and how long before it appears there???
Also, not able to post pictures with 100+ posts, why?

thejuice
02-13-2008, 05:58 AM
I thought I read through the rules fairly well but I can't see anything that explains why I am unable to edit my own posts. I used to be able to do this.

Leelord337
02-13-2008, 11:56 AM
Ok, I posted my 2 rackets for sale and they never showed up.

spacelizzard
03-08-2008, 02:22 PM
I was wondering why my post wasn't posted from yesterday and thursday? [wilson pro staff tour 95]

mb

Cynnik
03-09-2008, 09:26 PM
Can it also be in the guidelines that people should list prices on their items so buyers dont get that run-around from sellers? Just a suggestion, most other forums with buy/sell/trade have this guideline to keep sellers in check... when sellers just say "give me your best offer" nothing really gets done, buyers are gonna give an offer but the sellers will wait for another offer and really slows the whole transaction process. Just let sellers post whatever price they want.

chsu74
03-18-2008, 05:21 AM
i try to post racquets for sale (such as yesterday) but they necer show up on the board. i follow the guidelines. why is my stuff not posted? - at least there should be some explanation giving specific reasons in a communication/email sent to me.

I have tried to sell my old racquets here and posted it twice without success. It is very strange.

AR15
04-11-2008, 06:35 AM
OK, I followed the rules and my ad is not listed. What gives?

Max Davis
05-18-2008, 08:07 AM
thanks Max Davis

thegame238
05-22-2008, 08:33 AM
why is my post not getting put in? is it not being allowed. I am trying to post in the FOR SALE/Trade area...

truongazn
05-24-2008, 07:00 PM
I am a new user on this forum. May i ask why my posts have not been added into the threads in the Buy and Sell Section? Is this normal or are the moderators just testing things.


Cheers

diredesire
05-25-2008, 11:51 PM
Did you read this FAQ and the other stickies?

To clarify: ALL posts are manually filtered, and are passed on a post-by-post basis. Weekends are slow (if not paused) on the filtering. I try to help out sometimes.

truongazn
05-26-2008, 02:32 AM
Ok thanks!

barpo
06-11-2008, 12:32 PM
Is there a reason you can't search this forum for a particular grip size (number)? When I use the search tool and put in my grip size it comes up blank. In fact, it does this no matter what grip size I try, even ones that are obviously posted. Am I doing something wrong? It seems like it would be an obvious way to want to search. Hope I'm not missing something silly here...

I am wondering the same thing...searching with minimum of 3 characters is all that is allowed. Is there a way around this? I can't seem to find the answer...It might be helpful for those of use that have smaller hands and are looking for 1/8 or 1/4 grip sizes.

diredesire
06-11-2008, 07:10 PM
I am wondering the same thing...searching with minimum of 3 characters is all that is allowed. Is there a way around this? I can't seem to find the answer...It might be helpful for those of use that have smaller hands and are looking for 1/8 or 1/4 grip sizes.

No way around this, unfortunately. The best you can do is a customized google search with the phrase "site:tt.tennis-warehouse.com" at the end of your search.

The reason is when you start indexing 2 letter "words," the load on the forum is really big.

barpo
06-12-2008, 05:56 AM
Thanks diredesire, I'll try to do that.

Eviscerator
08-07-2008, 12:07 PM
How long does it take to have the thread approved or rejected? If it is rejected, is notice sent to explain why and how to make it comply with the guidelines?

diredesire
09-07-2008, 09:36 PM
How long does it take to have the thread approved or rejected? If it is rejected, is notice sent to explain why and how to make it comply with the guidelines?

Sorry for the late reply E,

It should take no longer than 1 full business day. At this time no e-mails are sent. I think it is pretty straight forward as to why a post isn't posted per the stickies. If you do have questions, the fast(est) way to get a response is to e-mail the admins (Contact us at the bottom right) or discussadmin@tennis-warehouse.com

meowmix
09-14-2008, 12:40 PM
Hey, quick question. Am I allowed to post a FT thread with Yugioh cards? As in, I'm trying to trade the cards for rackets? Thanks!

nikosrf
11-03-2008, 01:24 AM
I ve done many efforts to post FS/T items with your guidelines, but my posts never passed the filter. I would like to know why is that happening and i want to clarify that it has been hapened many times, allthough i was able to post in this thread some time ago.

Thanks in advance

TW Staff
11-03-2008, 06:13 AM
I ve done many efforts to post FS/T items with your guidelines, but my posts never passed the filter. I would like to know why is that happening and i want to clarify that it has been hapened many times, allthough i was able to post in this thread some time ago.

Thanks in advance

Some time ago, there weren't as many users abusing our classifieds as there is now. Unfortunately, we've had to become much more strict in our guidelines because of bogus 'used' ads, which are actually selling new items.

If you're having an issue with a certain ad getting approved, please email the ad to discussadmin@tennis-warehouse.com and we will look at it and let you know what the issue(s) is/are.

Thanks.

Spencer, TW.

racquetfreak
02-27-2009, 02:38 AM
why are fs/t original posts allowed without contact info? so many of these posts go without response from op - not necessarily the case here. sometimes i suspect these posts w/o contact info are spoofs. contact info should be a requirement!
__________________

diredesire
03-01-2009, 02:03 AM
why are fs/t original posts allowed without contact info? so many of these posts go without response from op - not necessarily the case here. sometimes i suspect these posts w/o contact info are spoofs. contact info should be a requirement!
__________________

I agree, contact info SHOULD be included (or at least the option should be enabled in one's profile), but it's difficult to regulate :(

bc-05
03-01-2009, 07:43 PM
ive tried posting a fs thread 3 times already but i think it keeps getting rejected... and i've tried to follow the guidelines very carefully :(.. may i know why it keeps getting rejected? i really need the money atm :( that's why i'm selling my racquets.. thanks alot

nikosrf
03-03-2009, 12:07 AM
bc-05 i have the same problem!!! again!

diredesire
03-03-2009, 07:11 AM
shoot an e-mail to the admins (contact us link at the bottom right corner).

Shoot them a copy of your ad, and they can tell you what is up.

Alternatively you can shoot me an e-mail via my profile.

Roberto
05-23-2009, 11:52 PM
Would it be possible to add to the guidelines that posts about raqcuets and gear sold in Europe should have a EUUK in the title. That would make it a lot easier for us europeans to istantly see which posts to look at. It is quite a lot of hassle to send or buy stuff from the US (shipping, tax, customs etc) and many US sellers are not willing to go through that hassle. What do you moderators think ? Possible to get this EUUK comment as a it's own sticky ? I've noticed that there are lots of us europeans on these boards.
Best regards Roberto

Shangri La
06-26-2009, 09:32 AM
Question: when you have multiple items for sale at a time, is it advised to put all in one post, or have one thread for each and every item and flood the forum with all the posts from the same seller? :|

Shangri La
06-26-2009, 09:49 AM
Never mind, just found this:

Q: Can I post a thread for EACH item I want to sell?
A: Sure, but please only keep ONE active thread open. Do NOT have multiple threads open simultaneously, you can just as easily sell 10 items in one thread instead of selling one item separately in 10 different threads. This helps us keep the FS/T section less cluttered, and prevents peoples threads from getting "bumped" too far down.

So mods, please combine all the for sale threads open simultaneously by the same seller. Often times I see half of the threads in this sub-forum are from one seller, posted minutes apart. Thanks.

diredesire
06-26-2009, 01:47 PM
Would it be possible to add to the guidelines that posts about raqcuets and gear sold in Europe should have a EUUK in the title. That would make it a lot easier for us europeans to istantly see which posts to look at. It is quite a lot of hassle to send or buy stuff from the US (shipping, tax, customs etc) and many US sellers are not willing to go through that hassle. What do you moderators think ? Possible to get this EUUK comment as a it's own sticky ? I've noticed that there are lots of us europeans on these boards.
Best regards Roberto

I don't think that's a bad idea at all. I've seen other message boards use a [US] or [UK] or [XX] notation, that would be something we should consider asking about... Hmmm.
Never mind, just found this:

Q: Can I post a thread for EACH item I want to sell?
A: Sure, but please only keep ONE active thread open. Do NOT have multiple threads open simultaneously, you can just as easily sell 10 items in one thread instead of selling one item separately in 10 different threads. This helps us keep the FS/T section less cluttered, and prevents peoples threads from getting "bumped" too far down.

So mods, please combine all the for sale threads open simultaneously by the same seller. Often times I see half of the threads in this sub-forum are from one seller, posted minutes apart. Thanks.

I used very courteous language, because there's no easy way to enforce this policy (AKA it adds a good 25% to the effort required to filter the FS/T). I personally think it should be mandatory, but some people dont' listen... a LOT of people don't read the stickies at all (you can tell when sifting through filtered posts ;))

Shangri La
06-29-2009, 09:59 AM
I used very courteous language, because there's no easy way to enforce this policy (AKA it adds a good 25% to the effort required to filter the FS/T). I personally think it should be mandatory, but some people dont' listen... a LOT of people don't read the stickies at all (you can tell when sifting through filtered posts ;))

Thanks, DD. Hope people will appreciate your courtesy in writing the guidelines and keep this sub-forum clean and organized.

se0what
10-27-2009, 12:20 AM
what does obo mean?

number.432
10-27-2009, 11:02 AM
what does obo mean?

OBO = Or Best Offer (in this context)

levy1
11-01-2009, 08:26 AM
Two times I posted and cant get through. What is wrong with my posts?

diredesire
11-03-2009, 03:58 PM
Two times I posted and cant get through. What is wrong with my posts?

Feel free to shoot me an e-mail with your current ad attempt, and i'll give you some tips.

JD

tennis005
11-08-2009, 05:51 PM
OBO = Or Best Offer (in this context)

That means or best offer. I thought it meant our best offer.Are you telling me I bought stuff thinking it was their best offer when I could have named a cheaper price? NNNNOOOOO!!!!!:eek:

gofed
12-07-2009, 12:51 PM
Hey JD, what is your email id? I emailed my ad to discussadmin@tennis-warehouse.com but got no reply. I have 3 racquets for sale. I bought 2 here on this board, so would like to sell them here if possible.
Thanks.

TW Staff
12-07-2009, 04:36 PM
Hey JD, what is your email id? I emailed my ad to discussadmin@tennis-warehouse.com but got no reply. I have 3 racquets for sale. I bought 2 here on this board, so would like to sell them here if possible.
Thanks.

Your ad was posted. It took a while because it was on the weekend. I've sent you an email with the link.

Tiffani, TW

diredesire
12-16-2009, 05:13 AM
Your ad was posted. It took a while because it was on the weekend. I've sent you an email with the link.

Tiffani, TW
Thanks for the help, Tiffani :)

dr325i
12-16-2009, 09:20 AM
Cmon guys, WHY was my post removed????
It was there this morning and someone removed it, WHY???
It had the condition, price, everything by the rules???
This is happening too often lately!

TW Staff
12-16-2009, 10:32 AM
I've emailed you, dr325i.

Thanks,
Tiffani, TW

ricflair
01-09-2010, 02:17 AM
Hello
I have some questions
How i can touch my money if i sell something?i have paypal and **** is it enough?
Second question how i can put a pics on my post?
Thanks

ricflair
01-09-2010, 02:19 AM
Hello
I have a question
How you touch the money when you sold something on the forum?via paypal?
And how to put pics on a post?
Thanks

siowmotion
02-12-2010, 09:19 AM
Hello
I am interested in selling my rackets I bought from someone here on TW, but I never sold anything online in my life. I have read the guidelines and have a few questions.

After someone has confirmed they wanted to buy it, what do I do from their with paypal and all? And concerning about shipping, can I just go to any UPS store and ask for boxes that will fit tennis rackets, and it's free? And since this is my first online trading/selling and the other people has some feedback how do I get him/her to trust me?

tennis005
03-05-2010, 04:44 PM
Could I post a new item in the classifieds? It is an old racket from awhile back and wouldn't interfere with TW sales.

TW Staff
03-05-2010, 04:54 PM
I'm sorry, but regardless of the age of a racquet, if it's never been used, it cannot be sold in the Classified forums.

Tiffani, TW

diredesire
03-06-2010, 12:59 PM
Hello
I am interested in selling my rackets I bought from someone here on TW, but I never sold anything online in my life. I have read the guidelines and have a few questions.

After someone has confirmed they wanted to buy it, what do I do from their with paypal and all? And concerning about shipping, can I just go to any UPS store and ask for boxes that will fit tennis rackets, and it's free? And since this is my first online trading/selling and the other people has some feedback how do I get him/her to trust me?

This is mostly covered in the Sticky... (did you read it?)

A) Get a paypal account if you haven't already. Jump through the hoops and link it to your bank account, or whatever you feel comfortable with.
B) Go to USPS, it's cheaper (generally) and the boxes are free. (covered in sticky).
C) Sometimes new traders have to ship first to established traders when they start out. Work that part out with the party you're trading with.

nadalfan!
03-06-2010, 02:07 PM
I was wondering how do I get some boxes to ship my racquets in? I read a thread where someone said that usps does not give free boxes any more?

TW Staff
04-28-2010, 07:31 AM
I need help on revising my post. My racquet has now seen some less than an hour of use. How and who do i send the ad draft to?

This has already been discussed via email, and your ad will NOT be posting.

Spencer, TW.

schaefferm46
05-28-2010, 11:44 PM
Ive put up 3 posts and they have all been deleted. I followed all the rules. This is getting annoying.

TW Staff
05-29-2010, 05:59 AM
If three of your posts have been deleted, most likely there is something that doesn't follow policy. Please email your ad(s) to discussadmin@tennis-warehouse.com so we can let you know what the issue(s) is/are.

Spencer, TW.

BC1
07-20-2010, 10:43 AM
What (if any) is the suggested safest way for two "newbies", without any prior referrences, to go about trading or selling? How do you decide who ships first, or, should you both agree to ship at the same time, and hope the other party is honest? Any suggestions or feedback would be helpful. Thanks.

singnflip4life
07-20-2010, 12:42 PM
You can try to get a third party involved. Try to find another TT member in your area with plenty of positive references to ship to, so he can okay that everything works out. Sort of as a go-between or middle-man.

Another option is to "pay" for the racket. Both of you can decide on a monetary value for the trade, then pay each other for each other's racket. Its like two buys instead of a clean trade.

Fearsome Forehand
07-20-2010, 03:06 PM
What (if any) is the suggested safest way for two "newbies", without any prior referrences, to go about trading or selling? How do you decide who ships first, or, should you both agree to ship at the same time, and hope the other party is honest? Any suggestions or feedback would be helpful. Thanks.

Both should ship the same day. Check out the other party as best you can and exchange contact info. Then google emails, cell numbers, etc to see if there are any red flags. And exchange clear pics of the rackets involved.

Another (better) option is to do a mutual buy. Both agree on a dollar value and both pay each other for the rackets. Money wise, it is a wash, i.e. you both send each other $75 or whatever the rackets are worth. However, you will both now have seller/buyer protection from Paypal so if one doesn't deliver as promised the other has recourse through PP.

BC1
07-21-2010, 06:09 AM
fearsome and Singnflip,
Thats for the suggestions - this helps.

Here's a great idea - Someone needs to start a "middleman" business. Each party could just safely send the racquet(s) or payments to the middle man. The middleman then distributes the "goods" to the parties invlolved. And he gets a cut, or a per transaction "fee".

Fearsome Forehand
07-21-2010, 10:16 AM
Question: Any takers for the completely thankless task of being the TW trade middleman? (Dead silence to follow).

This would probably lead to posts biatching about the middleman's judgment. (Middleman Bob: Poor Judgment and Not To Be Trusted!)

There is no substitute for simply being cautious with whom you trade, trusting your instincts, exchanging good pics, etc.

The mutual PP buy seems like a better solution to me than over complicating the process by adding a middleman. If you are feeling that wary about trading with an unknown, then don't do the deal and find someone with refs.

BC1
07-21-2010, 10:46 AM
Question: Any takers for the completely thankless task of being the TW trade middleman? (Dead silence to follow).

This would probably lead to posts biatching about the middleman's judgment. (Middleman Bob: Poor Judgment and Not To Be Trusted!)

There is no substitute for simply being cautious with whom you trade, trusting your instincts, exchanging good pics, etc.

The mutual PP buy seems like a better solution to me than over complicating the process by adding a middleman. If you are feeling that wary about trading with an unknown, then don't do the deal and find someone with refs.

Thanks - good advice.

singnflip4life
07-21-2010, 10:59 AM
Id have to agree. We'd probably have to have a section of reference for good middlemen and it might be hard to find one in far off areas like Romania or China or Uzbekistan.

Mutual buy seems the best option. Because you're both sending the same amount of money, things stay equal, and plus, PayPal would help hold both of you accountable. Just make sure the amount of money you agree on is high enough that he could just run off with your money without sending you the racket.

Fearsome Forehand
07-22-2010, 09:44 PM
Id have to agree. We'd probably have to have a section of reference for good middlemen and it might be hard to find one in far off areas like Romania or China or Uzbekistan.

I am so over doing any more trades with guys from Uzbekistan.

That OsamaBL Luvs Tennis guy completely burned me on our last trade. 8.5/10 my arse!

nervebullet
08-31-2010, 10:46 AM
TW is there any way I can lower the price on my post?

No, since you are a new user, you can't edit posts.

Just click the red exclamation point button on the bottom right of your post and report it. Please place the new price you'd like in your comments, and we can revise for you.

Edit #2: Whoops, sorry about that, I meant to quote you, instead I accidentally clicked "Edit."

Speedflex315
09-04-2010, 04:45 AM
I've posted my FT ad two times now (the same) and both times i didn't see it. What did i do wrong or am i not aloud too place an ad ?

TW Staff
09-04-2010, 06:53 AM
I've posted my FT ad two times now (the same) and both times i didn't see it. What did i do wrong or am i not aloud too place an ad ?

http://tt.tennis-warehouse.com/showpost.php?p=2639371&postcount=3

We do not allow the sale of new items. Please read the buying selling guidelines before reposting.

Spencer, TW

Speedflex315
09-04-2010, 07:15 AM
http://tt.tennis-warehouse.com/showpost.php?p=2639371&postcount=3

We do not allow the sale of new items. Please read the buying selling guidelines before reposting.

Spencer, TW

Thank you for your reaction.

chip.and.charge.2
09-04-2010, 08:03 AM
Hi TW.
I rate my stick 9-9,5/10. I've used it couple times and racquet is in almost perfect condition. Is this possible to put it to "for sale/for trade" section ?

Cheers

mjnsb1
02-09-2011, 01:16 PM
Hi TW are we allowed to sell tennis bags on the FS/FT section?



Yes...just make sure you read the guidelines before posting.
TW Admin

Chicken Neck
02-21-2011, 08:22 AM
Hi, made 4 attempts to post a couple of Head YT Prestige Mids for sale over the past week and none have appeared. I have posted before and have never had a problem, are new rules in place by which I may not be abiding?


email your ads to discussadmin@tennis-warehouse.com so we can take a look at them.

TW Admin

Say Chi Sin Lo
03-25-2011, 08:27 PM
Your system is broken.

Why can't we sell new DISCONTINUED items. This is a stupid system, it takes forever for the threads to show up, and your stupid rules are well, stupid. Why do you have a "out of 10" rating if nothing can be posted as a "10".

Say Chi Sin Lo
03-25-2011, 08:31 PM
http://tt.tennis-warehouse.com/showpost.php?p=2639371&postcount=3

We do not allow the sale of new items. Please read the buying selling guidelines before reposting.

Spencer, TW

Then why have a "out of 10" rating?

And stop deleting my posts.

TW Staff
03-28-2011, 02:34 PM
Your system is broken.

Why can't we sell new DISCONTINUED items. This is a stupid system, it takes forever for the threads to show up, and your stupid rules are well, stupid. Why do you have a "out of 10" rating if nothing can be posted as a "10".

Then why have a "out of 10" rating?

And stop deleting my posts.


There are plenty of other users that would disagree with you as they've gotten along just fine by the guidelines we enforce. No hard feelings though. It is a free service that we provide and respect the fact you don't like it. We have no problems if you choose to use other avenues to sell your personal used equipment.

Regards,

Spencer, TW.

Say Chi Sin Lo
03-28-2011, 10:02 PM
There are plenty of other users that would disagree with you as they've gotten along just fine by the guidelines we enforce. No hard feelings though. It is a free service that we provide and respect the fact you don't like it. We have no problems if you choose to use other avenues to sell your personal used equipment.

Regards,

Spencer, TW.

There are plenty of other users that would agree with me as they too are annoyed by how slowly threads are posted, "guidelines", and other junk.

TW Staff
03-29-2011, 06:28 AM
There are plenty of other users that would agree with me as they too are annoyed by how slowly threads are posted, "guidelines", and other junk.

Again, and for the last time, we respect that you don't like our "guidelines" and will remind you that there are other avenues that may better suit your needs.

If you care to discuss anymore of your gripes, you may do so by emailing discussadmin@tennis-warehouse.com as continuing to bash our policies on our message board may result in being banned (yes, another one of our policies).

Spencer, TW.

zidane339
03-29-2011, 08:49 AM
Again, and for the last time, we respect that you don't like our "guidelines" and will remind you that there are other avenues that may better suit your needs.

If you care to discuss anymore of your gripes, you may do so by emailing discussadmin@tennis-warehouse.com as continuing to bash our policies on our message board may result in being banned (yes, another one of our policies).

Spencer, TW.

Spencer, I commend you for your professional settling of this matter. This individual is criticizing a system that is provided completely free of charge and has no right to question any of its guidelines. Please realize there are many more people appreciative of such a great avenue to sell our used equipment than negative people like this.

I for one, think this person has crossed the line and should be banned.

Say Chi Sin Lo
03-30-2011, 06:57 PM
Go for it, because you know, I should be penalized for voicing my opinion.

cfree5119
04-10-2011, 02:37 PM
(2) Prince EXO3 Ignite 95 Racquets post is not showing up. I have tried to post it twice. THanks.

sstchur
04-11-2011, 07:51 AM
TW,

Are we allowed to try to sell grommets in the FS section if the grommets sets are ones that TW does not carry, and if the set is for a racquet that is discontinued (meaning that TW does not carry the racquet either)?

In other words, these grommet sets are for a racquet TW doesn't sell and TW doesn't sell the grommets either. Are we allowed to post something like that for sale?

TW Staff
04-12-2011, 06:16 AM
(2) Prince EXO3 Ignite 95 Racquets post is not showing up. I have tried to post it twice. THanks.

Please email your ad to discussadmin@tennis-warehouse.com so we can determine what the issue(s) is/are, if any.

Thank you.

Spencer, TW.

TW Staff
04-12-2011, 06:17 AM
TW,

Are we allowed to try to sell grommets in the FS section if the grommets sets are ones that TW does not carry, and if the set is for a racquet that is discontinued (meaning that TW does not carry the racquet either)?

In other words, these grommet sets are for a racquet TW doesn't sell and TW doesn't sell the grommets either. Are we allowed to post something like that for sale?

Grommets are okay to buy/sell in the classifieds.

Spencer, TW.

schap02
04-12-2011, 05:52 PM
Spencer, I commend you for your professional settling of this matter. This individual is criticizing a system that is provided completely free of charge and has no right to question any of its guidelines. Please realize there are many more people appreciative of such a great avenue to sell our used equipment than negative people like this.

I for one, think this person has crossed the line and should be banned.

Agreed - Solid efforts here Spencer - this is after all a "thankless" profession being an admin on the boards.

for what its worth, occasionally my posts don't show up for whatever reason but I usually repost and everything is fine.

what would those of us who "speed demo" do without the for sale section.

ahmad.saidy1990
05-12-2011, 06:07 PM
hello i posted a FT ad and it hasnt been posted yet. i was sure to follow as many rules as i could how long must i wait?

charlesburd
05-20-2011, 04:03 PM
i sold my gear. your faq instructs me to edit my post to show that gear is sold. in the posting rules box it states that i may NOT edit my posts. this is a contradiction.

how can i edit my post as instructed?

diredesire
05-24-2011, 11:06 AM
hello i posted a FT ad and it hasnt been posted yet. i was sure to follow as many rules as i could how long must i wait?

Typically your post will pass in 1 business day (less, if the admins are on top of their game). If it's not posted, assume it has violated a rule (of which you have to follow ALL, not just as many as you can ;)). If you need assistance figuring out why your post didn't pass, feel free to e-mail me a copy, it's generally a very quick answer.


i sold my gear. your faq instructs me to edit my post to show that gear is sold. in the posting rules box it states that i may NOT edit my posts. this is a contradiction.

how can i edit my post as instructed?
You don't have editing privileges because you are a new user (< 50 posts). Note the FAQ in the TW Q&C section, in the case that you are planning to frequent other areas of the board (it'll answer lots of other misc questions). For now, you can report your own post and ask for a deletion or edit (also located in the FAQ in TW Q&C if you don't know how).

JD

weksa
06-18-2011, 10:59 AM
Hey, I haven't done any buying/selling/trading so I'm unaware, but I'd like to know ahead of time: how do all you guys wrap/pack the racquets to ship off?

KerryJ
07-04-2011, 06:32 AM
It's been forever since I've posted in FS/FT so I just sent something off realizing I could've cleared a few things up. Should I resend a better ad, or will you guys just approve it and let me edit it once it goes through?

diredesire
07-04-2011, 08:56 AM
Hey, I haven't done any buying/selling/trading so I'm unaware, but I'd like to know ahead of time: how do all you guys wrap/pack the racquets to ship off?

USPS priority is one of the most popular options, take two of the boxes shaped like the flat medium flat rate boxes and tape them together. Pad with racquet cover or loosely crumpled paper. The boxes (and cargo) are rigid enough to get by with pretty minimal padding. You just need to ensure that there's no cosmetic damage!

It's been forever since I've posted in FS/FT so I just sent something off realizing I could've cleared a few things up. Should I resend a better ad, or will you guys just approve it and let me edit it once it goes through?

Go ahead and wait a business day and see if it gets posted. If not, resubmit at that time.

jkliveng
07-14-2011, 10:15 AM
are we allowed to sell tickets on here?

diredesire
07-14-2011, 12:10 PM
are we allowed to sell tickets on here?

Nope, used tennis gear only :)

rovision
08-27-2011, 10:42 AM
You don't have editing privileges because you are a new user (< 50 posts). Note the FAQ in the TW Q&C section, in the case that you are planning to frequent other areas of the board (it'll answer lots of other misc questions). For now, you can report your own post and ask for a deletion or edit (also located in the FAQ in TW Q&C if you don't know how).

JD

So, if I have more than 100 posts do I have editing privileges? It doesn't appear so.

Secondly, regarding the use of Priority Mail Medium Flat Rate shipping boxes, I had some problems today with the local PO. They either never seen two of these boxes put together to hold a racket, or they are right: apparently there's another Priority Mail box, similar or close in size, but which is not for "Flat Rate" shipping!

Checking the corresponding shipping rates for both, it shows that the Flat Rate boxes are $10.95 regardless of weight or distance, while the Priority Mail box would have been in my case only $6.20.

I'm not sure if this rate would be valid for two boxes put together, but at least after some back-and-forth with the PO master, the clerk agreed to charge me only for one PM Flat rate with some reservations about additional charges at destination in case the receiving PO would determine so.

diredesire
08-28-2011, 08:40 PM
So, if I have more than 100 posts do I have editing privileges? It doesn't appear so.

Secondly, regarding the use of Priority Mail Medium Flat Rate shipping boxes, I had some problems today with the local PO. They either never seen two of these boxes put together to hold a racket, or they are right: apparently there's another Priority Mail box, similar or close in size, but which is not for "Flat Rate" shipping!

Checking the corresponding shipping rates for both, it shows that the Flat Rate boxes are $10.95 regardless of weight or distance, while the Priority Mail box would have been in my case only $6.20.

I'm not sure if this rate would be valid for two boxes put together, but at least after some back-and-forth with the PO master, the clerk agreed to charge me only for one PM Flat rate with some reservations about additional charges at destination in case the receiving PO would determine so.

Editing privileges in the FS/T should be available, I believe not in the rest of the forum, though.

There is a similar sized non-flat rate box, it's hard to find in store, but you can order them online free of charge at usps.com

Either way, the regular shipment wouldn' thave been much more expensive than the flat rate box (~10.95), so if there is additional charges, it will be extremely minimal.

mad dog1
08-28-2011, 11:50 PM
So, if I have more than 100 posts do I have editing privileges? It doesn't appear so.

Secondly, regarding the use of Priority Mail Medium Flat Rate shipping boxes, I had some problems today with the local PO. They either never seen two of these boxes put together to hold a racket, or they are right: apparently there's another Priority Mail box, similar or close in size, but which is not for "Flat Rate" shipping!

Checking the corresponding shipping rates for both, it shows that the Flat Rate boxes are $10.95 regardless of weight or distance, while the Priority Mail box would have been in my case only $6.20.

I'm not sure if this rate would be valid for two boxes put together, but at least after some back-and-forth with the PO master, the clerk agreed to charge me only for one PM Flat rate with some reservations about additional charges at destination in case the receiving PO would determine so.

you could have covered/hidden the flat rate print on the box with tape and they would have just charged you the Priority Mail rate. i've made this mistake before and that's what i did.

rovision
08-29-2011, 10:09 AM
you could have covered/hidden the flat rate print on the box with tape and they would have just charged you the Priority Mail rate. i've made this mistake before and that's what i did.

Yeah, I've thought about it, but by then PO figured out how to handle it.

corbind
05-10-2012, 07:09 PM
Although some users (like Say Chi Sin Lo) dislike your policies, I find them to be documented well and seem to have everyone's interest in mind. It totally makes sense that you are providing, free of charge, a place for others to sell their used items and those items which would compete with your sales are not allowed. Makes perfect sense to me. A big thumbs up to TW.

b33rfairy
05-21-2012, 08:07 AM
I thought I followed the guidelines, can I at least know why my ad didn't post????


Edit from TW Staff: Your post had no rating out of 10, which is critical information

b33rfairy
05-23-2012, 06:09 AM
I could've sworn there was an 8/10 in there. Ok thanks.

NickJ
05-15-2013, 04:27 AM
I'm a UK seller but i want it to be seen by my American/Worldwide friends too. Do I have to post in the 'UK only' section, or will it be put into both sections?
Thanks

Alexc2505
10-29-2013, 02:04 AM
Can anyone tell me then how a post in the FS section gets through with a rating of 9.5/10/10 ?????
I had to re-post my FS ad because I obviously missed something but it would have been miles closer to the guidelines than that ?

-Edit from TW Staff: The rules clearly state that 9.5 is allowed so long as a sufficient description is provided that explains how the racquet is used. Your first post provided no description, then subsequent posts were either missing a rating altogether or did not have enough of a description.

Also posts done over the weekend can take longer to be moderated so reposting the same items multiple times in one day will not help.