View Full Version : Jaejoon Han: Patient Buyer

09-14-2005, 05:18 PM
I sent a racquet UPS Next Day Air to Texas from California and buyer never received. Tracking showed that UPS had declared it missing or damaged. Does anyone know if they will cover a portion of the cost? Buyer paid $65, I mailed promptly and the carrier lost or destroyed the racquet...perhaps owing somewhat to hurricane Katrina...not sure.

Thanks for any insight, halfvolley777


09-14-2005, 08:16 PM
I work for ups. By default ups insures every package up to $100. You should be able to receive $65 or more plus shipping cost refund.