Are TW Shipping estimates really accurate?

Discussion in 'TW Questions/Comments' started by Mystikal, Dec 25, 2007.

  1. Mystikal

    Mystikal Rookie

    Joined:
    Feb 23, 2007
    Messages:
    102
    I live on the EAST coast and I ordered a racquet today and it said the estimated date of arrival would be 1/11/08. Should I be expecting my stuff sooner?
     
    #1
  2. TW Staff

    TW Staff Administrator

    Joined:
    Jan 21, 2004
    Messages:
    24,323
    Location:
    Tennis-Warehouse.com
    It depends on a couple of factors. 1. The shipping option you chose....for example, Priority Mail is not guaranteed and can take longer than say UPS or Fedex.
    2. If one or more of the products you ordered is out of stock, your order will wait until it comes into stock before it ships, thus will give you a date based on when the missing product(s) are due to arrive at Tennis Warehouse. You can always contact customer service with you order number if you are in need of a more difinitive answer.

    Spencer, TW.
     
    #2
  3. Mystikal

    Mystikal Rookie

    Joined:
    Feb 23, 2007
    Messages:
    102
    Thank you very much!
     
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