Babolat Propulse 3 Warranties.

Discussion in 'TW Questions/Comments' started by Hao2Pro, Feb 24, 2013.

  1. Hao2Pro

    Hao2Pro New User

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    Do you guys think this would be enough to send it in to tennis warehouse for a warranty?
    Another question : Could I exchange it for in store credit, and then with that, get the new Babolat Propulse 4's? (without 6 month warranty of course)
    One last question : Can I still use the return label provided with the free 2 day shipping? I read on the back of the receipt that its only valid for 60 days, so I'm unsure about it.

    Thanks.

    [​IMG]
     
    #1
  2. TW Staff

    TW Staff Administrator

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    Hao2Pro,

    I can answer all of your questions. Yes, those shoes can be sent back for the 6 month warranty credit. Yes, you can exchange for store credit to get the Babolat Propulse 4s. Please include a note with your preference in shoes, size, color, etc in the box. And finally, yes you can use the return shipping label.


    Brittany, TW
     
    #2
  3. Hao2Pro

    Hao2Pro New User

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    Would I have the 10$ price difference? Or can it just be a direct exchange? And do I pay for the babolat return shipping fee?
     
    #3
  4. TW Staff

    TW Staff Administrator

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    Hao2Pro,

    If there is any difference in price, yes you would pay the difference as the warrenty covers only that specific shoe. As for the Babolat return shipping fee, no you do not have to pay for that.


    Brittany, TW
     
    #4
  5. Hao2Pro

    Hao2Pro New User

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    Do I include the price difference as a check?
     
    #5
  6. TW Staff

    TW Staff Administrator

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    Hao2Pro,

    Please send an email to info@tennis-warehouse.com or call (800) 883-6647 and they will help set up an order to complete your warranty exchange.

    Brittany, TW
     
    #6
  7. tennisnut09

    tennisnut09 Rookie

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    TW do the warranty for Babolat shoes now? I thought we have to send them to Babolat for the warranty.
     
    #7

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