Bad Deal with rofl_copter3

Discussion in 'References' started by Faithfulfather, Nov 21, 2011.

  1. Faithfulfather

    Faithfulfather Rookie

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    This guy is dishonest

    He refunded me $15 out of my $100 and is now telling everyone that he gave me a full refund. He only agreed to a refund (which I thought was going to be the full $100, but nope it was only $15) after PayPal locked his account and agreed I deserved a full refund.

    Here is all emails so far:

    This is a message from rofl_copter3 at Talk Tennis ( http://tt.tennis-warehouse.com/index.php ). The Talk Tennis owners cannot accept any responsibility for the contents of the email.

    To email rofl_copter3, you can use this online form:
    http://tt.tennis-warehouse.com/sendmessage.php?do=mailmember&u=129086

    OR, by email:
    mailto:rofl_copter3@yahoo.com

    This is the message:

    Hello, I have an exo3 tour I would sell you for $100 shipped I can send you pics its 4 3/8 and in very good condition

    Thanks
    Marcus



    [Offline] Cory Williamson to rofl_copter3

    show details Nov 15 (7 days ago)

    Can you send pictures. Thanks
    - Show quoted text -

    rofl_copter3@yahoo.com to me

    show details Nov 15 (7 days ago)

    I will, I just can't til tomorrow morning I have them on my desktop

    Thanks
    Marcus

    [Offline] Cory Williamson to rofl_copter3

    show details Nov 17 (5 days ago)

    I'll take the racquet. Where do I send payment?

    Our Free Will leads us to our Destiny!

    rofl_copter3@yahoo.com to me

    show details Nov 17 (5 days ago)

    The paypal is boostinmarc4@AOL.com

    I will ship via priority usps tomorrow

    Thanks
    Marcus

    ----- Reply message -----
    From: "Cory Williamson" <faithfulfatherof2@gmail.com>
    To: "rofl_copter3@yahoo.com" <rofl_copter3@yahoo.com>
    Subject: exo3 tour 18x20
    - Show quoted text -

    [Offline] Main to rofl_copter3

    show details Nov 17 (5 days ago)

    Money sent.

    Sent from my iPad
    - Show quoted text -

    rofl_copter3@yahoo.com to me

    show details Nov 17 (5 days ago)

    Ok great I will box it up tonight...

    ----- Reply message -----
    From: "Main" <faithfulfatherof2@gmail.com>
    To: "rofl_copter3@yahoo.com" <rofl_copter3@yahoo.com>
    Subject: exo3 tour 18x20
    - Show quoted text -

    [Offline] Cory Williamson to rofl_copter3

    show details Nov 18 (4 days ago)

    Did you get mailed out today, if so, do you have a tracking number?


    Our Free Will leads us to our Destiny!
    - Show quoted text -

    rofl_copter3@yahoo.com to me

    show details Nov 18 (4 days ago)

    Just mailed it out about an hour ago, should be there Monday or Tuesday I will send you the tracking number as soon as I get back to my house

    Thanks
    Marcus

    ----- Reply message -----
    From: "Cory Williamson" <faithfulfatherof2@gmail.com>
    To: "rofl_copter3@yahoo.com" <rofl_copter3@yahoo.com>
    Subject: exo3 tour 18x20
    - Show quoted text -

    [Offline] Cory Williamson to rofl_copter3

    show details Nov 19 (3 days ago)

    Just curious if you have that tracking number?


    Our Free Will leads us to our Destiny!
    - Show quoted text -

    rofl_copter3@yahoo.com to me

    show details Nov 19 (3 days ago)

    0311 1660 0001 7159 7626

    Via usps sorry for the delay on that

    ----- Reply message -----
    From: "Cory Williamson" <faithfulfatherof2@gmail.com>
    To: "rofl_copter3@yahoo.com" <rofl_copter3@yahoo.com>
    Subject: exo3 tour 18x20
    - Show quoted text -

    [Offline] Cory Williamson to rofl_copter3

    show details Nov 21 (1 day ago)

    What is the deal with the major rattling sound from the handle of the racquet? This racquet is defective. This should have been disclosed to me before the sale of the racquet. The original grip was not even included. What type of strings does it have and what is tension? I am not going to hit with this racquet and wish to get a refund. Please let me know.


    Our Free Will leads us to our Destiny!
    - Show quoted text -

    rofl_copter3@yahoo.com to me

    show details Nov 21 (1 day ago)

    The grip is different, but as far as a rattle I have no knowledge of a rattle. I told you the string is isospeed control at 57 lbs. As far as the grip I replaced it and then played with overgrips because I hated the prince grip.

    ----- Reply message -----
    From: "Cory Williamson" <faithfulfatherof2@gmail.com>
    To: "rofl_copter3@yahoo.com" <rofl_copter3@yahoo.com>
    Subject: exo3 tour 18x20
    - Show quoted text -
    - Show quoted text -

    [Offline] Cory Williamson to rofl_copter3

    show details Nov 21 (1 day ago)

    The rattle is bad. There is something wrong internally. I would like a refund. Are you willing to work with me here?
    - Show quoted text -

    rofl_copter3@yahoo.com to me

    show details Nov 21 (1 day ago)

    Ok I need to contact the post office first, what condition was the box in? Let me first see if the post office insurance will cover it. Also where in the frame is the rattle coming from?

    ----- Reply message -----
    From: "Cory Williamson" <faithfulfatherof2@gmail.com>
    To: "rofl_copter3@yahoo.com" <rofl_copter3@yahoo.com>
    Subject: exo3 tour 18x20
    - Show quoted text -
    - Show quoted text -

    [Offline] Cory Williamson to rofl_copter3

    show details Nov 21 (1 day ago)

    The proper procedure would be for you to give me a refund and then file a claim with the post office. If and that is a huge "if" they insure it, you will get the refund not me. Did you insure the package? The box is not damaged at all. I am not saying it is not possible that it was damaged in transit but that will be next to impossible to prove. The burden falls upon you to prove not them. The right thing to do is provide me a refund. Why have you not offered that option? I have filed a complaint with PayPal about this transaction. If a refund is not issued in a timely manner I will be forced to escalate this to a claim and that will freeze your account! I am asking you to resolve this by doing the right thing. I am a reasonable person but I am losing my patience!


    Our Free Will leads us to our Destiny!
    - Show quoted text -

    rofl_copter3@yahoo.com to me

    show details Nov 21 (1 day ago)

    I told you I would resolve it, my only irritant is that the racquet had no problem when I mailed it, and honestly that's the reason I hadn't offered a refund. I have been very abrupt with answering your emails and not blowing you off because I'm not looking to rip you off, that said I'm also not into you cutting an attitude with me. I will issue you a refund when i get off work tonight 11pm pacific time. Can you tell me where the rattle is coming from in the racquet it would be appreciated. I do apologise for this happening though I don't think I did anything to cause the problem to occur...

    ----- Reply message -----
    From: "Cory Williamson" <faithfulfatherof2@gmail.com>
    To: "rofl_copter3@yahoo.com" <rofl_copter3@yahoo.com>
    Subject: exo3 tour 18x20
    - Show quoted text -


    [Offline] Main to rofl_copter3

    show details Nov 21 (1 day ago)

    I had an attitude because you were dancing around the refund issue. The rattle is coming from the top of the handle/throat area. The local prince pro said it needs to be sent back as it is a factory defect. If you issue a refund I will ship USPS priority mail tomorrow and send you 3 sets of Head rip control for your trouble. Thank you.

    Sent from my iPad
    - Show quoted text -

    rofl_copter3@yahoo.com to me

    show details Nov 21 (1 day ago)

    I wasn't meaning to dance around the refund as much as i was confused/frustrated about how or why the problem came about... I contacted tw and they said to ship it back to them and they would send it into prince. Again I am sorry about this happening in the first place...


    ----- Reply message -----
    From: "Main" <faithfulfatherof2@gmail.com>
    To: "rofl_copter3@yahoo.com" <rofl_copter3@yahoo.com>
    Subject: exo3 tour 18x20
    - Show quoted text -

    [Offline] Cory Williamson to rofl_copter3

    show details Nov 21 (1 day ago)

    It's all good.


    Our Free Will leads us to our Destiny!
    - Show quoted text -

    [Offline] Cory Williamson to rofl_copter3

    show details Nov 22 (1 day ago)

    Are you still going to issue a refund?


    Our Free Will leads us to our Destiny!

    rofl_copter3@yahoo.com to me

    show details Nov 22 (1 day ago)

    Okay I just issued the refund, paypal held the payment because of the claim so it took me a little extra time to figure out how. So they are going to require you to give them the tracking number when you send it to get your refund but you will get it. I also sent the money that should cover shipping... I hope this takes care of the problem and you feel fair about how this has gone.

    Thank you
    Marcus

    ----- Reply message -----
    From: "Cory Williamson" <faithfulfatherof2@gmail.com>
    To: "rofl_copter3@yahoo.com" <rofl_copter3@yahoo.com>
    Subject: exo3 tour 18x20
    - Show quoted text -

    rofl_copter3@yahoo.com to me

    show details 9:17 PM (14 hours ago)

    Did you get the money back from paypal, and the racquet shipped out?

    Cory Williamson to rofl_copter3

    show details 10:44 PM (12 hours ago)

    I received a $15 refund. You have to issue a refund via PayPal for the full amount. The racquet shipped out today via USPS Priority mail. It should be there for the weekend.

    Our Free Will leads us to our Destiny!

    Marc Bruns to me

    show details 12:48 AM (10 hours ago)

    This is what my paypal account said last night when i submitted the refund, because of the claim I couldn't just click refund I actually had to go through paypal... If you would review the words from this screen shot it says very clearly that i agreed to give you the refund...
     
    Last edited: Nov 23, 2011
    #1
  2. SteveI

    SteveI Legend

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    I hope this TT member comes through for you. BTW..I can't find any refs for this person (bad or good). If you used PayPal and a Credit Card you might be in decent shape if the seller does not issue a refund. It is possible that the frame was damaged in shipping. Good luck...

    Read this thread.. here is some nice info here..

    http://tt.tennis-warehouse.com/showthread.php?t=319779

    PS... if all falls drop an e-mail to FearSome Forehand (Head of TT Recovery Police)
     
    Last edited: Nov 21, 2011
    #2
  3. Faithfulfather

    Faithfulfather Rookie

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    PayPal is going to refund.
     
    Last edited: Nov 22, 2011
    #3
  4. Faithfulfather

    Faithfulfather Rookie

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    Removed due to update.
     
    Last edited: Nov 21, 2011
    #4
  5. Faithfulfather

    Faithfulfather Rookie

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    Post has been deleted.
     
    Last edited: Nov 21, 2011
    #5
  6. edman9898

    edman9898 Professional

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    I've dealt with FaithfulFather and can say he is a very understanding person. If he says the seller stopped responding and was being a little dodgy, I believe him 100%. Hope everything works out for you buddy!
     
    #6
  7. Faithfulfather

    Faithfulfather Rookie

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    Thank you for the feedback Edman. The deal with went great. I was very satisfied with the deal. You are also 100% trusted in my book. I hope everything is going great.
     
    #7
  8. Faithfulfather

    Faithfulfather Rookie

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    He said he would refund my money by 11 pm. It is now 2:30 am my time and no refund or return emails. I filed a claim with PayPal to freeze his account. He keeps saying he will make this right but has done nothing to show me he actually will. I am growing impatient with this kid.
     
    #8
  9. Fearsome Forehand

    Fearsome Forehand Professional

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    Typical. :)

    PP will tell you to return the racket(s) to him (with tracking). And once you can prove you shipped the merchandise back and delivery is confirmed via online means, PP should refund you. I hope the PP payment was specified as for goods not just a generic money transfer.

    Did you pay with a cc or a PP balance. If PP balance or via your bank account you are probably stuck with whatever PP says. (Although your bank might offer some degree of fraud protection.) If you paid with a cc, you can dispute the charge once it appears on your statement.

    Question: Did he ship with tracking? Was delivery to you confirmed? If not, a lot simpler to get your money back.

    Again, I have his home number, etc., if you need it just email me via the username link.
     
    Last edited: Nov 28, 2011
    #9
  10. Faithfulfather

    Faithfulfather Rookie

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    I paid via PayPal balance. He did get tracking but no insurance. If possible can you give me his number via email. Thanks for your help.
     
    #10
  11. Fearsome Forehand

    Fearsome Forehand Professional

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    I sent an email to your gmail account. You now have Marcus' home number and his parent's contact info.

    Good luck and let us know what happens.

    Marcus, refund this man's money. You sold him a racket that has undisclosed problems. If you don't refund him this makes you a lying jerk with whom no one should do business.

    Cory, if Marcus is unresponsive and PP does not accommodate you, it is a fairly simple process to file an internet/wire and mail fraud claim with the FBI's online reporting system as well as a criminal complaint with the Eugene OR Police Department. First, I would call his Mom and Dad though. Hopefully, Marcus will realize what a tool he is being and issue an immediate refund via PP. He is 23, old enough to know better than to sell someone a defective/rattling racket.
     
    Last edited: Nov 22, 2011
    #11
  12. Fearsome Forehand

    Fearsome Forehand Professional

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    Last edited: Nov 23, 2011
    #12
  13. rofl_copter3

    rofl_copter3 Professional

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    I don't believe you have a clue what went on, the only reason it took me longer to refund as i said I would is because the OP's claim made it very difficult to do a standard return and i had to figure out how. I totally fulfilled what i said i would do and sincerely apologized for this happyning in the first place
     
    #13
  14. Faithfulfather

    Faithfulfather Rookie

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    Hey Marcus, how can you say you refunded my money. You gave me a $15 refund not the $100 I paid you! Paypal is going to give me the rest of my money, not you! PayPal found in my favor because I talked to them on phone and gave them all emails between you and I. You had no intention on refunding my money. This negative reference will stand! I will update it when all proof is in my possession. You should have done the right thing from the beginning, instead of dancing around the refund issue. All information will be out in the open so people can make there own decision on whether to deal with you in the future. I will never deal with you again.
     
    #14
  15. rofl_copter3

    rofl_copter3 Professional

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    Just sent you all the proof I can in an email. I never once said I wouldn't give you a refund from our first contact I said I would make it right... Once you opened the claim paypal had control of the money you sent me so I had to submit to their claim department that I agreed to give you the refund and they said they would contact you. I then sent you the $15 for the shipping in addition... I have tried to make this right, and continue to do so, so if I can provide any more proof as to the fact that I did legitimately issue you a refund please let me know how...
     
    #15
  16. Faithfulfather

    Faithfulfather Rookie

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    Oh okay. The $15 was for shipping, I didn't realize that. I apologize. It was only $12.75 for return shipping. I'll send the $2.25 back. When you get your racquet, I would should it back to Prince. Our local Prince guy said you should get a new one. It is a pretty clear case of manufacturing defect.
     
    #16
  17. rofl_copter3

    rofl_copter3 Professional

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    You don't have to worry about sending me the money back call it even. I will do that, and again i apologize for the whole situation and wish it never had to go this far...
     
    #17
  18. Faithfulfather

    Faithfulfather Rookie

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    Money was already sent back before your post. I don't expect anything extra.
     
    #18
  19. Fearsome Forehand

    Fearsome Forehand Professional

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    Okay, $15 was returned. That is a start. What about the rest of the money? The other $85? Has that been returned?

    Can't Marcus just agree to the PP dispute and instantly close the claim in Cory's favor? Or, go to the PP transaction details page and hit the refund button? Wouldn't either of those methods result in an immediate refund and close out the matter, unfreeze the hold on Marcus' account, etc.,? Couldn't Marcus just add funds to his PP account in an amount that would allow him to pay Cory? PP's hold would only be for the amount in question from Cory's claim ($100). Amounts in excess of $100 would have no hold on them.

    I have been stalking Marcus because Cory is too nice of a guy to do so. At least, there is some communication now, etc. If Cory gets his refund then Marcus isn't a criminal. However, he still sold Cory a rattling racket without noticing (unlikely IMHO) or not mentioning it (more likely). Not such a good thing.

    Marcus send me an email claiming he is taking care of this so we will see what happens. Cory has already sent the racket back so PP will decide in his favor anyway.
     
    Last edited: Nov 23, 2011
    #19
  20. rofl_copter3

    rofl_copter3 Professional

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    Paypal held the rest until he sent them a tracking number. Because he filed a claim I did not have the money so just issuing a normal refund was not possible. I had to go to the claim department and click the I agree to give a refund icon paypal then was supposed to email him to let him know I agreed to the refund but that they wouldn't release the money until a tracking number was sent to them.
     
    #20
  21. rofl_copter3

    rofl_copter3 Professional

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    Also if I sent the other $100 to him then I would be out $200 as paypql is holding the funds and supposed to be returning the money to him. I don't know why he hasn't gotten the money already, but its not in my paypal account.
     
    #21
  22. Fearsome Forehand

    Fearsome Forehand Professional

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    I think because PP closed the case in Cory's favor, you no longer have the option of ending the dispute.

    If you want to remove the freeze/hold, I think you can fund your PP account in excess of the amount in question. That should remove the hold.

    Next time, if you have a racket that rattles, disclose it. This was a huge hassle for Cory and all over a stupid $100 used racket deal. This never should have happened in the first place.

    So, just continue to take care of this matter and make amends as best you can.
     
    #22
  23. rofl_copter3

    rofl_copter3 Professional

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    I sent cory an email a picture of my paypal account page where it clearly says I agreed to give the refund. Paypal would not have found in his favor this quickly had I not. I can totally understand that city would be upset with the racket but i have tried to get him his money back and make this go away quickly.

    My paypal account is not frozen paypal just held the money from cory. So that $100 is going to be returned to cory paypal just required him to send them proof he returned it.
     
    #23
  24. Faithfulfather

    Faithfulfather Rookie

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    You only agreed to refund after I filed a claim, before that you NEVER stated you would give me a refund. I had to file a claim on you.....PERIOD!!
     
    Last edited: Nov 23, 2011
    #24
  25. rofl_copter3

    rofl_copter3 Professional

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    I never said i wouldn't refund you, I don't blame you for filing the claim I'm not saying you did anything wrong I'm just saying the claim is now delaying the refund to you.
     
    #25
  26. BobFL

    BobFL Hall of Fame

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    Not true. How fast and in whose favor they decide has nothing to do with your willingness to issue a refund AFTER the procedure against you is initiated.
     
    #26
  27. rofl_copter3

    rofl_copter3 Professional

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    I have been very quick to respond to everything, have not dodged you once and tried to maintain good communication throughout this, something someone who is trying to rip you off wouldn't do.
     
    #27
  28. Faithfulfather

    Faithfulfather Rookie

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    Your emails have been prompt. That is true.
     
    #28
  29. rofl_copter3

    rofl_copter3 Professional

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    I'm kinda struggling to see what more I can do, I have dealt with this whole transaction quickly and have apologized repeatedly for the whole thing happening. I was unaware of the racket defect when i shipped it and I told the buyer from the first email that i would make it right... There was less than a day from when he received the racket. The refund is being given from paypal as they have the money not me, and I have not denied a refund once. When he first contacted me i did ask questions as I was confused as to how this even happened. I did not immediately say yes to a refund, but at the same time how was I supposed to know without asking questions that the buyer was being honest with me either...
    I get that the buyer is irritated with the situation but at the same time I have done all I can to make it right, so I don't know what else to do to clear this up...
     
    #29
  30. Fearsome Forehand

    Fearsome Forehand Professional

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    I suggest you lay low and quit bumping the thread. This will blow over if you let it.

    You have done all you can do at this point. Sounds like PP will refund the buyer.

    Not such a great deal all the way around. But not a scam ultimately if the buyer gets his money back. Much more hassle than it was worth though. Just make sure your next few deals are flawless and most people here will overlook this particular deal. You should take note that your buyer was rightfully pissed off so perhaps try to communicate your intentions a little better and make sure the rackets you ship out have no undisclosed problems. These little deals are supposed to be simple. Try and keep them that way.

    Anyway, group hug in honor of the holiday. :)
     
    Last edited: Nov 23, 2011
    #30
  31. Faithfulfather

    Faithfulfather Rookie

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    Marcus, if you say you didn't know about the rattle, I choose to believe you. If you say you were going to issue me a refund, I choose to believe you. I choose to believe in the goodness of people even though I may get screwed from time to time. Not saying you tried to screw me. That is why in the title I put bad deal not that you are a scammer. If this kind of thing happens again, I would suggest believing in the customer and issuing a refund before it goes too far. You have proven you are not a scammer. This will blow over, but understand, you are under a microscope.
     
    Last edited: Nov 23, 2011
    #31
  32. BobFL

    BobFL Hall of Fame

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    I hear this a lot when I watch "American Greed" on CNBC. Instead of being so meticulous about responding to emails etc why didn't you just send the refund back immediately? Why all the hustle and waste of time and energy?
     
    #32
  33. rofl_copter3

    rofl_copter3 Professional

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    What hustle??? I emailed him three times to get to the point of yes I will give a refund, I asked reasonable questions and after getting the answers to said questions I had zero problems with giving a refund. I have as much right to ask a question as he does to ask for a refund. You were not involved and further more its not like I took an unreasonable amount of time to give him the refund roughly 12 hours and it would not have taken that long but i was at work where i could not access paypal, and i disclosed that to the buyer.

    I can understand why the buyer filed a claim but what I don't get is that i followed through with everything I said I would very quickly but you continue to beat me up about a deal that went bad for sure but that I legitimately have tried to make right...
     
    #33
  34. Fearsome Forehand

    Fearsome Forehand Professional

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    Marcus, let it go. The matter is settled. You are keeping this at the top of the pile. Not in your interest.
     
    #34
  35. tennisphotog

    tennisphotog Rookie

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    I just had an excellent transaction with rofl_copter3 or Marcus. I have been an long time member of this board, and after reading this whole thread, one can clearly see miscommunication is the only mistake the involved parties made. I can recommend this person based upon our transaction.
     
    #35
  36. Faithfulfather

    Faithfulfather Rookie

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    I don't think the miscommunication was from myself. I clearly stated my intentions. He was the one not clearly stating what he meant. After nearly a month, I received a refund from PayPal. It was a bad deal not a scam. I am glad you had a great deal with Marcus. I think this thread can die a peaceful death.
     
    #36

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