This was my first transaction with a TW member. I sent Bill $47 in cash and got my PS Tour 90 in the mail a week later. Bill was very responsive in his emails. He sent me 4 pictures and sent a few more when I asked. He described the racket well and was a big help to me. He also put in a fresh set of Wilson Reaction 17 for the sale. Would recomend to anyone. Great seller. His TW name is Z-tel I believe but he told me to write the reference for Bill Ottinger.