Bonjour from Babolat

Discussion in 'Racquets' started by Babolat Official, Dec 10, 2012.

  1. LanEvo

    LanEvo Hall of Fame

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    Am I the only who got this email? But I just got one from Babolat saying my Pulse is doing down, and eventually will stop. I have 24 hours to sign in and activate it? What is that supposed to mean, lol, it makes me laugh, but I don't get it.
     
  2. colan5934

    colan5934 Rookie

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    Daniel, you may have answered this already, but I cannot seem to find it amid all the excitement over the PLAY release. Has Babolat decided whether or not it will be bringing the Pure Control 95 to the US for release? If it is not available, would a special order be available, or would it be available as an option for the Collegiate Player Package? I just recently switched and love it. I'm playing the best tennis I've ever played with it, so I'm not exactly keen to switch. The Pure Strike Tour does look interesting, however...any word on how they could compare?
     
  3. mad dog1

    mad dog1 Hall of Fame

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    hi Daniel,

    my latest discovery...since the application stopped working after the download of my 2nd hitting session, the Babolat Play app has been hanging up when i launch the app and select ANALYZE. i've rebooted my iPhone5 and it still doesn't fix the issue so i decided to try reinstalling the iPhone app. bad idea. i deleted it and when i went back to the install email to reinstall the app, i discovered that the iPhone 1.0.64 build for iOS is no longer available. so, i no longer have Babolat Play on my iPhone. i can't use the Pure Drive Play racquet with my Samsung Galaxy S3 either because I am unable to pair the racquet to the phone.

    furthermore, i took the racquet out for another hit tonight and it recorded data but after i downloaded to my PC, nothing new showed up in my dashboard. somehow the Babolat Play app has frozen on me since Sunday.
     
  4. JDMasFCK

    JDMasFCK Semi-Pro

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    Has anyone tried wrapping lead tape around the bottom of the handle of the frame for the Babolat Play to make it more head light? Has the lead down there affect your results?

    Or what other methods have you guys done to make your racquet more head light? (Silicone and tungsten putty wont work)

    Thanks!
     
  5. mlocke1322

    mlocke1322 Rookie

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    I switched the grip to a TW 1.5mm leather grip. Notciably more weight at the handle now. From what I could find, the TW grip is close to double the weight of the stock grip.

    In other news, I have lost all ability to sync my data to my iPad or PC. Neither works at all. I already lost all of my data from my first session last week and it appears I am going to lose all 3 hours from today as well. :(
     
  6. Fuji

    Fuji Legend

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    Oh dang, trouble at Babolat HQ from the sounds of it! :(

    -Fuji
     
  7. Babolat Official

    Babolat Official Hall of Fame

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    The translation from French to English did not go well. It is trying to tell you your pulse is going to decrease the less frequent you play. Your account will not be deleted.
     
  8. Babolat Official

    Babolat Official Hall of Fame

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    Currently, we are not bringing in the Pure Contorl 95, 95+, (or any Control + models). Thanks to the feedback in the forum, I'm pushing to have some batches brought to TW. It will be a while before they potentially show up as it is currently still just in discussion.

    Unless your game is really tuned to the 95.The Strike and Strike Tour are good options. A little stiffer, but more pop, spin and forgiveness. Worth a demo. Will be in US market Jan 2014.
     
  9. Babolat Official

    Babolat Official Hall of Fame

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    email babolatplay@babolat.com and we'll get the developers team on it. Yay beta testing.
     
  10. Babolat Official

    Babolat Official Hall of Fame

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    As previously stated, this bug is being addressed in the Dec 10 update. Some people are able to sync their data after restarting the device and the racket.
     
  11. JAY1

    JAY1 Semi-Pro

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    Hi there,
    Just read your post with interest.
    I live in the UK where we are lucky enough to be getting the Pure Control 95.
    I own a pro shop and have been fortunate to receive one of the first demos of the PC 95, as well as the new Strike Tour.
    I've been using The Pure Storm Ltd for a couple of years now and like you I love it.
    I've strung PS Ltd, PC 95 and the Strike tour all with the same string and at the same tension and have been comparing them all for a week now.
    Please feel free to ask me any questions?
    What I will say is that the PS Ltd and PC 95 are very similar. I have to disagree with Daniel and say the Strike Tour is pretty different, sorry Daniel.
     
  12. JAY1

    JAY1 Semi-Pro

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    Daniel,
    I have been asking you questions about Babolat racquets for about 6 months and because of this I have sold about an extra 25 racquets in my Pro shop where we are based in London.
    This is one racquet every week directly because of you.
    This says it all really.
    Many thanks your time, help and expertise.
     
  13. dgoran

    dgoran Hall of Fame

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    Ok here's some Babolat Play porn... I got this on Monday while I was away on Business trip so i am finally playing with the initial settings now. It sucks that the day is not for tennis here in FL since the storm is here upon us but I will be testing some basics in my back yard until tomorrow when I should be ble to hit the courts

    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]
     
  14. dgoran

    dgoran Hall of Fame

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  15. dgoran

    dgoran Hall of Fame

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    Strung with excel no overgrip 312g
    Strung with excel and plastic on the grip (no box insert) 314gr
    Balance 12 7/8 inch

    It was quite easy to pair it on my Windows 8 machine and Nexus 4 running Android 4.3
    Next I am going to pair it with Iphone 4s running IOS 7.04 and Ipad running IOS 7.03
     
  16. dgoran

    dgoran Hall of Fame

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    BTW Thank you Babolat for this early Xmas gift and an opportunity to play test this.
     
  17. palmerop

    palmerop Rookie

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    More head light? Why? If I may ask...
     
    Last edited: Nov 26, 2013
  18. pug

    pug Semi-Pro

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    Ouch, that hurts, and is absolutely not fair to those of us lusting for one. JK, enjoy yours and tell us what it is like when you can.
     
  19. themitchmann

    themitchmann Hall of Fame

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    Hey guys. The link to download the Play software for PC/Mac is showing up at "404 Not Found."

    Would any of you please direct me to the link? I've scoured the last few pages of this thread with no luck. Thanks in advance.
     
  20. themitchmann

    themitchmann Hall of Fame

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    I have to say, I'm getting pretty frustrated with this interface. I'm unable to change the settings in the app, and I'm now unable to log in to the app.

    I've selected "forgotten password" for some help, but nothing has come via email in the last 20 minutes. I figure that type of thing should be automated, and not have to rely on a tech sending me an email manually. Maybe Babolat is not at that stage yet with the product?

    I just want to try this thing out!!! :)
     
  21. mad dog1

    mad dog1 Hall of Fame

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    it's in beta mode still so many of the links are not active yet. i have the babolat play widget for PC downloaded and can email it to you. leave your email addy here and i'll send it over. or email babolatplay@babolat.com
     
  22. themitchmann

    themitchmann Hall of Fame

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    I figured that might be the issue. I just emailed them. If I don't hear back shortly, I'll pm you my email address. Thanks so much.

    By the way, I have a mac...not sure if the software or link is the same.
     
  23. mad dog1

    mad dog1 Hall of Fame

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    ok, you won't hear back shortly. :) they are probably slammed fixing bugs. :D

    go to...

    http://en.preprod-babolatplay.as44099.com/

    scroll to the very bottom where it says "Get Set Up" and choose Mac. this willl download the widget.
     
  24. themitchmann

    themitchmann Hall of Fame

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    Thanks so much!
     
  25. themitchmann

    themitchmann Hall of Fame

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    The page asked for a login, then denied access. Ideas?
     
  26. mad dog1

    mad dog1 Hall of Fame

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    yes, the login is:

    User name: babolatplay
    Password: beta2013

    it came in the email i received on Nov 18th titled "Welcome to the Babolat Play Test Team!"
     
  27. themitchmann

    themitchmann Hall of Fame

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    Thank you, sir! I will try it when I get home.
     
  28. mad dog1

    mad dog1 Hall of Fame

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    hopefully it works and works better than mine. :)

    my PD Play worked for 2 sessions and then froze up. i've emailed babolat but it's been 2 days and i haven't heard anything yet. ah...the trials and tribulations of beta testing. :D
     
  29. themitchmann

    themitchmann Hall of Fame

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    The Mac page was a 404 as well, though the PC widget downloaded just fine (too bad I can't use it).

    Also, I hit a few balls with the racquet tonight...there is some drill flash in the hoop. Not sure how to get it out without having to remove the grommets...
     
  30. mad dog1

    mad dog1 Hall of Fame

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    bummer...drill flash?
     
  31. themitchmann

    themitchmann Hall of Fame

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    The really fine particles of debris that are created while the frame is being drilled. Sometimes it gets trapped inside the frame. Usually, you can pop off the butt cap and shake it out.
     
  32. themitchmann

    themitchmann Hall of Fame

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    Finally worked. Found the email in my Spam box. I just missed it as the email only shows up a "webmaster." Finally, I'm all set up again. Thanks
     
  33. LanEvo

    LanEvo Hall of Fame

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    Hey Daniel, what do you recommend is the easiest method to add weight onto the racquet, making it more HL? I want to add weight more towards the handle of the racquet. I have some of these magnet tape(the strips you find at Wally World and such which you can cut up and use as refrigerator magnets and such), would that affect the handle and sensors in anyway? I mean I have lead tape as well. But I would like your opinion on adding weight, given the technology of the racquet, as I do not want to skew results or anything of the sort.
     
    Last edited: Nov 27, 2013
  34. JAY1

    JAY1 Semi-Pro

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    There are a lot of good and sensible users on this thread, but there are half-a-dozen of you guys that need to stop asking Daniel 'silly' questions just to indulge your latest whim.
    I'm not going to mention any names but I'm sure you know who you are, everyone else does.
    He's a busy man trying to work for Babolat, answer all our sensible questions and oh of course live his life too.
    So man up a bit and if you want to indulge each other start another thread where you can post each other to your heart's content?!
     
  35. three.dee

    three.dee New User

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    +1 completely agree
     
  36. Babolat Official

    Babolat Official Hall of Fame

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    email babolatplay@babolat.com
     
  37. Babolat Official

    Babolat Official Hall of Fame

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    Beta version. please email babolatplay@babolat.com as listed in the email...
     
  38. Babolat Official

    Babolat Official Hall of Fame

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    pop the grommets out when you restring. It's a little more work but that is how we resolved in the office.
     
  39. Babolat Official

    Babolat Official Hall of Fame

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    who are you emailing? my email is still dbecker@babolat.com
     
  40. Babolat Official

    Babolat Official Hall of Fame

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    Use lead tape for tennis per usual. Weight, string, etc has a negligible effect on the data.
     
  41. Babolat Official

    Babolat Official Hall of Fame

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    BABOLAT PLAY UPDATE:

    Remember, we are in beta testing. Not all the functions are open and we invited you to give us feedback as we value your opinion (and know you would be more critical). WE're for profit, so simply handing out $399 rackets is not in our best interest long term. When we're ready for you to write product reviews, you'll know. We WANT you to find issues, errors, etc. Please email them to dbecker@babolat.com. You are making this product better for every consumer.

    Over the last 4 days, 120 sessions were unable to be logged (info via the server). This is a huge issue the team is working on.

    When final consumers download the app, they won't deal with this pain that is Test Flight. It will be in the google and apple stores.

    Apologies if some of the replies take a day or two, my team is on vacation (first of 2013) and I'm telling them to keep it to 3-4 hours a day from home max. And as you can imagine, we have a lot of feedback to categorize, analyze, and send to the correct parties.

    Thank you all for being part of this process. We're making a better product for future consumers. The first one through the wall usually gets the bloodiest, but you're helping us pave the way for future technologies that we believe will change the way people experience, understand, and share their game. And hopefully tennis will grow. Just a little.
     
  42. Babolat Official

    Babolat Official Hall of Fame

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    Remember, this is NOT the final product. This is a beta test. Google it.
     
  43. v-verb

    v-verb Hall of Fame

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    Very poetic! I'll be buying one of these and probably another device too
     
  44. themitchmann

    themitchmann Hall of Fame

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    Hi Daniel,
    I understand this, and I was not trying to be too critical...I was just excited to try the product (as I'm sure you understand). All of my issues have been solved as a result of mad dog, so I'm good to go. And, the good news is that some of it was my error, and not a lack of response from Babolat (I missed some emails from Babolat). I apologize if my tone sounded aggressive.

    I may have missed this, as I'm not constantly on this thread, but is there any info regarding the Mac widget? I had no trouble getting the PC widget, but my main computer is a Mac.

    In terms of feedback, would you rather I email directly to you or post on here?

    PS- I hope your team enjoys their vacation!
     
    Last edited: Nov 27, 2013
  45. themitchmann

    themitchmann Hall of Fame

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    Also, for anyone trying to edit their settings, I've found it much easier to do so from the Play website than on the app.
     
  46. mad dog1

    mad dog1 Hall of Fame

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  47. JDMasFCK

    JDMasFCK Semi-Pro

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    Is anyone running android 4.4? It was released not to long ago..any issues with it when using the play app and pairing the racquet?

    Thanks!
     
  48. mad dog1

    mad dog1 Hall of Fame

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    thanks for posting this update.

    sounds like this is the issue that's not allowing me to see my sessions. i guess it's not the Babolat Play app as i thought. now if i could only reinstall the Play app on my iPhone...it's no longer available to download from TestFlight. i've emailed babolatplay@babolat.com, but haven't heard back yet.
     
    Last edited: Nov 27, 2013
  49. mad dog1

    mad dog1 Hall of Fame

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    i'm on 4.1.2 on the AT&T network and i haven't been able to pair the racquet.
     
    Last edited: Nov 27, 2013
  50. dgoran

    dgoran Hall of Fame

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    Im on Nexus 4.4 and no problems except that if you have other bluetooth device near by it will show up in the menu making it harder to select the racquet
     

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