Defective Racquet replacement

Discussion in 'TW Questions/Comments' started by Rafa4Ever, Apr 22, 2012.

  1. Rafa4Ever

    Rafa4Ever Rookie

    Joined:
    Apr 14, 2012
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    I just got a wilson prostaff six one 90 from TW and when I went out to play the first time I noticed that the paint was already chipped and it looks like there is a crack in the frame that was painted over. Is there anything I can do to get a replacement or am I on my own with this? It has been played with once but there are no scratches on the bumper guard at all and the only signs of wear are the strings.
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    [​IMG]
    (crack is on the 2nd stripe from the left on top, you can definitely feel it. It's hard to see in the picture because most of it is in the black section)
     
    #1
  2. Rafa4Ever

    Rafa4Ever Rookie

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    #2
  3. Rafa4Ever

    Rafa4Ever Rookie

    Joined:
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    The line can be felt easily and the paint itself doesn't look like it's cracked at all. I don't really care about the paint chip but, is this "crack" something I should worry about?
     
    #3
  4. TW Staff

    TW Staff Administrator

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    We apologize for that! I have forwarded your post to our customer service department. A representative will be emailing you shortly.

    Jason, TW
     
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