Disappointed in Gamma

Discussion in 'Stringing Techniques / Stringing Machines' started by feds27, Aug 9, 2005.

  1. feds27

    feds27 New User

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    Upgrading an X-6 to X-6FC

    A few months ago I purchased an X-6. I chose the X-6 over the X-6FC (fixed clamps) because the online manual and specs stated I would be able to upgrade to the X-6FC. Well, I've been doing more stringing than I thought and decided to contact Gamma to find out what the deal is for the upgrade, keep in mind it would be as simple as screwing on two rails with the clamps. Gamma was very responsive with getting back to me but their answer was an upgrade is not available and when it does become available it would not be cost effective. Their advice was to get an X-6FC and sell the X-6.

    Am I nuts to think they're wrong for publishing the X-6 is upgradeable without having an upgrade available? Also, why would an upgrade be cost prohibitive when the difference between an X-6 and X-6FC is $170? I don't understand how it could cost them more to offer a separate upgrade when they would use the same production line. Needless to say I'm disappointed.
     
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  2. Goldie

    Goldie New User

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    They do it is called ****! I dumped my Revo and bought a Gamma, been very pleased with it. Gamma is a very popular brand, and you should get top dollar for it.
     
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  3. Cruzer

    Cruzer Professional

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    Not to make feel worse about it but you should have done a little more homework on what exactly is involved in upgrading your X-6. Obviously you need a turntable if you are going to have fixed clamps and the X-6 does not have one and you may need different mounting arms as well. Checking the prices on these upgrades you can see they not not cheap so you really needed to consider what the liklihood is of you wanting more features than what you got with the X-6. Your post gives the impression that you are stringing racquets for more than just yourself and are therefore probably generating some revenue for doing it. It would seem you could easily justify a machine with more features than the X-6.
     
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  4. rich s

    rich s Hall of Fame

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    Do a search on Gamma Tech and phone or email Bret.

    Tell him you want the price of the following:

    (2) - MDCSC10 Clamps
    (2) - 269 Clamp bases
    (2) - 284 Rails and associated hardware to attach them to the 260 turn table
    and if you're anal about appearance
    (4) - 267 end caps for the 284 rails.

    Make your own upgrade. Gamma's new X series of stringers is modular in design, if you have a little mechanical ability you can put all of this together and make your own X-6FC.
     
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  5. Gaines Hillix

    Gaines Hillix Hall of Fame

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    Nice post, Rich. Very helpful and quite a contrast to the drivel in the post by Goldie.
     
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  6. rich s

    rich s Hall of Fame

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    Thanks Gaines! :D
     
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  7. feds27

    feds27 New User

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    Rich,

    Thank you. Your post is exactly what I wanted to do but was told by a rep at Gamma that I couldn't. I'll try to contact Bret. I assume Bret works for Gamma? Thanks again for the post.
     
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  8. feds27

    feds27 New User

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    Rich,

    I've sent GammaTech (aka Bret) an email. I'll keep you posted on his response. I sure hope he can help.
     
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  9. feds27

    feds27 New User

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    To clarify, I'm very happy with the X-6, it's a solid machine and the flying clamps do a good job with most strings. I've been stringing more hybrids lately and poly strings are harsh on the flying clamps. They have a tendency to slip unless I really tighten down the clamps, but this tends to wear the clamp grippers. I'm also more used to using fixed clamps.

    The issue I have with Gamma is that the machine was sold as upgradeable but the ugprade doesn't seem readily available. I'm also disappointed that a possible upgrade could cost significantly more than if I had bought an X-6FC to begin with. My intentions aren't to bash the X-6, it's a great stringer.
     
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  10. rich s

    rich s Hall of Fame

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    That is a valid issue if it was advertised as such

    To be fair, upgrading from a lower model anything to a higher model anything is never cheaper than buying the higher model outright regardless of what you are buying. If it was cheaper to upgrade along the way nobody would make any money selling higher models.
     
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  11. feds27

    feds27 New User

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    Yep, I agree with you regarding price, I don't expect it to be equal or less but I do expect an upgrade to cost slightly more than having bought an X-6FC, say $35-50 more after all is said and done.

    I'll keep everyone updated on the progress, I really do appreciate your help as I don't want sell the X-6 and buy an X-6FC.
     
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  12. Audiodude

    Audiodude Rookie

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    I would expect the upgrade to cost significantly more. You're not taking into account that you will have unused parts. The cost keeping the upgrade parts in inventory. The cost of the packaging of the parts. the cost of shipping, to both you and originally to the vendor. I would expect the cost to be similar to upgrading a regular Honda Civic engine to a V TEC engine. It would be unrealistic to expect it to be slightly more than buying it with a V TEC to begin with. Even without taking labor into account. The pragmatic thing to do would be to sell your stringer for slightly less than you paid for it and just purchase a new machine. I'm willing to bet that it will cost quite a bit less in the long run. But, I get the feeling that pragmatism isn't the issue. The ATS catalog has most of the upgrade parts as well as the prices. I would never even consider upgrading my 5003 to a 6004. The cost would be way over the top. I'd sell my 5003, take a small loss and buy a new 6004. Sounds like the folks at Gamma were just using common sense. Even if your machine is advertised as being upgradable, nobody ever said it would cost what you define as reasonable.
     
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  13. rich s

    rich s Hall of Fame

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    it's this simple. if all the upgrade parts cost less than you will lose selling, buying and shipping machines then the upgrade parts route is the way to go. If all the parts cost more than the amount you will lose selling, buying and shipping machines, then selling the x6 and buying the x6fc is the way to go.
     
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  14. feds27

    feds27 New User

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    Gamma is using "ability to upgrade" as a selling point yet they are making the upgrades impractical. I think if you advertise your product with the ability to upgrade, the upgrade should be cost effective and available. They use it as a selling point and it's a reason I purchased the X-6 over an Alpha Revo 4000 or the X-6FC. I thought I could determine my stringing needs and then have the option to grow into additional features. FYI....Honda doesn't use upgradability as a selling point, hense, they doen't advertise the Civic as upgradable to a V-TEC engine. It comes off like Gamma designed the X series to be modular in order to reduce production costs and then used this as a selling point without the intention to offer a realistic/affordable upgrade.
     
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  15. Audiodude

    Audiodude Rookie

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    I've read the catalog. I was aware of the ability to upgrade. I did the math and I knew it wasn't a realistic proposition. Since the prices were posted, I didn't have a problem with it.
     
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  16. feds27

    feds27 New User

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    Was this a dealer catalog? I'm an end user and do not have that catalog, I referenced web sites and called A** for information and at the time, pricing wasn't available.
     
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  17. Audiodude

    Audiodude Rookie

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    I receive catalogs from ATS every three months, or so. I'm on their mailing list from previous purchases. If you bought your machine from ATS, you'll probably start receiving them too. I'm sure if you called and requested one they'd be happy to send one out to you, either way.

    Mike
     
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  18. tennis4losers

    tennis4losers Semi-Pro

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  19. Gamma Tech

    Gamma Tech Professional

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    Here is the information I can give you right now. I have all the parts in stock except rails and turntables. I can order them from the manufacture but would probably take at least a month up to 2 depending on our shipment schedule.



    You may or may not need a new turntable. You will have to look on your turntable; some of them don't have the extra holes to mount the rails to the side of the turntable.


    Here are the prices I have for the parts.
    String clamps are $69 each.
    Base clamps are $60 each.
    Rails (glide bars) - I don't have a price right now.
    Turntable – I don’t have a price right now.
    End caps are about $5 each.

    Total price so far without rails or a turntable is $258 plus s/h. I'd assume the rails are about $30 - 45 each.


    We have an upgrade for the progression 602 to the 602FC. The price is $289 and the catalog code is MQACU. I would assume that the X-stringer upgrade would be the same price or slightly higher.


    It is always cheaper to buy stuff together. if you were to buy a new car in pieces it would probably cost 4 or 5 times as much. Also, if you go to a restaurant isn't it cheaper to buy stuff as a dinner than a la carte or to go back and buy addition items.

    Bret
     
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  20. 156MPHserve

    156MPHserve Professional

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    I know its a bit of a hassle, but it's really not that bad. Just sell your X-6, take a small hit on the loss, and then buy a X-FC... it's not that hard is it? You don't even have to pay for the shipping on the X-6 FC, and if atssports decided to be a good sport (sorry for the pun), they'd perhaps even offer something small to compensate like, a small credit usable at atssports, or a little discount on your purchase... who knows? + the way things are going, you're prob going to take a big hit to try to upgrade regardless, its a little hassle that you didn't expect, but deal with it... because life is never as you expect it to be.
     
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  21. coach

    coach Semi-Pro

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    I agree, you should be able to get maybe 80% of the original cost of your stringer, which is less of a loss than the upgrade cost. When all is said and done, that should be easier and cheaper.
     
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