Eagnas 940 Owners

Discussion in 'Stringing Techniques / Stringing Machines' started by barry, Aug 22, 2005.

  1. barry

    barry Hall of Fame

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    The 940 is a popular machine. A lot of posts and interested in how it has worked out. Would you buy it again? Or go for the combo 910?
    My tabletop and cabinet is leaving (if I hurry and make a decision), so am back in the market for a stand model, and a later on a Wise Head.
     
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  2. Jack the Hack

    Jack the Hack Hall of Fame

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    barry,

    I've had a Flex 940 since January, and I think it is a pretty nice machine. I have never seen a Combo 910 in person, but based on the pictures, it looks almost exactly like the 940 except for a sturdier looking turntable and the spring assisted swivel clamp bases. Since the 910 is $595 and the 940 is $399, I'm not sure that the turntable and clamp bases are really worth the extra $200... but maybe someone that actually has a 910 or has seen both machines can comment.

    As you know, the biggest problem with Eagnas is not really the machines, but their main US distributer Maxline. I have made several posts in the past detailing my experience with them (do a search on my user name and the keyword "Eagnas"). Basically Maxline is a little family operation, the owners speak English as a second language, and they lack the normal customer service attitude that you would normally expect from an American business. The Eagnas machines are a good value, but you may run into communication issues if there is a warranty problem.

    Recently, I had a problem with the manual tension crank on my 940. There are two little pins or shafts that are supposed to be welded to the crank arm and go through the flywheel that the brake grabs onto. Unfortunately, on the tension head I originally received, one of these pins was not welded into place. It was like this when I first got the machine, but I did not notice it until a few months later when the pin started falling out almost every time I cranked the arm - which made the flywheel go out of alignment and engage the brake... which made the machine impossible to use. Here is a picture of the problem:

    [​IMG]

    My experience in getting Maxline to replace the tension head under warranty (most of their machines have a 5 year warranty) was very frustrating. I e-mailed them about the problem and they responded within a day telling me to ship the part to them for repair. However, it took them 6 weeks (!) before they finally shipped me a replacement tension head... and it would have been longer if I hadn't been so persistant. Basically, I exchanged multiple e-mails with Michelle during those weeks where she either did not address my questions, or wrote one line answers that did not give me any information. (I think her English skills are worse than Victor.) Anyway, I finally got ahold of a young sounding girl named Kelly on the phone and she found the package with the defective part I had sent them un-opened (after 6 weeks!) in their shop. Anyway, after seeing the defect, she immediately understood the issue and shipped out a replacement tension head. (Ironically, I got an e-mail from Michelle about a week later that said they would be looking into my problem "soon"... :roll: )

    My advice about Eagnas/Maxline is that if you are a home stringer and can deal with the occasional problem (like having your stringing machine out of operation for 6 weeks), they are a great deal. However, if you are stringing for a living, you might want to place your trust in a different manufacturer who will support you better in a crunch.

    I know that most of this is irrelavant to you since I think you have previously mentioned that your experience with Maxline has been peachy, and that you live near their operation in SoCal. However, I thought it might be food for thought for other readers who aren't as lucky...
     
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  3. barry

    barry Hall of Fame

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    Thanks for the update, I actually live in Florida and have never been to their shop. Just bought a machine 6 years ago, and broke 1 spring, they sent a replacement out in two days.

    So if customer service was better, would you recomend the 940?
     
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  4. Jack the Hack

    Jack the Hack Hall of Fame

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    Yes, I think the 940 is an excellent deal; only $399, plus it comes with a 660' reel of string and some basic stringing tools for free. That's pretty hard to beat...

    The issue I encountered with the tension head is not specific to the 940. Eagnas uses the same tension head on all of their manual crank systems, so it's possible to run across the same issue on the 910 also. However, I don't think it is an epidemic manufacturing flaw... and it is easy to overcome (replacement) as long as you can get someone at Maxline to understand what the problem is.
     
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  5. barry

    barry Hall of Fame

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    I think Eagnas sells a lot of machines. My current machine has the spring assisted clamps, which are very good. But like you not sure it is worth the extra $200 bucks, might see if I can upgrade the 940 for another $100.
    Thanks for all the input, I also plan to upgrade the tensioner to a Wise. My budget is around $1000 for a good electronic stringer, and maybe the Wise with the Eagnas 940 will fill the bill. Will have a backup if either one of the tensioner breaks.
     
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  6. 10usstring

    10usstring Rookie

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    I used a Eagnas 940 with a Wise tension head for about a year, stringing on a daily basis. I had no problems with the 940 or the tension head.
     
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  7. GuyPerez

    GuyPerez Semi-Pro

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    Barry,
    Have you considered using your star y12-3 clamp bases (spring) with the 940 if you get it? Maybe you can swap the clamp bases and put the cone lock on the y12-3?

    Food for thought since I thought you were going to "donate" the y12 to your kid.
     
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  8. barry

    barry Hall of Fame

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    Yes, the son has agreed to take the Y-12, with probably half my reels of string, and several fairway grips. The spring assisted clamps on the Y-12 are very nice, but he also wants them, so will order the new machine with them. The wife decided to make a buffet out of the cabinet, so I have a lot more options. I think it is down to the 940 or the 910 and in couple of months order the Wise.
    How is your machine working out? Did you get the Wise? Was converting from a drop weight to a crank difficult?
     
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  9. barry

    barry Hall of Fame

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    It looks like the best machine for the money. How were the base clamps?
     
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  10. GuyPerez

    GuyPerez Semi-Pro

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    Barry,
    My machine is working out great. It took a little time to train my body to follow different movement patterns, but the end result is a much more efficient process. I can do my own frames in about 20 minutes now. Not having to 're-tension' the dropweight is great. Turn the crank, wait for the click, and move on. I have not bought the Wise, but may in the future. The crank is very easy and hassle-free, so I can see why the design has been so enduring.

    FYI - If I were going to buy an Eagnas, I would choose the Combo 910 for the combination of features, BUT I will say that I would recommend Alpha based on the positive experience that I have had.
     
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  11. barry

    barry Hall of Fame

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    I agree the 910 meets the requirement. My friend has an Alpha and after John (the repair man cleaned and replaced a spring) it works great. Major problem was it was a demo unit, and never setup properly, or cleaned. Good learning experience for both of us.

    He got the ultimate deal (close-out), for $375 a new machine. John said Alpha is a very good machine and has a good reputation in the industry. 20 minutes to string is quick!
     
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  12. ohnomrbill

    ohnomrbill New User

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    Similar Experience

    Jack the Hack:

    I bought a 940 back in June and the turntable has a slight wobble which I traced to one of the pieces not being machined correctly. I spent 10 minutes on the phone with Victor trying to convince him to send me a replacement part and then I would send the defective piece back. He went off on a tirade that he couldn't do that for everyone, blah blah blah. I kept thinking of the one person who visited his shop and said that he had a sign that said "Work Dammit!". I will give the piece to my neighbor who is a machinist so I don't have to spend 2 weeks being without a machine. Other than that I send it to Maxline and pray it doesn't get lost in their overstocked warehouse.....

    Barry;

    For God's sake will you just buy a machine and get on with your life! The 940 is a decent enough machine for the money and then you can attach your Wise head and be happy.
     
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  13. barry

    barry Hall of Fame

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    Yes I am ordering the combo 910. You never did say how your machine is performing, or if you would buy it again.
     
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  14. ohnomrbill

    ohnomrbill New User

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    Barry

    I really like the machine's peformance and setup, it's just the communication problems with Maxline that are a drawback.

    The Combo 910 looks exactly the same as Flex 940 except for the spring assisted clamps.... I don't string that many rackets per week to justify the extra $200. 10 point mounting system????? Victor's new math or what am I missing? :)
     
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  15. barry

    barry Hall of Fame

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    The 940 and the 910 both have the 10-point maximum supports. I can only find 3 things different:

    1. Spirng assisted clamps
    2. The Brake is a different color
    3. A thicker metal base unit with Stainless steel tracks on top.

    For $196 more you can get the combo 910. On the Eagans 865 you can upgrade the clamps to spring tension for $100. Probably a better deal than paying the $595 unless I am missing something.

    Are your 940 clamps decent? or hard to set?

    I guess everyone has to eat, maybe Victor needs a steak once in a while, so he gets one when he sells one of the 910's.

    Thanks for all the input? Wife is ready to move furniture, and son is ready to haul off the old machine.

    Without any delays should have a machine in 2 weeks.
     
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  16. Audiodude

    Audiodude Rookie

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    I believe he must be counting both the top and bottom of the side supports. It's more of a case of marketing department math. Other manufacturers of machines with suspension mount systems could make the same claim, if they felt the need to.
     
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  17. ohnomrbill

    ohnomrbill New User

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    The 940 and the 910 both have the 10-point maximum supports. I can only find 3 things different:

    1. Spring assisted clamps

    yes

    2. The Brake is a different color

    ok

    3. A thicker metal base unit with Stainless steel tracks on top.

    you're right.... although the Flex 940 turntable is pretty solid

    For $196 more you can get the combo 910. On the Eagans 865 you can upgrade the clamps to spring tension for $100. Probably a better deal than paying the $595 unless I am missing something.

    Are your 940 clamps decent? or hard to set?

    they are the upgraded clamps...pn 1012, I really like them, easy to adjust and use


    My better half was already giving me the evil eye for spending $400 to replace my dropweight machine (sold on e---- for $60) so, it wasn't worth the argument for now:)

    Don't forget to add the tension calibrator to your order.
     
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  18. barry

    barry Hall of Fame

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    Sounds like your boss is a lot like my boss (boss!), and thinks for remaining me to buy the calibrator!

    Ocean is starting to get rough! Wind and rain today!
    http://www.twopalms.com/
     
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