Estimated delivery date is so late?

Discussion in 'TW Questions/Comments' started by bababoo, Sep 4, 2011.

  1. bababoo

    bababoo Rookie

    Joined:
    Feb 24, 2009
    Messages:
    106
    Location:
    Virginia
    Hi, TW.

    Today, I tried to order a Babolat Aeropro Drive Lite (4 1/8 grip). The TW website showed me the estimated delivery date by UPS 2nd Day Air was 9/13/2011.

    Today is just 9/5/2011. I am expecting the racquet this week. Is UPS that slow or the website is wrong?:(

    Please help.
    Thank you.

    [​IMG]
     
    #1
  2. TW Staff

    TW Staff Administrator

    Joined:
    Jan 21, 2004
    Messages:
    24,150
    Location:
    Tennis-Warehouse.com
    There must be a glitch, as it is basing the ship date as 9/11. The racquet you are referring to is in stock, so it should ship tomorrow. The only other thing I could think is that you have something else on the order that isn't due in stock until the 11th. If that's not the case, as long as it's ordered before 11am tomorrow, it will ship for 2nd day air delivery to arrive on thursday 9/8.

    You can always call our customer service for a more detailed and efficient response. 800 883 6647 (toll free)

    Spencer, TW.
     
    #2

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