Exchanging items

Discussion in 'TW Questions/Comments' started by J.Lee42, Aug 2, 2011.

  1. J.Lee42

    J.Lee42 Rookie

    Joined:
    Nov 29, 2010
    Messages:
    151
    Hi, i recently purchased a pair a shorts off your site, and realized when they came they are a little to small. I heard the proper procedure was to send it back with the provided shipping label, but there was no shipping label provided. I chose the fedex overnight shipping. Would it be possible to send in the item i'm exchanging with a older shipping label i obtained from a few weeks ago? Also would i have to pay for the shipping with the label? or can i drop it off at a drop box? Thanks in advance!
     
    #1
  2. J.Lee42

    J.Lee42 Rookie

    Joined:
    Nov 29, 2010
    Messages:
    151
    bump.........
     
    #2
  3. TW Staff

    TW Staff Administrator

    Joined:
    Jan 21, 2004
    Messages:
    24,127
    Location:
    Tennis-Warehouse.com
    You can use the return ship label from the older package you received, however, when we re-ship the package it will go out ground at no charge. (If you wanted expedited shipping, you will be charged accordingly).

    Spencer, TW.
     
    #3

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