Gift Card Use Question

Discussion in 'TW Questions/Comments' started by prostaff_fan, Nov 14, 2013.

  1. prostaff_fan

    prostaff_fan Rookie

    Joined:
    Jul 17, 2013
    Messages:
    179
    Hello TW,

    My sister asked me what gift I would like recently and I asked her to give me a TW gift card instead of some other cash card. After shopping on TW and applying the gift card, I noticed I don't get the extra 25% off on discounted apparel using the gift card.

    I am a little disappointed with this policy. It seems to penalize me for being loyal to TW. I could have asked for a cash card and got the extra discount or shopped somewhere else :-?
     
    #1
  2. TW Staff

    TW Staff Administrator

    Joined:
    Jan 21, 2004
    Messages:
    24,498
    Location:
    Tennis-Warehouse.com
    prostaff_fan,

    Oh no, that shouldn't be happening! Please call (or email) in to us and we can help fix that problem and apply the extra 25%!

    Brittany, TW
     
    #2
  3. prostaff_fan

    prostaff_fan Rookie

    Joined:
    Jul 17, 2013
    Messages:
    179
    Thanks Brittany! I will call or email later
     
    #3

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