Great Customer Service International

Discussion in 'TW Questions/Comments' started by astra, May 13, 2008.

  1. astra

    astra Rookie

    Joined:
    Mar 20, 2006
    Messages:
    176
    Nine days ago I sent the email below to TW Customer Service International:

    Dear TW Staff,
    I would like to order some items from TW, but do not see Slovak Republic, EU, in the TW`s country list.
    Can you deliver to Slovak Republic (the city of Bratislava) ?
    Thanks for your answer in advance.
    Best regards
    Boris

    but received no answer. I know that Slovak Republic is not in the TW list, but have received information that a man in our country already received a delivery from TW US, so I want to be sure.
    This is my bad reference to TW Customer Service International :confused:
     
    #1
  2. TW Staff

    TW Staff Administrator

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    Sorry for the inconvenience, though there may be several explanations. I have forwarded your information to our International department and they should be contacting you via email.

    Spencer, TW.
     
    #2
  3. astra

    astra Rookie

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    Spencer, thanks for your intervention, I received email from TW last night.
     
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  4. ericsson

    ericsson Hall of Fame

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    Astra, do you mind asking what is the reason they don't ship over there?
     
    #4
  5. astra

    astra Rookie

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    Mar 20, 2006
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    Ericsson, I was confirmed by the email from TW that they can deliver to Slovak Republic. SK has already been added into the country list, I did something positive for my countrymates:)
     
    #5

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