Grommets in Australia

Discussion in 'TW Questions/Comments' started by Djoker_69, Aug 29, 2012.

  1. Djoker_69

    Djoker_69 Rookie

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    Hey Tenniswarehouse

    Just wondering why I can't get head grommets sent to Australia anymore?

    Thanks Guys
     
    #1
  2. TW Staff

    TW Staff Administrator

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    Head has restricted us from shipping any items outside the United States. This is a fairly new policy.

    Brands/items now limited to US customers: Nike, Babolat, Head, Wilson, Asics, Lacoste, Prince, Thorlo socks, Tecnifibre, tennis balls, ball machines and stringing machines.

    For up to date information on shipping policies, you can always check this page:
    http://www.tennis-warehouse.com/twint/orderinginfo.html

    It is updated as vendors change their policies.

    Thanks,
    Tiffani, TW
     
    #2
  3. SamSung

    SamSung New User

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    So ultimately you won't be able to sell anything outside of the US ? I can't believe Prince won't let you sell internationally (is it all of their stuff or just some things); surely they really need the business.
     
    #3
  4. Timbo's hopeless slice

    Timbo's hopeless slice Hall of Fame

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    Is it all items? Or only some specific items from each company?

    For example, can you ship, say, a pair of NIKE CB 4.3s, but not Nike clothes?

    Just asking.
     
    #4
  5. MAXXply

    MAXXply Hall of Fame

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    TW,
    Instead of meekly bending over and allowing the brands to dictate to whom you may sell/ship, why can't you assert to them that International markets are poorly served by the local distributors of those brands and do not carry many of the items found on TW USA. International customers want to buy from you because they can't get their desired products locally. Local distributors don't give a damn, so why don't you take the opportunities to increase sales, leverage your retail strength and insist International sales and shipping on those brands be relaxed?
     
    #5
  6. TW Staff

    TW Staff Administrator

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    Timbo,

    Unfortunately, it is all items from a company.

    MAXXply,

    Believe us, we want to ship those brands internationally too. Unfortunately, it is not in in our control and we do try to talk to the companies.

    Brittany, TW
     
    #6
  7. aimr75

    aimr75 Hall of Fame

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    Thankfully TW Europe doesnt have this restriction.. their shipping to oz is usually a bit cheaper too
     
    #7
  8. Xonemains

    Xonemains Semi-Pro

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    Yes, I confirm, shipping rates to Oz form tw europe is quite good atm!!
     
    #8
  9. aimr75

    aimr75 Hall of Fame

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    Quite like also that they offer a discount if buying more than one frame
     
    #9
  10. MAXXply

    MAXXply Hall of Fame

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    ^^^Shhh! Don't say it too loudly, otherwise the big boys will find a reason to close off TWE as an option for Aussies too :)
     
    #10

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