How do I order cap grommets

Discussion in 'TW Questions/Comments' started by colowhisper, Jan 8, 2014.

  1. colowhisper

    colowhisper Semi-Pro

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    Hi TW - I just received an order for grommet sets for Prestige Pro and another for IG Prestige MP but they are not cap grommets. I looked on the site again and cannot find how to specify them. I would also prefer them to be black instead of clear, please help. Thanks a lot.
     
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  2. TW Staff

    TW Staff Administrator

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    Pbarrow,

    I just checked our stock in the warehouse and both of our IG Prestige Pro and Mid plus grommets are capped. Unfortunately, only the clear colorway is available.

    Here are the grommets:
    Head YOUTEK IG Prestige Mid Plus Grommet 7.99
    http://www.tennis-warehouse.com/descpage.html?PCODE=HYIGPMPG

    Head YOUTEK IG Prestige Pro Grommet 7.99
    http://www.tennis-warehouse.com/descpage.html?PCODE=HYIGPROG

    I just checked your order and it looks like you ordered these. Could you maybe take a picture of what you got? I'm not sure what happened.

    Brittany, TW
     
    #2
  3. colowhisper

    colowhisper Semi-Pro

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    Thank you Brittany. Would you mind checking to see if they are the same as the ones I recieved:
    Pro: Art. No. 285512
    MP: Art No. 285532

    Also, I read somewhere here that the Microgel version fits. Is that one black?
    If not, does this mean there are not any black ones available for any of the models? I assume that these will also fit the older Youtek (non IG) versions.
     
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  4. TW Staff

    TW Staff Administrator

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    Pbarrow,

    I pulled two grommets out of stock and they have those exact numbers. Both grommets have three pieces included- 2 17" pieces that go around the head (approximately 1" thick) and 1 3" throat piece. Can you tell me what you received?

    As far as the Microgel grommets, we think they will fit the newer versions. They might not be a 100% clean fit but should work because of the same head size, string pattern, and string skips.

    Brittany, TW
     
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  5. Dags

    Dags Professional

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    Aug 29, 2008
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    Have you changed CAP grommets before? Until they're installed, they look far more 'open' than they will do when they're on the racquet.
     
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