Just bought a racquet from Joe. The racquet is in excellent condition with extra features like protective head tape and overgrip, plus strung with a very nice string(Wilson NXT tour). Communication with Joe is fast. He answered all kinds of questions very patiently and friendly. Joe sent product through UPS even before payment was received. He emailed me the UPS tracking number the same day. Very smooth transaction. Couldn't ask for anything more. Thanks again Joe!