John Hempel - BAD Experience

Discussion in 'References' started by mark26s, Oct 18, 2013.

  1. mark26s

    mark26s New User

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    Recently I traded strings with John Hempel, and he sent me years-old strings. Mines were all bought in this summer. If you were the person to buy different kinds of strings and trade them, you would not get years-old string on your racquet to ruin your games or even arm and shoulder. He refuses to take the strings back. Please be careful when you trade with him. You might get a bunch of garbage or strings at the cost of your arm and shoulder.
     
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  2. Fearsome Forehand

    Fearsome Forehand Professional

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    What are the specifics of the deal? Are the strings natural gut? Was the age of the strings even discussed? Even if the strings are a year(s) old, they should be fine if properly packaged and stored. Plastic isn't known for degrading quickly, ask an environmentalist.

    If they are syn gut or poly or multi, age, within reason, should make no difference in how they perform. If they are twenty+ years old, you might have a legitimate gripe, if they are a year or two old, not so much.

    This might be one of those reference threads that makes the accuser look worse than the accused.
    John left the OP positive feedback the other day. No good deed goes unpunished.
     
    Last edited: Oct 19, 2013
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  3. tennis4josh

    tennis4josh Rookie

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    How old were the strings? Generally the non-gut tennis strings have pretty good shelf life.

    -Josh
     
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  4. Fearsome Forehand

    Fearsome Forehand Professional

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    Strings should have freshness dating, like milk and beer. :)

    I have, on occasion, strung rackets with very old syn gut that I acquired somehow in trades and such. Can't say I noticed any difference in how the string felt. Nor did they have an adverse effect on my arm.

    Unless the strings have a picture of Bill Tilden on the package, I think the OP may be upset about nothing.
     
    Last edited: Oct 18, 2013
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  5. john hempel

    john hempel Rookie

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    i'll let the following email string speak for itself. please see multiple references to TW message board emails in this same regard. the strings in question were packaged Luxilon and two years or less in age. the fact that there isn't an expiration date on strings should reassure him, but i guess it doesn't.

    my references, until this issue, have been impeccable and i would never trade substandard strings to anyone. these strings were full performance luxilon strings which i've strung for many others in the past without issue or complaint. i'm taking the time to make this posting so an inappropriate reference doesn't go unchallenged.

    i'm sorry sean feels the way that he does, however, the strings are full performance quality and he is simply not informed about the life expectancy of properly stored poly string. email trail follows:

    my last response:

    unfortunately, i don't like the idea of spending another $8-10 and another visit to the post office to resolve your concerns.

    if you send back the strings, i'll return your strings, but only if you pay the $8 postage expense i'll incur for the subsequent mailing back to you in canada.

    there is absolutely nothing wrong with the packaged strings i sent, your comments/concerns, nothwithstanding. i'm not even sure what is the basis for your concern other than the packaging on one set of strings is different from the others.

    i'm quite prepared to share my comments to you on the reference page of TW if it comes to that since you received high quality strings in exchange for what you sent me.

    ------------------------------------------------------------------
    From: skim2131
    To: jhempel1@comcast.net
    Sent: Friday, October 18, 2013 2:19:33 PM
    Subject: Re: string trade possibilties

    I believe that the polys are changed itself as time passes. That's the characteristic of the polys. But I don't want to argue with that point here. Could you return my strings? I will return your strings back. I wouldn't take a chance of hurting my arm and shoulder for just $50.

    Sean

    On Friday, October 18, 2013 2:09:50 PM, "jhempel1@comcast.net" <jhempel1@comcast.net> wrote:

    those strings are packaged strings which you said that you preferred when i could have sent you the same string cut from a reel. there is absolutely nothing wrong with those luxilon poly strings since they have always been stored in a cool and dry location without direct sunlight and the packages are completely intact.

    i've strung similar strings for many customers over the years without any problems. you can do a search of the string section of tennis warehouse message board and poly strings have an indefinite shelf life as long as they aren't exposed to the elements-especially strings that are packaged/enclosed as a set.

    i'd suggest you string the strings before you conclude that there is something inferior or substandard about them. the fact that the packaging changes over time has nothing to do with the playability of the strings.

    your comments are yours to make, but i'll rebutt them having been in the stringing business for many years and knowing when strings are good or have gone bad (typically gut which drys out or other strings exposed to prolonged heat or humidity). such is not the case with these strings.
     
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  6. v-verb

    v-verb Hall of Fame

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    Wow. I'll just say if I wanted to trade strings I wouldn't hesitate to do business with John Hempel, and I might as I'm looking for some big gauge Luxilon string.

    The OP? Not so much
     
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  7. Fearsome Forehand

    Fearsome Forehand Professional

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    John, don't worry about this. Anyone reading this thread who has a clue about string is simply going to roll their eyes and wonder what the OP is thinking. You offered to undo the trade, that was more than generous IMHO.
     
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  8. mark26s

    mark26s New User

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    These are the strings I've got. I don't know how old they are. He didn't even answer my question.

    [​IMG]

    Hey Fearsome, he has not offered to undo the trade. I offered and he refused. Read carefully and do not judge things on your opinion.

    Here is the story. One guy willingly spent $20 for shipping and packaging to send fresh strings worth of $50 for good reason that we are sharing same interest and enjoying same sport. Another guy throw away years-old strings that hasn't been sold for years and refused take them back. Who should be blamed of?
     
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  9. gavna

    gavna Hall of Fame

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    You're being ridiculous - those strings are fine. I've seen players on the pro tour show up in the stringing room with same. I also still have older packages of Wilson and Babolat and the exact same lux strings and they work fine.

    Maybe a 100 yrs from now I would be a little worried (and I really doubt that as polyester will I bet last forever).
     
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  10. Tamiya

    Tamiya Semi-Pro

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    eh... have seen a shop have those packaging for Lux for sale this yr

    alongside newer stock in the all-cardboard packet


    Unstrung poly is fine; poly's lifespan clock starts ticking only after stringing.
     
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  11. mark26s

    mark26s New User

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    Listen guys,

    John traded 5 or 10 years old Alu Pwr - he doesn't mention the age yet - with the value of $16.95 which is market price in TW. Will you buy those aged strings at $16.95 and take a chance of hurting your body? I believe you won't. I wouldn't if I knew it. Thar's why I'm saying he is a cheater and warning the good-will-minded not to take a chance as I did. Hopefully some of viewers will learn a lesson from my experience.

    I'm done with this. Not even worth of talking for more than a day. There are always pathetic talkers who can't see the point and keeps talking in every forum. Sick of them. I'm gonna get out of here.
     
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  12. Fearsome Forehand

    Fearsome Forehand Professional

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    You should realize that by posting a nonsensical thread like this, an unwarranted bad reference, you make yourself look like a petty, unreasonable man. Only a fool would do a trade with you after this.

    Those strings are fine, they might be a year old, or two years old, who cares? Plastic string does not degrade unless it has seen extremes (high heat) for a long time. The string is not going to hurt your arm any more than Lux Alu that made made yesterday. I have some of that exact same string, same packaging and I have no qualms about using it.

    John offered to return the string you sent him if you returned his string. More than most would have done. Personally, I would have just told you that you are crazy and that would have been the end of it.
     
    Last edited: Oct 19, 2013
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  13. mad dog1

    mad dog1 Hall of Fame

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    [​IMG]

    johnhempel, do you have anymore of these "old" lux strings you'd like to trade? i'll be happy to trade for those strings.
     
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  14. v-verb

    v-verb Hall of Fame

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    Me too John Hempel.

    I'd be glad to get some of those from you.

    OP, don't bother.
     
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  15. newpball

    newpball Legend

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    I think that the argument that the strings are old is nonsense. Polyester should be good for years if not decades.

    However, if someone purchases something over the internet I think that the seller should always allow a refund (excluding shipping expenses) within 30 days provided the product is not used by the buyer. If the product was opened the seller should be allowed to charge a reasonable restocking fee (5-10%). The buyer should always be responsible for the shipping expenses both ways unless the product is defect.

    If the seller does not want to take the product back even when the buyer offers to pay for the shipping expenses then I think the seller is in the wrong.
     
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  16. mad dog1

    mad dog1 Hall of Fame

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    agreed

    FYI...this wasn't a SALE or PURCHASE. this was a TRADE. and a trade between a US resident and a Canadian resident meaning the cost of shipping is higher than between 2 US residents.
     
    Last edited: Oct 19, 2013
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  17. v-verb

    v-verb Hall of Fame

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    John did offer to undo the trade if the OP paid for the return postage both ways - a reasonable request.

    Whoops I noticed the OP is a fellow Canadian - trust me guys we're not all that bad;<)

    And would I use those "old" strings? Absolutely yes.

    I just don't string poly at 60 lbs in a regular pattern frame - to me that's asking for trouble
     
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  18. v-verb

    v-verb Hall of Fame

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    Good idea.
     
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  19. DarknessEric

    DarknessEric New User

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    mark26s- THERE IS NOTHING WRONG WITH THESE LUX. WHY DID YOU LEFT A NEGATIVE REFERENCE.
     
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  20. Overdrive

    Overdrive Legend

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    Fixed it for you.
     
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  21. Faithfulfather

    Faithfulfather Rookie

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    That is classic! Well done.
     
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  22. jonestim

    jonestim Professional

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    At this point my takeaway is "Don't trade with Mark26s" and "John Hempel is a reasonable trader"
     
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  23. newpball

    newpball Legend

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    I would agree.

    I suspect what happened is that Mark26s heard something from someone sometime ago about the short playability of polyester. He seem to have misinterpreted this, polyester goes back quickly provided you play with it.

    But there is no problem leaving polyester in a bag for years. As long as you do not expose it to (UV) light and keep it dry polyester should stay good for decades.

    It's a misunderstanding that could have been resolved easily if someone was ready to listen or take a second opinion.

    Too bad, missed chance. But that happens to everybody.
     
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