Just got an XXL sized Nike polo, which is the size of an XL or Large - what to do TW?

Discussion in 'TW Questions/Comments' started by ClubHoUno, May 21, 2008.

  1. ClubHoUno

    ClubHoUno Banned

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    Hello TW Customers Service,

    I just got back from a tennis & golf vacation this evening and received and looked forward to unpacking all the tennis gear, I just bought from TW.

    Everything is perfect - the rackets look great with custom matched weight, swing weight, and all the other stuff was there.

    Except for one strange thing - I ordered 3 of these Nike polo's in XXL - the Federer Nike Men's Summer Sphere Pinstripe Polo.

    Link: http://www.tennis-warehouse.com/descpageMANIKE-NMSSCOP.html

    Blue Chill color: [​IMG]

    The weird thing is that the white and the Obsidian both are perfect in size (I'm 6' 4" and 205 lbs) - but the Chill blue (the light blue one) is more like an XL or even a Large. Usually the Federer Nike style polos are some what smaller in size, but I bought all 3 of the same model - all in size XXL, and the Blue Chill is clearly one size smaller at least. What to do - when I have two major problems:

    1. I'm from Denmark, Europe
    2. You are out of stock of XXL sizes in the Nike Men's Summer Sphere Pinstripe Polo in Blue Chill color

    What to do :confused: :???:

    I plan on purchasing two Head Microgel Prestige Pro rackets from you next week - so it would be great if we could work something out with this Nike polo......but if you can't order this polo shirt any more, then I'm out of luck :cry:

    Thanks,
    Claus from Denmark
     
    #1
  2. TW Staff

    TW Staff Administrator

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    I recommend directly contacting our international customer service department. You can e-mail them directly at twint@tennis-warehouse.com.

    Thanks,
    Tiffani, TW
     
    #2
  3. ClubHoUno

    ClubHoUno Banned

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    Thanks Tiffani, I'll do that :)
     
    #3

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