Just got my Wise

Discussion in 'Stringing Techniques / Stringing Machines' started by theace21, Mar 17, 2005.

  1. theace21

    theace21 Hall of Fame

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    After much debate and reading for the past year, I decided to try the Wise device. I ordered it Sunday night, and had it on Tuesday. I have strung 3 rackets that night and 1 on Wednesday. Very impressed so far. Gotta tell you, love the foot pedal. Makes the job seem faster.

    Thanks to everyone for the positive remarks on the Wise Tenision Head (Gaines you should get a commision!) For the record, I put it on an ektleon machine - I was debating on getting a new machine for the last couple of years.

    Going to string up some gut this weekend and try the pre-stretch feature. I know I have only just begun to test it out, but I am very impressed with the unit....
     
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  2. Gaines Hillix

    Gaines Hillix Hall of Fame

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    I wish I got a commission! :) Seriously, just a happy Wise customer. It's a no-brainer upgrade for anyone who has a good quality crank machine and wants to upgrade to electronic tensioning with a much smaller investment than buying a new electronic machine.
     
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  3. Mike Cottrill

    Mike Cottrill Hall of Fame

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    Gaines, theace21,

    Does the Wise fit snug on the mount or does it tilt some? I watched the video and I could not tell if it tilted some. Compared to other electric machines, is it quieter?

    Thanks.
     
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  4. Gaines Hillix

    Gaines Hillix Hall of Fame

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    Mike, I think it depends on the height of the tension head arm it is mounted on. It fits snug on my Alpha machine. If the inside dimension of the mounting bracket on the head is taller than the arm is high it could pivot on the hold down bolt and tilt one way or the other. To counteract this you could fashion a spacer out of thin wood or metal and slip it between the mounting bracket and tension head arm once you have it on the arm, but before you lock it down. The Wise head is louder than some other machines, but I've never found it objectionable.
     
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  5. Cruzer

    Cruzer Professional

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    Sounds like you were more fortunate than I was. I ordered a Wise tension head March 9, received it March 16. I installed it the same day and turned it on and it appeared functional. Today I go to string my first racquet with it and it is dead. No power, nothing. Now I will get a chance to see how quickly they fix this problem. What is most disappointing is this literally a brand new unit.
     
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  6. theace21

    theace21 Hall of Fame

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    Hey Cruzer,

    I wish you luck, and I hope they quickly repair or replace the unit...Keep us posted on the customer service on the Wise Tension Head...
     
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  7. Gaines Hillix

    Gaines Hillix Hall of Fame

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    There's a red LED inside the power supply which can be seen through the top of the cover. When you plug the unit into the outlet, does it light up? If not, it sounds like the power supply is toast. Did you have a recent storm or power outage in your area, by chance? I unplug the power supply from the power outlet when my machine is not in use.
     
    #7
  8. Cruzer

    Cruzer Professional

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    There is no red LED visible inside the AC adapter when power is supplied so maybe this is the problem. The unit was unplugged between the time I went to use it for the first time and when i turned it on just to ensure it appeared to be functional. It is very irritating paying $500.00 for something that does not work the first time it is used.
     
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  9. Gaines Hillix

    Gaines Hillix Hall of Fame

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    Contact Herb. I am sure he'll be able to walk you through trouble shooting the unit and will take care of any problems.
     
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