Just purchased a couple sets of string

Discussion in 'TW Questions/Comments' started by MikeHitsHard93, Apr 23, 2013.

  1. MikeHitsHard93

    MikeHitsHard93 Hall of Fame

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    Hi TW! First off I must say that your services are quite awesome and I hope that you continue to be in business for many years to come!

    I just recently purchased a few things from you, including a couple sets of string. I have realized that I really don't want this string anymore and it was a bit of a wasted purchase. I have found a string that does everything great for me already. Is there a problem with sending string back? Of course, the package is not opened or compromised. If this is ok, I will be sending them back along with a used racket that I recently purchased from you guys as well.

    Thanks!
     
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  2. TW Staff

    TW Staff Administrator

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    MikeHitsHard93,

    If the string was purchased less than 365 days ago and is in brand new condition, you are more than welcome to return it. Just make sure to include the order number from which it is being returned and your contact information and you should be good to go.

    Hope this is helpful.

    Aaron
    TW Customer Service
     
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  3. MikeHitsHard93

    MikeHitsHard93 Hall of Fame

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    Thanks so much Aaron! Just so you know, after I return these items I will be buying a different kind of string as well as another racket :) excellent customer service!
     
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