Laserfibre Quantum

Discussion in 'Stringing Techniques / Stringing Machines' started by ian5, Apr 21, 2008.

  1. ian5

    ian5 New User

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    Hi, Does anyone have a Laserfibre Quantum stringer yet? I have ordered one and still have not seen any pictures of it. Can anyone review it?

    Thanks
     
    #1
  2. Zhou

    Zhou Hall of Fame

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    How have you ordered one? The line has yet to be released.
     
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  3. almerickso

    almerickso Rookie

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    you can order it.
    they have shipped a few already but stocks are low and come in internmittently
     
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  4. Zhou

    Zhou Hall of Fame

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    Wow, they really need to update their website. It still says coming this fall 2007...
     
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  5. iplaybetter

    iplaybetter Hall of Fame

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    behind you, but i have to be somewhere else by the
    it will be fall of 08, its still not dunlop, summer 06
     
    #5
  6. AmericanTemplar

    AmericanTemplar Professional

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    I think that someone is pulling your chain. I'm on the "waiting list" too, & they've written me a "receipt" stating that I'm on the "waiting list" for a "machine." I think that it's been about two months since they told me that they would be sending me a "picture" of the "machine" in about a "week." My "machine" should have left their "warehouse" on the 15th of this month.

    Anyway, I'll be getting an Apex II if things go as planned.
     
    #6
  7. almerickso

    almerickso Rookie

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    wow i ddnt know that. their email reply to me said they have.

    oh well. their machines are pretty interestingly designed... such a waste that they have such poor management :(
     
    Last edited: Apr 21, 2008
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  8. AmericanTemplar

    AmericanTemplar Professional

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    I guess that it's possible that they have them, but they haven't responded to any of my e-mails and they never sent me the photos that they promised to me.
     
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  9. radigan

    radigan Rookie

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    Call them. I did and now their phone is disconnected. It is not looking good. Laserfibre has hit the iceberg and may be going down... Sad to see them in trouble.
    I am actively looking for another stringing machine. I called Alpha and left a message.
     
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  10. radigan

    radigan Rookie

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    Can you post the email they sent and when? I am curious to read it.

    Thanks
     
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  11. AmericanTemplar

    AmericanTemplar Professional

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    It would be interesting to find out what really happened. I mean there's got to be more to the story than someone just being a little flaky.
     
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  12. almerickso

    almerickso Rookie

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    To: Almerick Tantuco SO
    Subject: RE: Stringing Machine - Intl Buyers

    Thank you for your inquiry.

    Please note that the MS200 ECO model has been discontinued and is being replaced by the all new updated LaserFibre Smart Stringer. Approximate availability is mid-June 2008. Price: approximately $229

    While the MS200 TT series is still available, those too have been completely redesigned and updated in our New Quantum Series machines.

    Each Quantum Series stringing machine provides our unique Smart Weight Tensioning System in delivering single pull / any angle accuracy and true constant pull operation now with Automatic Tension Control. The new Smart Weight tensioner of the new Quantum is infinitely easier and faster to operate than the older MS200 style. Plus, the new Smart Weight system is virtually maintenance free as compared to the older system.

    Other improved and updated features for the new Quantum Series include:

    1. Our new AirFrame, 6-point suspension mounting system that is proven to offer more support and protection for all racquets and without the need for many specialized support adaptors for new release racquet designs that the older MS200 system requires.
    2. Our PosiTrac double action clamping system. This is a vast improvement over the older MS200 style. The new system is now virtually drawback free for reduced tension loss and moves around the turntable as smooth as silk. Plus, the new PosiTrac system can reach every string on every racquet whereas the older style from the MS200 had many limitations with most of the new release racquet designs.
    3. Recalibrated tensioning lever for easier and faster operation.
    4. Built in tool tray.
    5. Updated commercial build quality all steel frame.
    6. Plus more.

    Best of all, the new Quantums are being built here in the US. Therefore, on average, they tend to be about $150 - $200 LESS expensive than the older MS200 series machines.

    Please see the attached price list and warranty information.

    LaserFibre stringing machines are available only through LaserFibre direct. Please feel free to call toll free at 1.888.895.2350 for more information.

    Next availability on the Quantum Series stringing machines is mid-late March, 2008

    Feel free to let us know if you have any other questions.

    Best regards,

    Ted Benjamin
    LaserFibre
     
    #12
  13. almerickso

    almerickso Rookie

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    To: Almerick Tantuco SO
    Subject: RE: Stringing Machine - Intl Buyers

    Thanks again for the inquiry. Because of the newness of the Quantums and the high demand here in North America, we have not yet made them available to international distributors.

    We have shipped several already to Australia and Europe direct from LaserFibre and oddly, 1 to the Kingdom of Bhutan.

    For the time being, they can only be purchased direct from LaserFibre and shipped directly.

    We will have our European and Australian distributors stocked up by July. We do not have any Asian distributors in the pipeline at this time.

    Please feel free to let us know if you have any other questions.

    Best regards.

    Kathleen
    LaserFibre
     
    #13
  14. AmericanTemplar

    AmericanTemplar Professional

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    Mysterious that all of those have been shipped, yet there isn't a single photo on the World Wide Web.
     
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  15. YULitle

    YULitle Hall of Fame

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    There web site is being re-done, is what they told me. Sometimes that a whole other thing. :D
     
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  16. 1012007

    1012007 Hall of Fame

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    Will they sell to String way in Holland?
     
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  17. Nuke

    Nuke Hall of Fame

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    Then mine is on it's way!
     
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  18. 1012007

    1012007 Hall of Fame

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    LOL send some pics when it arrives

    How much did you pay is total and what machine?
     
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  19. Nuke

    Nuke Hall of Fame

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    Just kidding -- I'm not really in the Kingdom.
     
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  20. radigan

    radigan Rookie

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    Their phone number is back in operation. I also learned something new. If you dial 1-800 instead of 1-888 for their phone number you get an interesting message!!!
     
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  21. KingO

    KingO New User

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    Got an e-mail today with picture of Quantum stringing machine. I tried to post it here but I don't have any internet photosharing account. Anyway, it looks like the Alpha Pioneer DC plus with a String*way type tensioning system but with a linear gripper. If anybody is interested, PM me and I can forward the e-mail to you and you could probably post the picture here.
     
    #21
  22. AmericanTemplar

    AmericanTemplar Professional

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    Last edited: May 7, 2008
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  23. KingO

    KingO New User

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    E-mail on it's way. This is for a TT-Premium? configuration by the way.
     
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  24. AmericanTemplar

    AmericanTemplar Professional

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    Thanks KingO!

    Here it is:

    [​IMG]

    So what is the expert verdict judging by its appearance?
     
    #24
  25. Zhou

    Zhou Hall of Fame

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    NVM, thanks for posting pictures American.

    That thing looks like a piece of crap.
     
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  26. serve/and/volley

    serve/and/volley Rookie

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    Loserfibre! Hahahahahahahahaha!

    Just get a S-t-r-i-n-g-w-a-y from Alpha Sports. (For some reason, TW censors this company). As for me, I'm saving up for a Prince/Ektelon Neos 1000.
     
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  27. Zhou

    Zhou Hall of Fame

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    I am getting an Apex II from Alpha...
     
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  28. flash9

    flash9 Semi-Pro

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    What are they asking for this?

    I feel sorry for anyone who waited for this. :evil:
    If they are asking more then $450, then I do not see them selling many units. It looks like the Alpha Pioneer DC Plus which sells for $400. I might see someone willing to play an extra $50 for their fancy drop weight but no more then about $50.
    Just my opinion! :roll:
     
    Last edited: May 8, 2008
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  29. Mansewerz

    Mansewerz Legend

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    How much is this thing anyways?
     
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  30. JediMindTrick

    JediMindTrick Professional

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    Hideous colors!
     
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  31. TenniseaWilliams

    TenniseaWilliams Professional

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    Small business appeals to me.

    A big company would have hired some PR team to make up a more palatable story, and given all sorts of warm and fuzzy website adjustments, and in the end you would pay for it in quality and/or up-front cost.

    Small businesses still have some pride, they will sell no stringing machines until the machines are ready.

    I kinda liked the inside mount idea. I still REALLY want this machine, tawdry or not. Whoops, I mean, this machine sucks, you guys should all get off the waiting list...
     
    #31
  32. AmericanTemplar

    AmericanTemplar Professional

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    Customer service is usually the major selling point that small businesses have over big corporations. When I sell stuff on "the big auction site," I always make sure to communicate frequently with the buyer, because it puts them at ease. Even if the Quantum had turned out to be better than we had expected, I still would be weary of doing business with such a flaky company. If, on the other hand, they had been better about updating us on the status of the machines & really made me want to do business with them, I might have been willing to overlook the fact that their machines look as though they're made by Tonka.
     
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  33. !Tym

    !Tym Hall of Fame

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    Sorry to say, but nothing looks revolutionary except perhaps the tensioner. The clamps and mounting look pretty standard issue stuff. The 6-pt. mounting is also NOT the air suspension style with single knob adjustment as seemingly promised. The clamps look just like any other spring-loaded clamp. 100% drawback-free as stated? Umm, I suppose it could be possible, but the only machines that are truly drawback free are in the multiples of thousands of dollars in cost; I'm skeptical at this point.

    All this said, I'm sure both the clamps and the mounting system are just fine. The real make it or break it feature for this machine will be its dropweight tensioner. Laserfibre has promised to take (some would say steal) the ********* design one step further by making it even more convenient and easy to use.

    Also, I think you have to factor in the price Laserfibre is selling these at. In one word, simply AWESOME.

    If their unique spin on the basic tried and true dropweight design is everything they say it's going to be, then they DO have a winner on their hand in my opinion. The real quantum leap forward though will be in the bacon cheddar cheese for the buck.

    I think the problem right now is primarily with the way Laserfibre chose to market the machine. They sold it off as being all new and revolutionary from the ground up, yet when we finally see it, it seems like the only revolution seems to be in the tensioning mechanism. I mean the clamps and mounting look about as generic, standard fare, as you can get.

    Regarding the colors? They do stink. BUT, I'm probably going to be one of the few who says he doesn't mind colors so much, BUT if you're going to implement colors, make it UNIFORM.

    The charcoal gray dropweight looks like an aftermarket part that sticks out like a soar thumb next to all the boldness of red. It's like would you take your red suv and put a single gray fender flare on the left side with all the rest red? That's what it looks like to me.
     
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  34. YULitle

    YULitle Hall of Fame

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    charcoal gray dropweight? where are you seeing that one. Did I miss it?
     
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  35. TenniseaWilliams

    TenniseaWilliams Professional

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    Small businesses also have to decide whether or not to spend time/energy/money finishing the new product line, or supporting other, more profitable lines, (like strings) or handling customers that you can actually help, or spending effort in a million other more pleasurable tasks rather than update a website, or fabricate estimated delivery dates to irritated people.

    And, at any moment, with enough resources, the obvious production/design problems could give way and they could finally give a real answer, with hard data and a nice machine that works great.

    It isn't easy being a small producer, consumers can be harder on you than any boss would be.
     
    #35
  36. AmericanTemplar

    AmericanTemplar Professional

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    One bulk e-mail every time the machines weren't ready by a self-imposed deadline can't be too time consuming. I guess you and I just have different standards when it comes to determining where we spend our money. For the record I'm a big fan of the Laserfibre Tourfit grips & I always recommend them to anyone who is looking for leather-like bevel feel without the extra weight and harshness of leather--so I'm an existing customer--the kind worth pleasing.

    Anyway, I'm glad that you are excited about your machine and I hope that it ends up being well worth the wait. I, on the other hand, have greater peace of mind having seen the Quantum before ordering my Apex II. Perfect timing!
     
    #36
  37. KingO

    KingO New User

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    Actually... Tim from LF, in his e-mail to me said "In this image, the high gloss metallic black finish on the tension jaw housing looks a little funky, probably the lighting".
     
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  38. YULitle

    YULitle Hall of Fame

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    Here's what strikes me as odd with this one. The Diablo at the front is at the end of a lever. It starts at eye level with the grommets (or at least looks like it does) and then, when tension is applied, it is raised above the level of the grommets. Here's a visual.
    [​IMG]

    What's with that?
     
    #38
  39. Mansewerz

    Mansewerz Legend

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    What does LF mean by true constant pull? They say regular dropweights aren't true constant pull. WTH is it then?
     
    #39
  40. radigan

    radigan Rookie

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    I am not sure of this YUlitle, but here it goes. The height of the string, as the tension lever drops may not change heights if it is on a eccentric orbit. I think that is how they get the constant pull technology. Much like a compund bow reacts upon drawing it. The different angles the weight is and thus different dynamic pull on the string could be offset by the distance from the pivot point on the cam. That is my theory on its operation. Let the discussion fly. Maybe there some more accomplished engineers that could improve upon my theory.

    As for me, I am still on the waiting list. What is so wrong with the color? Is it that much different from Gamma? Look at the colors of some of the rackets we are using and the main complaint is about the aesthetics?

    I agree with American Templar on the business side of it though. I do not nor will I ever why they did not communicate with the people on the list. I have talked to Tim at Laserfibre a few times and he did impress me with his knowledge on the technical side. Hopefully I will be getting my machine soon and post a review. YULitle, it is not too long a drive from OK to Wichita if you want to try it out...
     
    #40
  41. kmartin

    kmartin New User

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    I think they mean it isn't constant pull at the correct tension until you get the dropweight close to level, whereas theirs is apparently at any angle. Has anybody tested that claim with a tension gauge?

    I've been looking at the Strinqway ML 100 for that reason. If it works well, that would give you nearly the speed of a crank, with the advantages of a dropweight (constant pull, no springs to break). It's kind of pricey though.

    For the money, I'd all over the SP Hip Hop if it didn't have the conelock clamps. Does anyone know if there is any alternative to those clamps?
     
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  42. YULitle

    YULitle Hall of Fame

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    radigan: Yeah, my synopsis is based on a lot of assumptions solely garnered from the picture provided above. I would imagine there would be a lot wrong with it (my synopsis.) I may take you up on that offer. Wichita is one of two airport location that are close to where I am at and I may be through there soon. :D
     
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  43. !Tym

    !Tym Hall of Fame

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    Did Laserfibre explain their mounting system to you or clamps? In their literature they basically make the mounting system and clamps out to be something practically revolutionary and these huge giant leaps forward, and yet judging by the picture, the clamps and mounting just like your typical generic 6-pt. mounting, spring-loaded clamp, design. In other words, nothing revolutionary at all.

    What bugs me is that Laserfibre for years would spoud off the company line about oh, drawback's no problem at all, it affects the final string job not at all, and oh, six point mounting is no good for the frame, oh, the inside-mounting is the light, and blah, blah, blah...and now suddenly they decide to go on their own and now it's hey six point mounting's the bestest, most safest, blah, blah, blah and drawback is a really big deal because you lose all this tension and blah, blah, blah.

    It's irriating because when Laserfibre first came up, their whole reputation was built on how these guys aren't your typical company, oh no, these guys are your friends and will tell it to you straight and they're not just trying to sell a machine and they'll talk with you for hours and even guide you through your first string job over the phone and so on and so forth.

    To me, their credibility isn't quite what it once was. They do a complete 180 in their spiel overnight, and for a few years now have acted irresponsibly and beyond unprofessional with their we'll answer you with our world famous customer service WHEN it's "convenient", if you know what I mean...in other words, they've taken no responsibility for their consistent irresponsibility the past few years. It's kind of a if we pretend not to be in to answer the phone or e-mails, maybe it'll just die and they'll go away approach and it's wrong and dissapointing.

    Newtch Tennis/Alpha on the other hand may not give QUITE the level of support of Laserfibre, they won't jump through quite as many hoops for you, they won't bend corners for you, BUT at least you know they're open for business and you can count on them being there day in and day out and they'll provide you with a professional level (actually well above average) of customer service, no more, no less, rain, sleat, or oops...things didn't go quite as we planned again, so we'll just stop returning calls again and pretend we ever said anything in the first place.
     
    #43
  44. radigan

    radigan Rookie

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    After all the renewed discussion about Laserfibre, I called today and talked to Ted at the business. He said he would ship the unit Tuesday. It probably would not arrive in Kansas till the following Monday more than likely. Again, he was very pleasant on the phone. I will update when I get my tracking number though. He said they had around 30 machines in but all were spoken for, one by me!
     
    #44
  45. AmericanTemplar

    AmericanTemplar Professional

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    Good for you! I hope that you will give a review and some better pictures once you get your machine?
     
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  46. !Tym

    !Tym Hall of Fame

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    I don't doubt you, I just have found their customer service and track record the past few years to be very spotty at best. They've been turning it on or off like a faucet with little to no accountability.

    I'm sure the Quantum will be great, and I'd definitely consider buying one but that who knows how long the weight will be for their next batch and the difference between the date they report and the actual date.
     
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  47. Mansewerz

    Mansewerz Legend

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    Any answers to this?
     
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  48. LttlElvis

    LttlElvis Professional

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    I believe this was answered earlier. LF tensioning mechanism is supposed to be a true tension no matter what the level of the weight bar is.

    A typical drop weight bar has to be within a certain degree to get your reference tension. If the level drops past a certain level, then your reference tension is slightly off.
     
    #48
  49. Mansewerz

    Mansewerz Legend

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    My bad, i'm just not paying attention!
     
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  50. FrenchOpen

    FrenchOpen Guest

    ...............................
     
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