Lost Package ?? darn UPS

Discussion in 'TW Questions/Comments' started by kpham123, Feb 4, 2012.

  1. kpham123

    kpham123 Guest

    Hi,

    I had an order placed last week that was scheduled to be delivered on Thursday, but it looks like UPS lost the package. The delivery status says it's been delivered to my address, but I was home the entire day and no one ever rang or knocked the door. My computer is very close to my door, and I am sure that no UPS truck nor deliveryman came by at 6pm.

    According to UPS the sender must initiate the lost claims process? Could someone from Tennis Warehouse do this for me?





    Thanks, Kevin
     
    Last edited by a moderator: Feb 5, 2012
    #1
  2. diredesire

    diredesire Super Moderator

    Joined:
    Mar 16, 2004
    Messages:
    6,723
    Some drivers are kind of shady like that (in any carrier). Other drivers will hide your package if your area is secure enough rather than knocking. I'd do a quick look around the area (next to bushes and stuff like that).
     
    #2
  3. Yourtenniscoach

    Yourtenniscoach Banned

    Joined:
    Sep 22, 2011
    Messages:
    324
    UPS never knocks on the door or rings the bell if a sig isn't required. I hate that they don't at least knock or ring the bell and then walk away!

    BTW, what happens if this happens? Do they pay for reimbursement?
     
    #3
  4. kpham123

    kpham123 Guest

    Actually guys the package has arrived just now! It really defeats the purpose of tracking numbers if they mark statuses at a whim.
     
    #4
  5. diredesire

    diredesire Super Moderator

    Joined:
    Mar 16, 2004
    Messages:
    6,723
    At least they didn't chuck it over a fence like this guy:
    http://www.youtube.com/watch?v=C5uIH0VTg_o
    ;)
     
    #5
  6. PhotoBlue

    PhotoBlue Professional

    Joined:
    Aug 14, 2011
    Messages:
    1,391
    Location:
    The tennis court
    #6

Share This Page