Okay, after about a month or more of researching stringers, listening to all the comments about good 2-pt mount stringers for under $200 vs. the suggestion of spending $100-200 more for a better one with 6-pt mount and fixed clamps, it seems to me that, for the money, Mutual Power models and Eagnas models seem to be the best deal. Now, that said, Eagnas is priced slightly lower than MP, gives you a full set of tools and a reel of string to get you started. That would normally win me over, but I've heard too many horror stories about customer service w/Eagnas. Eagnas seems to have a model that looks just like any model from any other competitor (Klippermate, Silent Partner, Gamma, Alpha, Mutual Power, etc) and that doesn't really bother me. If the machine is built solid, I really don't care who's name is on it. The problem for me is "what if the machine isn't built solid?" So my question is this... For those of you who have used Eagnas machines (exclusively or used others); did you find the customer service risk to be worth the reward of a comparably featured machine at a lower price than competitors? If push comes to shove, I'd rather pay $80+ more for peace of mind. Thanks.