Payment error

Discussion in 'Talk Tennis Europe - English' started by hydRa, Apr 26, 2010.

  1. hydRa

    hydRa New User

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    Hi guys,
    I wanna order Nike Lunarlite Vapor Tour shoes from you and pay for it with my credit card (maestro). But everytime I try to click on the link (Credit Mutuel picture) I get this error:

    "The signature of the information sent by your merchant is not valid. The required security level has not been achieved.
    Our server is not able to process the payment request related to your order."

    Am I doing something wrong ?
     
    #1
  2. ICanBeSerious

    ICanBeSerious Rookie

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    I got this error message too...
     
    #2
  3. TWE Staff

    TWE Staff Administrator

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    We will check this asap.
    Would it be possible to use paypal in the meantime?

    Stefan / TWE
     
    Last edited: Apr 26, 2010
    #3
  4. ICanBeSerious

    ICanBeSerious Rookie

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    Currently i dont want to make a buy, so i cannot check if paypal works.

    Stephan do you still want a screen-shot if that helps you?
     
    #4
  5. hydRa

    hydRa New User

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    Thanks Stefan.
    As regards the paypal, I don't have paypal account yet and I didn't want to wait for their verification key which would I get in 7 days or so... but if there will be some major problem with CIC I will not have any other chance.
     
    #5
  6. TWE Staff

    TWE Staff Administrator

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    Sure. That would be a big help for us.

    Stefan / TWE
     
    #6
  7. ICanBeSerious

    ICanBeSerious Rookie

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    I just sent you an email.
     
    #7
  8. TWE Staff

    TWE Staff Administrator

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    @ICanBeSerious
    Just wanted to check if your problem is solved by now?

    Thanks,

    Stefan / TWE
     
    #8
  9. ICanBeSerious

    ICanBeSerious Rookie

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    Yes Stefan, seems the problem is solved.
    I reached the screen that asks for card details.

    I didnt go any further since i dont want to buy something at the moment, but the previous error page has gone for life!

    thanks!

    Just a question: if i choose visa card payment method, will i be asked later for personal details just like the US/TW ?(i.e copy from the card, copy from id-driving licence etc).
     
    #9

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