Discussion in 'Shoes and Apparel' started by kimguroo, Jul 27, 2010.
I completely agree some people on here have a tiny hole with a ton of tread and still send it in
So I sent my 4.3's back with the cracked heel, not to TT but to another company I bought them from and I got an exchange so I decided to get these
why did you send the pothers back what is a cracked heel
I had no support in my left foot, the air had all evaporated from the heel support and was deemed a manufactures fault.
Wilson IKON, toe area, is this cover by warrantly? [/IMG][/IMG]
That will do
Thanks for the reply^^ Never return a pair before, I know that wilson warrantly cover the outsole, not sure about this part. Here are better pictures [/IMG][/IMG]
i think wilson should take it. that technically is part of a sole. you could try calling them first to confirm it.
If they do accept it they would probably wonder how the hell someone does that. That's extreme toe dragging.
Is this ready for Adidas replacement guarantee?
Lol it should be, or otherwise I'd yell at them!
Ok just making sure before I send it in. Thanks.
Hey guys- I'm gonna send in my barricades probably next weekend. Just have a question. My left shoe is almost exposed all the way to where you can see the insole, but my right shoe the tread is just starting to go bald. Will adidas except this? Thanks
Dunno, but I send my Nike CB 4.3 back the moment my thread starts to go bald (on my right foot only) and me to slip! I just don't want to risk an injury at 6'2" and 220 LBs. So far TW always accepted them.
Yes they will, definitely.
Ok thank you.
I like your replacements. i wanted those but couldnt find that color anymore on nike.com.
(clicked too early) ....so went with the new Air Max Cage not sure theyre a durable as the Ballistic 4.3 but we shall see.
How do i "make sure" my shoes will be replaced by adidas before I send them in?
there isnt really anything u can do to "make sure"... as long as its clear that the outsole has worn out and the spongey midsole is exposed, you should be fine.
I'm saying that you cant be 100% sure because they do check to see if you used a means other than tennis to wear them out (I know ppl who tried to use sand paper to wear it out)
so yeah, as long as u wore them out honestly to the point where the midsole is exposed, they'll send you a replacement
Here's my CB 3.3's I got during the black friday sale. Played with them about 3 months. The right shoe is mm's from getting a hole in them, the laces snapped so I couldn't play with these even more.
That is really odd...I am a toe/side dragger but the rest of your sole tread looks brand new!? Regardless since it has worn through the rubber you should be fine. Unless company feels its been mechanically tampered with....which it doesn't appear to be.
I just got a response from Nike that my Nike Air Court Ballistec 4.3 were accepted under warranty and my voucher is on its way. I forgot to take a picture to post but even I admit they were just barely over the borderline. My 6 months were up though so I sent them in. I had worn thru in 3 spots... outside edge on one shoe and back of heel on both.
I didn't play as much over the winter so it came down to the wire. Usually I wear tennis shoes out easily in 6 mths. Have exchanged Adidas, Babolats and New Balance with no issues. I had slipped a couple of times lately so the overall sole was well worn...basically smooth...but still rubber...I had had only barely worn completely thru in a few spots.
For nike voucher, do you get amount of money you paid? or the original price.
Full MSRP, $130 for CB's.
Wow, you really ran those into the ground. I have the same pair that aren't nearly as bad as those, and I'm about to send them back.
I could be wrong, but I don't think you need to wear them down until they are completely falling apart or are unwearable. Just until there is a hole going through on either shoe. I sent back a pair of Head shoes last fall, and all they had was a hole in the left toe (apparently I drag my left foot more than my right), but the right shoe was fine. They sent me a brand new pair no questions asked.
I enjoy destroying 6 month durability shoes on the tennis courts with a lot of sliding :twisted:
Unfortunately I have to send these in while I still have plenty of time to wear them out more, I wanted to keep going until I had holes in both of them. You should see my Barricade 7's that I wore out last season, it's a work of art.
Posting them would make everyone's day
Ah, I see. It's more about the journey than the destination...
I'll post a photo of mine when I get a chance. Again, not nearly as bad as yours, but enough to get a new pair of 4.3s, which is all I really care about.
I just realized that I didn't fully fill out the warranty card, left the amount of hours played with blank...
Does anyone know if Nike might reject my claim?
You should have sent them directly to TW as they replace the shoes (all except Adidas) in house.
i've always sent my nike shoes to the Nike RLC, TW shouldn't take them. They only accept Asics shoes.
This is from TW site
Send your shoes including name, address, phone number, email address, and date purchased, an original invoice (which we can fax or mail to you if needed) along with an $13.25 check made payable to Adidas. Email firstname.lastname@example.org for additional information or questions.
Send Adidas shoes to:
Adidas 6 month guarantee
495 Cedar Crest Road
Spartanburg, SC 29301
Send Asics shoes to:
Tennis Warehouse/Shoe Return
181 Suburban Rd.
San Luis Obispo, CA, 93401
Please send your warranted Babolat shoes back to:
Attn: Warranty Department
1775 Cherry St
Louisville, CO, 80027
Send the shoes back along with your original proof of purchase and a check for $9.95 for the cost of shipping back to you. You can make checks payable to Babolat.
Send Fila shoes to:
Tennis Warehouse/Shoe Return
181 Suburban Rd.
San Luis Obispo, CA, 93401
Call 1-800-283-6647 and select option #1. Request a return authorization (R/A) number. Ship shoes including name, address, phone number and date purchased along with an original invoice (which we can fax or mail to you if needed).
Send Prince shoes to:
One Advantage Ct.
Bordentown, NJ. 08505
Please write your R/A number on the outside of the box.
Please call Reebok at 1-877-872-9827 for more information
For an explanation of the guidelines for returning Nike shoes, contact Nike Consumer Affairs at 1-800-344-6453. They will give you a claim number which you will need when sending in your shoes to:
Attn: name of shoe
26755 SW 95th Ave.
Wilsonville, Oregon 97070
Send your shoes including name, address, phone number and date purchased along with an original invoice (which we can fax or mail to you if needed).
Send Wilson shoes to:
Wilson Sporting Goods Co.
Attn: Guarantee Returns
2440 Couchville Pike
Nashville, TN 37217-5724
New Balance Procedure:
Please call (800) 622-1218 to receive Return Authorization
Send your shoes with original proof of purchase to:
New Balance Returns, Outsole Guarantee
145 Newton St.
Brighton, MA 02135[/SIZE]
Only fila and asic are replace by TW.
it says that, but they take back nikes. I've gotten a few pairs replaced by tw. it's better to go to nike in most cases though, as they credit you for msrp where tw only gives you exact same shoe or credit for the price you paid.
sending these in today! hopefully can get the black/yellow murray barricades as replacement!
ask them. Anyway they will send whatever shoes they have in your shoe size.
They might have the color which you want ^_^
Just hate that barricade does not offer good toe area protection:twisted:
I want shoes which has CB 1.3,2.3 toe area protection and heel area protection of barricade.
look worn out to me
Those should make it
Just an update on my voucher dilemma where I didn't completely fill out my warranty card, it's processed and I'm getting it in a few days.
Yep, I got bought them on sale at TW and got full $130 to spend at Nike.
*I sent the originals back to Nike, not TW, per warranty card that came in the box. I included the TW receipt. Interestingly Nike asks for # of hours played in the shoes. I had to take a pretty wild guess at that one.
Anybody that could answer this question: is the air max cracking in the heel covered even if it is outside of the 6-month outsole guarantee period? Is that considered a manufacturer defect throughout the life of the shoe? Also, if the eyelets rip on the lacing system is that considered a manufacturer defect? Just curious.
No to both, if they happen outside the first few weeks of use.
That may be true for England but is wrong for the US.
Both of those failures will qualify for an exchange within 12 months so long as the rest of the shoe isn't trashed.
Do you know this from experience or from other people's experiences?
It's very controversial issue.
1. Why do we have air max cracking in heel?
Because air max can't take anymore of direct impact.
Usually air max starts to crack when heel area outsole gets thin.
2. Technically, you can claim as a manufacture defect but honestly, air max cracked because the shoes is almost worn out.
I used 4.3 but every 4.3 air max system cracked then I stop buying 4.3 and wait for next version. I have plenty of shoes so I will wait for next version though ^_^. BTW 4.3s unusually start to develop air max cracking. As soon as I see the midsole in heel are, air max system already loose air and does not have any support.
I thought about the claim the shoes as manufacture defect but I felt it's more ethical matter and feel bad to clam almost worn out shoes so I did not claim 4.3 (it was warranty replacements).
Honestly no one can answer your question. I think It's your choice whether you want to claim worn out shoes as manufacture defect.
How do you know when the heel cracks
I had the cb3.3, and the air max cushion blew out after the first month. Called Nike and they gave me a voucher.
Nike's customer service has impressed me, but I didn't like the 3.3s enough for me to try the 4.3.
I usually wear 10-12 weeks for 4.3 and 3.3. Never had this problem with 3.3 but around 7 weeks I can see some line then about 8-9 weeks finally It cracked.
strange, because my 3.3's had heel cracking issues but so far, none with the 4.3's LOL I was trying to find pictures I took of the 3.3 cracked heel when I sent a complaint to nike but cant find htme =\
Did you call as well as send the shoes in with a claim number or just have to call?
I think Every claim should be same as warranty claim.
BTW. Did you use a voucher when you buy your current 4.3?
and Post picture of your air max. I want to see how much outsole was worn out.
Separate names with a comma.