post your shoes before the shoe warranty claim

Discussion in 'Shoes and Apparel' started by kimguroo, Jul 27, 2010.

  1. Lukhas

    Lukhas Legend

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    Since what I kill in my shoes are first the vibration absorption and then the outer heel, and given what I see in this thread, I'm wondering if I should take a pair of CB4.3s. Well, Never put an hole in any shoe I had, and even if I used the outer heel of my AMC first, my knees were crying for a change first. At $70 the pair, even without warranty, it's be a shame not to take a pair though.

    Is the sole on the outer heel thinner on the CB or on the AMC? Can't tell.

    EDIT: Went to a shop today. And the sole on the outer heel of the CBs is indeed thinner than the AMC. Too bad, were on sale.
     
    Last edited: Jul 29, 2013
  2. greg_in_atl

    greg_in_atl New User

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    I just sent in my Babolat Propulse 4 for the warranty claim. I purchased them mid Feb, so I got about 5 months out of them.

    [​IMG]

    I usually wear through the outer heels and the toe area at about the same time, but for whatever reason, I totally burned through the left heel this time around.

    Update: I received my replacement pair yesterday, 8/15 - same size, color.
     
    Last edited: Aug 16, 2013
  3. dduazo

    dduazo New User

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    I have an interesting question.

    I have a pair of 4.3s, and the six month mark is on August 4th. The foam isn't showing yet, and is still ways to go.

    However, today during practice, one of my eyelets snapped. I didn't notice it for a while, but I felt like my shoes were loose, but I didn't bother to fix it cause I knew it was still tied.

    Will this be covered under warranty? Can I send this back to Nike even if the soles aren't worn out yet? It's unwearable, because no matter how tight I tied and tugged my laces, the fit is still loose. Should I call Customer Service?

    http://i.imgur.com/PeT2cAK.jpg

    http://i.imgur.com/TwIMr0X.jpg

    http://i.imgur.com/X1lqLDI.jpg

    http://i.imgur.com/WxIfQjO.jpg
     
  4. Lukhas

    Lukhas Legend

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    Nah, the guarantee covers the outsole. But you can maybe saw them back. Common problem on the 4.3. Next time, take a pair of Air Max Cages if you want to saty with Nike of course. They're a bit less durable, which means you'll maybe grind through them just in time.
     
  5. The Meat

    The Meat Hall of Fame

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    What Lukhas said.

    You can do what I do and that is sewing it back on. I would suggest polyester thread because it's tougher.
     
  6. swfh

    swfh Rookie

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    Do these count? I think I will get it on the heel. I have to send it in this week. Thanks in advance


    [​IMG]

    [​IMG]

    [​IMG]

    [​IMG]
     
  7. The Meat

    The Meat Hall of Fame

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    ^ You still have a really long time to go, you need to reach the foam material before you can send it in.
     
  8. swfh

    swfh Rookie

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    i was under the impression that the foam was reached in the heel, no?
     
  9. The Meat

    The Meat Hall of Fame

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    No, it needs to breach through the outsole, you just merely scuffed it on the side. From what I see in the picture, the outsole barely has any damage on it.

    Worst comes to worse and you can't wear it down before 3 weeks until the warranty coverage expires, take it outside and sand it on the pavement until you get to the foam.
     
  10. ae11

    ae11 Rookie

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    courtballistec 4.3

    are these ready to be sent back?

    [​IMG]
     
  11. Francis27

    Francis27 Semi-Pro

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    No, i say they still have a good 1-3 months.
     
  12. ae11

    ae11 Rookie

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    I thought as soon as any of the midsole is exposed. No?!
     
  13. The Meat

    The Meat Hall of Fame

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    My friend, that is still the outsole. The midsole is the foam part. You just finished the top layer of the outsole, the tread pattern, now you need to dig through the white slippery layer to get to the warranty portion of the shoe.

    Like what I suggested to another poster, if you can't get to the midsole in time(preferably 3 weeks before the warranty runs out just incase) then just sand it on the pavement.
     
  14. ae11

    ae11 Rookie

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    thanks. i am gonna pass up on any sanding though. if i can't get through to the midsole in 6 months playing tennis then they have held up their side of the bargain.
     
  15. The Meat

    The Meat Hall of Fame

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    I respect your decision and it's admirable, but remember that you get a $130 gift card to use at the nike online store. If you have the time to still wear them out might as well.
     
  16. RNBABOLAT

    RNBABOLAT Rookie

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    Hi just have one question of the breathe cage shoe. Just bought it in july and put the shoe just two times and the cage is separating from the midsole, Its common on this shoe or maybe I should send them? dont know how to post the pics any info of the process will be very apreciated
     
  17. PKfan1

    PKfan1 Semi-Pro

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    That's terrible that you're telling people to defraud the company. It's one thing to be dishonest yourself, but to encourage other to do so...
     
  18. BLX_Andy

    BLX_Andy Professional

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    You have to reach that foamy goodness that's under the outsole. It's still got a few weeks or months to go my friend.
     
  19. jonnyjack

    jonnyjack Rookie

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    I'm sending these in tomorrow. 118 hours in 5 months. I only wore them about 50% of the time in the last month.

    [​IMG]
     
  20. lgbalfa

    lgbalfa Professional

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    they don't look like they will qualify but good luck.
     
  21. kimguroo

    kimguroo Hall of Fame

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    It's good to claim the warranty because of heel areas.
    Heel areas already exposed midsole.
     
  22. swfh

    swfh Rookie

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    My claim was approved!!
     
  23. kimguroo

    kimguroo Hall of Fame

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    wow.
    I thought without midsole expose, it might be rejected.
    Probably Nike has very generous rules or an inspector thought white thing was midsole haha. Usually you might be able to wear 3-4 more weeks to see midsole (form) from those smooth out white rubber outsole. good to hear your claim was successful.
     
  24. andrewski

    andrewski Semi-Pro

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    Hi,

    I rarely visit shoes part of the forum, so I just stumbled upon this thread by chance.

    I am full of admiration for guys who submitted pictures of the shoes without effectively any thread.
    Great to claim on the warranty but how do you play tennis i.e. how do you grip the court?

    You must be all ballet dancers with great balance or just keep falling without getting injured or have great medical insurance :)

    I am playing mostly on sand filled carpet and occasionally hard court, but my Barricade (6 and 7 but soon version 8) get replaced with a lot of thread still left (at least 2 mm on most part).
    Somehow, I keep loosing grip, especially trying to get to wide balls on backhand side (FH is ok, for some reason).

    regards,

    Andrew
     
  25. andrewski

    andrewski Semi-Pro

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    Hi,

    This thread is so long, so apologies if this was explained before:

    If you claim under 6 months "durability" guarantee from any manufacturer (or they differ in T&C?) do you get a voucher to buy the same manufacturer shoes but this replacement pair would not qualify for the guarantee?

    It would require manufacturer to store receipt details for the second, replacement pair on their database, to stop repeat claim.

    Or it is "free shoes for life" scheme for those who are capable of avoiding injury, while playing in shoes with no thread left?

    regards,

    Andrew
     
  26. kimguroo

    kimguroo Hall of Fame

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    LOL
    There is no lifetime free replacement for shoes haha.
    the warranty is only one time replacement. you can not claim the warranty for replacement shoes.
    you are required to have the receipt which indicates date of purchase.

    Nike is the only company which offers Voucher. you will get full price (MSRP) of specific shoes (it does not matter how much you paid. even if you paid $20 for $130 MSRP shoes, you will get $130 so you can buy the shoes from nike website).

    Adidas and rest of companies send you replacement shoes.
    Usually you will need to pay returning shipping or some sort of fees.
     
  27. kingcheetah

    kingcheetah Professional

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    Just got a credit for my Courtballistec 4.3s which had one of the air units in the heel overinflate so that the shoe was really unstable.
     
  28. andrewski

    andrewski Semi-Pro

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    ,

    Hi,

    Thanks for taking time to answer.

    That is what I thought, although Nike voucher scheme is quite generous if you buy older, discounted shoes and using Nike voucher you can(nearly), buy another 2 pairs.

    Going by my experience of Nike shoes durability, I would say it is just as well, they are so "generous" :)

    regards,

    Andrew
     
  29. kingcheetah

    kingcheetah Professional

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    The voucher only works on the Nike website, so you can usually only find the current styles for sale... making it very difficult if not impossible to use the entire voucher.
     
  30. Fintft

    Fintft Hall of Fame

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    Well I return them anyhow once the thread is gone and I start slipping; don't want injuries...And TW honors the "warranty".
     
  31. Fintft

    Fintft Hall of Fame

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    I have similar experience with shoes my friend, so one the thread is gone just a little (usually the outside of my right foot) and I start slipping I just send them back to TW and get a credit for the full amount of money, although, technically they wouldn't be eligible for warranty.

    I've posted on this many times, in order to help people, although I'm aware that more people doing this, the stores might get swamped and stop honor this "nice to customers" warranty.
     
  32. NJ1

    NJ1 Professional

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    When you all say "thread," do you mean "tread"? Or am I missing some insider tennis lingo here?
     
  33. Fintft

    Fintft Hall of Fame

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    Tread (or profile), sorry for my poor command of the English language.
     
  34. jayserinos99

    jayserinos99 Hall of Fame

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    Hi everyone, should I send my Lottos back or wait a bit longer? I think I have until next month to send them back.

    http://i.imgur.com/iN13eAs.jpg
     
  35. NJ1

    NJ1 Professional

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    As long as grip is okay I'd use them for another couple of weeks
     
  36. stringmaster

    stringmaster Banned

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    Wow this is the first thread I looked at and I may just be weird but some of these shoes are barely worn. I wear my shoes until they go to my socks.
     
  37. Lukhas

    Lukhas Legend

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    Though you're reached the foam on the heel, they still can be used a bit more. Just try to play through it everyday. How many hours did it took you to grind through the heel?
     
  38. tyu1314

    tyu1314 Semi-Pro

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    I got a question about nike voucher, i heard you can only claim the warrantly of a shoe that's been release for less than 2 years.So, if i bought an older edition like ballistic 2.3 from a retail store, then i cant claim warrantly even if i wear through it in 2months?
    Do anyone know when did the ballistec 4.3 volt came out? I am thinking about returning it in october or november.[​IMG]
     
    Last edited: Sep 5, 2013
  39. The Meat

    The Meat Hall of Fame

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    I don't know about the 2 year policy thing, but I remember claiming green 3.3's a year ago when they went on sale on TW. I think they were released 2011 as well, so that was about a year ago from 2012. If you bought it from a a reputable dealer new, you could make a argument.

    The Volt colorway came around sometime around Nadal's return I believe.
     
  40. NJ1

    NJ1 Professional

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    You're correct about the 2 year requirement, but even by November the Volt 4.3s won't have been out two years as not even the first pair (White w/grey) will be two years old by the start of November. (source: I have a pair and the build date is on the inside of the tongue)
     
    Last edited: Sep 5, 2013
  41. tyu1314

    tyu1314 Semi-Pro

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    Thanks for the replies.
     
    Last edited: Sep 5, 2013
  42. LafayetteHitter

    LafayetteHitter Hall of Fame

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    See Jay if you played some real tennis those shoes would be ready to go back already! haha
     
  43. stringmaster

    stringmaster Banned

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    I would wait as long as you can.
     
  44. texastornado

    texastornado Rookie

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    Pretty sure for tennis shoes with the 6mo warranty only the outsole only has a 6mo warranty and the rest of the 1.5years has to be a manufacturing defect.
     
  45. stringmaster

    stringmaster Banned

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    No he means the shoes have to be bought before two years after they were released or the warranty doesn't apply.
     
  46. jayserinos99

    jayserinos99 Hall of Fame

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    I called the local tennis shop where I bought them from because I lost the receipt and I bought them on May 6, and I average hitting 2-3x/week for at least an hour each time. So roughly 32 hours on nothing but hard courts. I still have at least a month before I need to send them in so I plan on using these shoes until well into the combo season.

    A lot of my shoes wear out this way because of the Superfeet green inserts that I currently use being too high in the arch.
     
  47. jayserinos99

    jayserinos99 Hall of Fame

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    LOL hey man, 3.5 doubles is real tennis! It's the only time I can play while having a beer in one hand!
     
  48. Lukhas

    Lukhas Legend

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    Well I wear all my shoes heel first (flat foot+orthopaedic insoles)... :lol: But even though the heel of the Raptors is really thin, I still bought a pair because I haven't had a shoe in quite a damn long time that fitted me as well as these. :) Besides the AMC, but they don't absorb as much shock TBH when their "life" ends, be the outsole in fine condition or not.
     
  49. LafayetteHitter

    LafayetteHitter Hall of Fame

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    Man you need to come play at Beaver park then! The guys at Beaver use their extra pouch in the tennis bags for the liquor. I am shopping new shoes now, lots of shoes I like right now, makes it hard to decide!
     
  50. jayserinos99

    jayserinos99 Hall of Fame

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    I personally like a stiffer shoe in terms of cushioning because my feet hurt more when the cushioning bottoms out. This has happened to me the times I went with the Gel Resolutions (2s then the 4s). The Lottos aren't cushiony, I went with them because they reminded me of a less snug Barricade 2 (my all time go-to shoe). I got lucky since the local tennis shop has them on sale for $90, so I'm not without shoes for this upcoming combo season.
     

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