post your shoes before the shoe warranty claim

Discussion in 'Shoes and Apparel' started by kimguroo, Jul 27, 2010.

  1. Curryinahurry139

    Curryinahurry139 New User

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  2. kimguroo

    kimguroo Hall of Fame

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    You could use it for a few weeks of practice session then it might qualify for sure...
     
  3. kimguroo

    kimguroo Hall of Fame

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  4. darklore009

    darklore009 Professional

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    i sent an email to TW earlier, but i wanted to hear your opinion. I notice im wearing the outsole in a different way. im wearing it where the outsole and the shank meet on my left foot. I normally slide in hard court because i picked up the habit from the academy. Although the thread pattern is still intact, but i notice that im slipping more often then it was weeks ago. I'm scarced that if i keep playing with these, i might grind majority of the shank 4 months from now. Opinions? sorry for the large image, taken from my Samsung Galaxy S4
    [​IMG]
     
    Last edited: Jul 15, 2014
  5. lgbalfa

    lgbalfa Professional

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    i think i still have a little while left on these before i can send them in for the warranty.

    these lotto vector V are about 3 months old.

    http://i61.tinypic.com/w6t94n.jpg
     
  6. swizzy

    swizzy Semi-Pro

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    question.. as i read through these posts on this topic i found a few who appeared to claim they used their voucher at a nike store? the voucher i received this morning says "only at nike.com" it seems pretty clear. is there any wiggle room? or is it as it says in black and white?
     
  7. Lukhas

    Lukhas Legend

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    The question is more about if you want, because they're ready to go as long as the midsole is showing.
     
  8. kimguroo

    kimguroo Hall of Fame

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    You only can use the voucher at nike.com.
    Can't use vouchers at nike stores.
     
  9. fedking123

    fedking123 New User

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    [​IMG][​IMG][​IMG][​IMG]

    So do you guys think I can get my warranty?
    There's so many problems with the Courtballistec 4.3.

    Comfortable, but they just fell apart on me.
     
  10. darklore009

    darklore009 Professional

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    oh wow, totally demolished your 4.3's it should qualify since the right shoes has worn through the outsole
     
  11. enasport

    enasport New User

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    Hey, I lost my nike lunar ballistec warranty card but I found a copy of one on **************. If I print that off and send in my shoes with the copy of the card will they accept that? Has anyone else sent in a copy of the warranty card? Thank you
     
  12. McLovin

    McLovin Hall of Fame

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    You don't need the warranty card. What you need to do it call the Nike (800) number, get a Return Authorization #, and paste it all over the box you send in, along w/ your receipt.

    I'll see if I can dig up my post on this. Believe me, I've done this 3 times now and no warranty card was required.
     
  13. McLovin

    McLovin Hall of Fame

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    OK, so it does request you fill it out, but I've not done it on two of my returns and they've been processed. So I say fill out your printed one just to be sure. Here's what you need to do:

    I've bolded the important part. During my phone call, they request the Claim Number be written in 3 different places, in addition to it being written on the address.
     
    Last edited: Aug 6, 2014
  14. swizzy

    swizzy Semi-Pro

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    mclovin is spot on.. just got two pairs of nike cage courts for my dead max cages.. the air bubble in my heels died weeks before the rubber burned a hole.. could not recommend this shoe.. completely bald around the time the heels blew out.. no warranty card as i got them on clearance at a nike warehouse sale.. three pairs of shoes for 60 bucks turned out to be a very good deal.. will do it again if i can find a reasonably priced shoe sometime in the future.
     
  15. enasport

    enasport New User

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    Okay thank you! Also do you or anyone else know that if I got my Ballistecs on sale from TennisWarehouse for $120 if Nike will send a voucher for $120 or the regular price of $165?

    Thank you
     
  16. kimguroo

    kimguroo Hall of Fame

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    you will receive MSRP of shoes. If it was lunar ballistec, it's $165.
    Does not matter how much you paid for the shoes.
    My lowest price was around $35 (CB) but still got MSRP of shoes.
     
  17. colan5934

    colan5934 Rookie

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    Nike always sends a voucher for the retail price of the shoes if you send it to the claims department. As far as I understand, you can get your original form of payment refunded if you choose to go through the returns department, but then you would only get the amount you paid for them.
     
  18. enasport

    enasport New User

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    Awesome! Thank you!
     
  19. McLovin

    McLovin Hall of Fame

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    Yeah, full MSRP voucher. Remember, though: The voucher is only good on www.nike.com .

    However, of you drill down to the Clearance -> Tennis section, you can find some good deals on shoes & clothing. And also note that the voucher is good for anything on nike.com . So the smart thing to do is:
    1 - Buy shoes from TW on sale
    2 - Wear them out & send them back to Nike
    3 - Use $165 voucher for clearance clothing.
    4 - Buy another pair of shoes on sale from TW
    5 - return to Step 2 & repeat.
     
  20. pfchang

    pfchang Professional

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    would this qualify for nike?

    [​IMG]
     
  21. kimguroo

    kimguroo Hall of Fame

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    Yes. BTW how many hours did you put it on?
     
  22. pfchang

    pfchang Professional

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    not sure about the hours, but about 3months.
     
  23. Nick07

    Nick07 New User

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    Would thos qualify?[​IMG]
     
  24. kimguroo

    kimguroo Hall of Fame

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    Yes. Since midsole is exposed, it's good to go.
     
  25. Fintft

    Fintft Hall of Fame

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    Nice :)

    Myself (and I know that I'm not the only, from what I've read here), I take, at times, exception with your second point: that is I'd rather have my shoes replaced under the TW warranty the moment the thread starts to wear out and me slipping, rather then risk an injury by waiting for mid-soles to get exposed...
     
  26. stringmaster

    stringmaster Banned

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    Hey kim is they new designs for au coming?
     
  27. swfh

    swfh Rookie

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    Courtballestic 4.3. Should be good to send into TW, no?

    [​IMG]
     
  28. sainttom

    sainttom Rookie

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    Hey guys, is it worth me emailing TW because my warranty pair of Air Max Cages' bubble has popped? Like I did the whole warranty with the first pair because I wore out the outsole but this one the bubble has popped and it's inside 6 months. I'm not sure if this will count since it's the second pair?
     
  29. swfh

    swfh Rookie

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    bump

    10char
     
  30. sainttom

    sainttom Rookie

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    ^Yeah that's definitely good to go. Enjoy your new shoes!

    If anyone can help me with my question I'd be really grateful, thanks!
     
  31. kvan

    kvan Rookie

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    [​IMG]

    [​IMG]
    Usually pretty good at telling whether shoes are good for warranty but the raptors have a lower part of the midsole where I have exposed near the inner toe and then I also have heel exposure.

    What do you think?
     
  32. BLX_Andy

    BLX_Andy Professional

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    That's perfectly fine. You probably have a few weeks until the shoe can qualify for the durability guarantee.
     
  33. RoyalFederer

    RoyalFederer New User

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  34. stringmaster

    stringmaster Banned

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    Same most of these really have time left imo
     
  35. PhotoBlue

    PhotoBlue Professional

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    Why risk injury?
     
  36. stringmaster

    stringmaster Banned

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    I wouldn't exactly call most of these risking injury but that MO
     
  37. lgbalfa

    lgbalfa Professional

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    those do not look anywhere near replacing them for warranty.
     
  38. austen5566

    austen5566 Banned

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    Just wondering, how did you destroyed that part? You let your dog bite it?
     
  39. kvan

    kvan Rookie

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    Funny. Raptors come with an unusual curve in the toe area of the outsole...


    [​IMG]

    I just drag my toe in that area a lot.
     
  40. austen5566

    austen5566 Banned

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    Do you guys know does TW still accept new balance warrantly? I have a shoes that is about 11months old.
     
    Last edited: Sep 2, 2014
  41. Nick07

    Nick07 New User

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    Hi, just curious: does the 6 months begin upon date of purchase or date the shoes arrive? Im concerned my shoes wont make it to Nike in time before my 6 months are up.
     
  42. kimguroo

    kimguroo Hall of Fame

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    Date of purchase from your receipt.
     
  43. McLovin

    McLovin Hall of Fame

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    When you say 'make it to Nike', did you already send them in? If so, I believe the 6-month window allows some wiggle room for mailing & processing, meaning they will likely give you a week or two.

    Most likely they run the 6-month window up until you call for an RA#, then give a week or two to pack/mail/process claim.
     
  44. Nick07

    Nick07 New User

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    I was able to get the voucher for my cages, but the 4.3s are being sent back to me because i didnt attach a copy of the receipt. I lost the original copy, so im not sure how to get a new one, i ordered from west-mid sports, any ideas?
     
  45. kimguroo

    kimguroo Hall of Fame

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    then Contact to Mid.
     
  46. Fintft

    Fintft Hall of Fame

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    They also send confirmation emails with the orders...
     
  47. bobtodd

    bobtodd Rookie

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    I used the instructions from the TW website. I contacted New Balance and the customer service was very helpful. I was sent a voucher for full retail price of my 996's.
     
  48. eelhc

    eelhc Hall of Fame

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    Just sent in my Barricade 8s... Just under 5 months. wore them only for tennis 1~3x/week, ~1-1/2Hrs each time, mostly doubles on hard court. Suspect ~80hrs total on them.

    The mid-sole is almost worn through on the left shoe.

    The stitching on the uppers which are not covered by warranty started to come loose at ~3 months.

    [​IMG][​IMG]
    [​IMG][​IMG]
     
  49. moonballs

    moonballs Hall of Fame

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    Where can the voucher be used? I thought the retailers like TW can still take back NB shoes.
     
  50. Tennisguy3000

    Tennisguy3000 Semi-Pro

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    Last edited: Oct 19, 2014

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