Prince Customer Service

Discussion in 'Stringing Techniques / Stringing Machines' started by Topspin101, Oct 29, 2012.

  1. Topspin101

    Topspin101 Rookie

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    Excellent. Called inquiring about Boomerang Tools last week. Tools arrived today.

    Don
     
    #1
  2. zapvor

    zapvor Legend

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    good to see them back!
     
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  3. mikeler

    mikeler G.O.A.T.

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    I just use the 50/50 method to start the crosses. Seems easier than using other tools.
     
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  4. Irvin

    Irvin G.O.A.T.

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    because of the design of some stringing machines although I really like the two piece 50/50 method I don't think it is easier. When using the 50/50 you should string two crosses toward the top then switch to two toward the bottom then two on top then two on the bottom until you are done. Never get ahead on the bottom and not more than two ahead on the top. That is what I have been told is the correct way by Prince.
     
    Last edited: Oct 30, 2012
    #4
  5. mikeler

    mikeler G.O.A.T.

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    Good info, thanks.
     
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  6. Irvin

    Irvin G.O.A.T.

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    That should have said, Never (not ever) get ahead more than two on top ...
     
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  7. KoaUka

    KoaUka Rookie

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    Yup, great customer service, but does anyone know which boomerang is for the exo rebel 98?
     
    #7
  8. Andyroo10567

    Andyroo10567 Professional

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    I tried calling 4 times this week and they never called back or answered my calls.
     
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  9. Lakers4Life

    Lakers4Life Hall of Fame

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    I strung a Rebel 95 and used the white boomerang for the O3 White.

    I think they are on Christmas break. Call in the mornings EST, after the New Year.
     
    #9
  10. Andyroo10567

    Andyroo10567 Professional

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    Dang! I have to wait a year!! :)
     
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  11. Irvin

    Irvin G.O.A.T.

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    There were four boomerangs at one time. A light grey and orange, and a darker grey and red. The darker grey and red had ears and Prince told me they were for the EXO3 rackets. Te other two were for the O3 models. I would suggest using any one that fits some people even shave them down to fit. Wear safety glasses they have a tendency to pop out at times.
     
    #11
  12. KoaUka

    KoaUka Rookie

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    Mahalo Irvin
     
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  13. Rabbit

    Rabbit G.O.A.T.

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    I got my boomerangs in a like time frame. Great customer service.
     
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  14. KoaUka

    KoaUka Rookie

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    ok, just played around with them a little..
    both grey ones are too big, the rounded orange one fits and so does the red one with ears. Guess it'll be the red one for the rebel, but i'll try both and see which one is better.
     
    #14
  15. Topspin101

    Topspin101 Rookie

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    Good idea on the safety glasses. One just shot off my o3 Black and I am amazed it did not break my glass door. Really scared the hell out of me!
     
    #15
  16. COPEY

    COPEY Hall of Fame

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    That's one of the reasons I didn't care for the boomerang. It works when it's on, but you can't predict when it's going to fly off.
     
    #16
  17. struggle

    struggle Hall of Fame

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    I kind of hold them in place, as even if they don't fly out they can shift around and the strings can come out of the slots.
     
    #17
  18. tennisBIEST

    tennisBIEST Rookie

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    Took Copey advise and went to the local hardware store and bought a couple of s hooks and they worked perfectly! I was apprehensive at first and fully expecting them to shoot out and nab one of me nuggs but surprise surprise it works perfect! I kept thinking why didn't Prince come up with this?!
     
    #18
  19. ricki

    ricki Professional

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    can anyone help me get the boomerangs for Reibel/Ignite (i.e. small exo ports). I am from Czechia and unfortunately our official Prince dealership doesnt even want to hear about needs of customers!
     
    #19

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