Problem with TW stringjob

Discussion in 'TW Questions/Comments' started by atatu, Jan 29, 2005.

  1. atatu

    atatu Hall of Fame

    Joined:
    Feb 18, 2004
    Messages:
    3,706
    Location:
    Austin, Texas
    Hi, I recently purchased a 300G OS from you guys and asked that you string it with Iso Speed Professional. Well, it came strung with Iso Speed, but whoever strung it decided not to string the last cross. I'm not too happy about this, but I'm sure it was an honest mistake by your very busy stringers, could you please advise if I have any recourse here. Thanks.
     
    #1
  2. dantyem108

    dantyem108 Rookie

    Joined:
    Mar 28, 2004
    Messages:
    384
    Try calling them, you should be able to get it restrung.
     
    #2
  3. ibemadskillzz

    ibemadskillzz Semi-Pro

    Joined:
    Feb 23, 2004
    Messages:
    622
    yes you should be able to get it restrung. ups prepaid for you probably.
     
    #3
  4. TW Staff

    TW Staff Administrator

    Joined:
    Jan 21, 2004
    Messages:
    26,750
    Location:
    Tennis-Warehouse.com
    Atatu, I apologize for this... shouldn't have happened. Please call us at 800.883.6647, and ask for Tim or Danny, who will work out a solution for you. Again, our apologies. Don/Tennis Warehouse
     
    #4

Share This Page