question on TW policy

Discussion in 'Racquets' started by tennisplayer3, Mar 25, 2004.

  1. tennisplayer3

    tennisplayer3 New User

    Joined:
    Mar 3, 2004
    Messages:
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    Does TW have a policy on allowing raquets to be returned if they do not fit the specs listed on the website?Such as being too light/heavy. And if so how much off does it have to be?
     
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  2. TW Staff

    TW Staff Administrator

    Joined:
    Jan 21, 2004
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    24,317
    Location:
    Tennis-Warehouse.com
    We don't have a policy, per se. Please e-mail info@tennis-warehouse.com with your racquet model and specs, and we'll take it from there. FYI, most manufacturers have the following tolerances:

    Weight: +/- 10 grams
    Balance: =/- 3/8 inch
    Length: =/- 1/8 inch


    Don/Tennis Warehouse
     
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