Reebok Warantee Replacement

Discussion in 'Shoes and Apparel' started by HLM2, May 26, 2007.

  1. HLM2

    HLM2 Rookie

    Joined:
    Nov 15, 2006
    Messages:
    274
    Has anyone sent in their reebok shoes for a replacement say under the 6 month durability warantee? Im thinking about sending my Match days in, they are completely worn through but when I called they said it takes about 2-3 weeks.
    In your experience, did it take this long, or longer? Is it worth it to wait that long?
    Thanks
     
    #1
  2. fastdunn

    fastdunn Legend

    Joined:
    Feb 19, 2004
    Messages:
    6,294
    Talk to TW first (if you purchased it from TW). I was told to send my Match Day Pump
    directly to TW for warranty replacement.
     
    Last edited: May 26, 2007
    #2
  3. CivicLx

    CivicLx Professional

    Joined:
    Mar 23, 2005
    Messages:
    942
    Location:
    San Jose, Ca
    i actually just sent MDPs back to TW last week or the week before.
    as far as i know TW sends you one of their pairs from inventory so you get them replaced right away. I guess it depends on how backed up their returns department is but basically the shipping time will be the bulk of the time you spend waiting for your replacement

    I've replaced 3 pairs of shoes and I've always sent them back to TW not the manufacture (sp?)

    yeah i definitely think it's worth it to wait because you're getting a new pair of shoes :) i don't know but i would guess sending them back to Reebok would take longer
     
    #3
  4. HLM2

    HLM2 Rookie

    Joined:
    Nov 15, 2006
    Messages:
    274
    Really? TW let you ship it to them? I just checked the website under returns for shoe replacement and under Reebok it says to call reebok.
     
    #4
  5. CivicLx

    CivicLx Professional

    Joined:
    Mar 23, 2005
    Messages:
    942
    Location:
    San Jose, Ca
    yeah I've sent shoes back twice and returned a pair to their retail shop once and they always took care of them for me. you just have to have your original invoice for the shoes purchase, but if you can't find it, they should be able to look it up and confirm the orig purchase
     
    #5
  6. tintin

    tintin Professional

    Joined:
    Feb 20, 2007
    Messages:
    1,438
    Location:
    none of your damn business
    will Reebok come up with any new clothes at all? :confused: :roll:
     
    #6

Share This Page