rough transaction with tennispro19

Discussion in 'References' started by Matt H., Dec 21, 2009.

  1. Matt H.

    Matt H. Professional

    Joined:
    Feb 19, 2004
    Messages:
    1,279
    This is one of my first international transactions, and I think I would like to stay within the U.S after this experience.

    Here is the short and concise story. I bought 3 prestige pros for $320.

    money paypal'd on December 3rd (thursday), and was told racquets could go out following day.

    get email on 4th (friday) saying post office in England is closed, and racquets will go out on monday the 7th.

    get email on 7th saying he didn't have the correct box, and he obtained it so they would go out on the 8th.

    I email on the 9th asking if they were shipped. I get this response:

    fromtennispro19
    toMatt H.

    dateWed, Dec 9, 2009 at 5:27 PM
    subjectRe: Prestiges


    hide details Dec 9 (12 days ago)

    Yes Matt, they said it should be between a week to two, more likey to be about 10 days. I think there is a tracking number on the receipt I have at home. I will be back there tomorrow so will send you the number. What's ur name on tt?



    Sent using BlackBerry® from Orange


    I wait until December 20th. No racquets. Send mmail to request that tracking number.

    The response I got:

    fromtennispro19

    toMatt H.

    dateSun, Dec 20, 2009 at 7:36 PM
    subjectIMG00124-20091221-0029.jpg


    hide details Dec 20 (1 day ago)

    Hey Matt,

    First of all I want to apologise for my lack of cantact, my internet has been down and so its been hard. Basically I left the rackets with some one from my office to post, I left them enough postage money but they packaged them in a box what put the shipping cost up to £50, they did not have enough cash with them so send the rackets as 3 individual packages. They didn't call me to let me know so I have been non the wiser but its my fault and I'm sorry. There is no tracking number on them. With the postal strikes we have had here recently, been hectic they said u should be expecting them after mas. I am really sorry about this and will gave you some kind of compensation for the trouble. I've attached a picture of the postage receipt as proof that ehy have been sent. I am so sorry for this mate.


    Sent using BlackBerry® from Orange


    My only problem, and I will post the picture if needed, is that the date on the receipt is 12/18/09. This means when I asked for confirmation on the 9th if they were shipped, I was not told the truth. I'm also not the biggest fan of the "my internet has been down" line, because as you can see the emails were from a smartphone, not a computer. That, and access to email is pretty easy. Pretty tough to go 10 days without access of any kind.


    This is not meant to bash the guy because communication has been decent, but the bottom line is it's been almost 3 weeks with nothing to show for the money i sent.
     
    #1
  2. Kot_Bigemot

    Kot_Bigemot Semi-Pro

    Joined:
    Dec 8, 2008
    Messages:
    782
    Location:
    North of Boston, MA
    I would open a paypal claim. Just in case you know. Open "item not received" claim.
     
    #2
  3. ryushen21

    ryushen21 Hall of Fame

    Joined:
    Dec 21, 2008
    Messages:
    2,201
    Location:
    wherever you were hoping I wasn't going to be
    Like Kot said, file a claim with paypal. This will probably be the easiest way to get your money back.
     
    #3
  4. PeterFig

    PeterFig Professional

    Joined:
    Jan 15, 2007
    Messages:
    884
    Location:
    in a west coast treehouse
    Very valid points you made - both about the date on the receipt and also the obvious 'internet down' when he's using a Blackberry.

    Even if you get the frames in the next few days and they are exactly as described, the fact that he's been caught in at least two lies is good reason to warn others of dealing with him in the future.
     
    #4
  5. Azzurri

    Azzurri Legend

    Joined:
    Mar 6, 2006
    Messages:
    7,884
    Location:
    Next door to Elisha Cuthbert.
    I agree with everyone has stated, you should open the claim just in case. there is no tracking and while he has a "receipt", is that enough proof he sent 3 racquets?? he lied about the ship date and then had an "office mate" box/ship it for him...uh, sounds like an awful lie.
     
    #5
  6. Bud

    Bud Bionic Poster

    Joined:
    Jul 23, 2007
    Messages:
    31,167
    Location:
    San Diego, CA
    Contact Paypal immediately.

    I smell a liar... no one has this many issues sending a parcel.
     
    #6
  7. Matt H.

    Matt H. Professional

    Joined:
    Feb 19, 2004
    Messages:
    1,279
    doing some checking on the internet down theory...

    during the time frame of 12/8 thru 12/22, he's made 48 posts on TW. He has posts every single day except the 18th. Emotions and feelings aside, I need to go by the numbers and facts and I'm not liking the way things have added up.

    how does the paypal claim thing work? does it just put his account on hold temporarily? I'm sure he's removed the funds and transfered them into his bank. It has been 3 weeks afterall.
     
    #7
  8. Matt H.

    Matt H. Professional

    Joined:
    Feb 19, 2004
    Messages:
    1,279
    That was easy, actually. I opened the dispute and sent the following message:

     
    #8
  9. Fearsome Forehand

    Fearsome Forehand Professional

    Joined:
    Aug 23, 2007
    Messages:
    1,185
    Location:
    USA
    p
    Matt: The PP process works something like this: If you file a did not receive claim, PP will debit the seller's account for the amount in question. PP will advise the seller that a claim has been made and ask the seller to provide proof of delivery within 15 days. Since the brit did not pay for tracking (if he shipped), he will be unable to prove delivery. Unless you cancel your claim, the brit's account will be permanently debited the amount in question and a permanent reversal/chargeback will be effected.

    If you paid with a cc, I suggest you file a did not receive dispute with your cc issuer as well as doing so makes whatever PP does irrelevant. The cc issuer holds sway in such matters.

    Hopefully, the guy is a slacker/idiot/tool not a scammer and you will receive the rackets. However, it has been established that he is a serial liar and that doesn't bode well for a successful transaction. Avoid international deals unless the other party has many great references.

    It should be noted that tennispro19 had no previous references. Please tell me you at least paid with a cc.

    In this case, you should be okay if the rackets don't show up as the seller won't be able to prove delivery to PP. The PP transaction details page should indicate if buyer protection is provided.
     
    Last edited: Dec 23, 2009
    #9
  10. Matt H.

    Matt H. Professional

    Joined:
    Feb 19, 2004
    Messages:
    1,279
    i paid in combination of the $180 already in my paypal account, and $140 thru my visa card.
     
    #10
  11. Kot_Bigemot

    Kot_Bigemot Semi-Pro

    Joined:
    Dec 8, 2008
    Messages:
    782
    Location:
    North of Boston, MA
    Call your visa card and file a dispute as well. Just as FF said.
     
    #11
  12. Azzurri

    Azzurri Legend

    Joined:
    Mar 6, 2006
    Messages:
    7,884
    Location:
    Next door to Elisha Cuthbert.
    and next time don't deal with anyone w/out a good amount of refrences!
     
    #12
  13. Fearsome Forehand

    Fearsome Forehand Professional

    Joined:
    Aug 23, 2007
    Messages:
    1,185
    Location:
    USA
    Two separate transactions? That makes things more complicated. PP has strange rules about dividing payments. You'll get the $140 back for sure from your cc issuer, the $180 might be a little shaky. It may be a case where PP decides in your favor but says they can't recover the $180 from the seller's account. PP also has strange rules for personal accounts versus premier accounts. Personal accounts don't afford as much protection when deals go south.

    Immediately file two claims with PP if you did two separate payments. And open a dispute with the cc issuer for the $140.

    Lessons for onlookers.

    1) Avoid international deals, way too much hassle and risk.
    2) Always pay with a cc, never from your PP balance or bank account (The latter instance is tantamount to sending someone cash which leaves you with little to no recourse and completely subject to the whims of PP if the deal goes bad.)
    3) If someone has no refs, do a payment after delivery deal. Better yet, don't do the deal in the first place.
    4) If you are going to use PP, become familiar with all their myriad rules so you know what to do and what not to do. (For instance, never split payments or accept split payments.)

    Actually, if the seller accepted a split payment, he is sort of screwed besides being unable to prove delivery. He is doubly screwed. ;o)
     
    Last edited: Dec 23, 2009
    #13
  14. Matt H.

    Matt H. Professional

    Joined:
    Feb 19, 2004
    Messages:
    1,279
    the reference thing is a bit tough.

    I've made over a half dozen transactions on this board in the last year or so, and just recently got my first reference.

    I searched his posts and nothing set off a red flag. Seemed somewhat into the tennis industry with racquet and string sales.
     
    #14
  15. Matt H.

    Matt H. Professional

    Joined:
    Feb 19, 2004
    Messages:
    1,279
    it went over as one transaction, but Paypal automatically used what was in my account before going to my visa. It showed up as 1 transaction of $320 when I filed the dispute. Also, my account is a Premier account.
     
    #15
  16. Azzurri

    Azzurri Legend

    Joined:
    Mar 6, 2006
    Messages:
    7,884
    Location:
    Next door to Elisha Cuthbert.
    I linked this refrence to a few of his latest posts.
     
    #16
  17. chanee

    chanee Banned

    Joined:
    Dec 11, 2009
    Messages:
    571
    Precisely, I read his thread and he did note that he's based in the UK. I personally never deal with anyone situated in another country. Too much hassle and not worth the risk.
     
    #17
  18. Matt H.

    Matt H. Professional

    Joined:
    Feb 19, 2004
    Messages:
    1,279
    i just read an email he sent an hour ago

    i responded with this:

    i'm trying to be transparent and simple. No name calling or emotion needed. If the racquets show I will clear the guy in this reference thread and remove the dispute.
     
    Last edited: Dec 23, 2009
    #18
  19. chanee

    chanee Banned

    Joined:
    Dec 11, 2009
    Messages:
    571
    He's panicking big time now. He must of been expecting this though? 3 weeks and still nothing?
     
    #19
  20. Fearsome Forehand

    Fearsome Forehand Professional

    Joined:
    Aug 23, 2007
    Messages:
    1,185
    Location:
    USA
    I've done a few such deals but always reluctantly and very carefully. Much easier to find someone stateside with whom to deal. I get offers on fleabay all the time from outside the US and almost always say no. In most countries, I'm not sure you can ever prove delivery to PP. It used to be one could only prove delivery and have seller protection for deals in the USA, the UK and Canada. Maybe that has changed.


    You are being smart now. You are right to dispute the charge. If the rackets show up, cancel the dispute. The guy is a tool for lying to you and jerking you around for weeks. You owe him no apologies. The resolution Mitch seeks is tied to the promised delivery of the 3 rackets. Either way, he deserves a bad ref. Please post his contact email so others are forewarned in case he changes his username.
     
    Last edited: Dec 23, 2009
    #20
  21. chanee

    chanee Banned

    Joined:
    Dec 11, 2009
    Messages:
    571
    Has he replied to your latest email Matt H.?
     
    #21
  22. cork_screw

    cork_screw Hall of Fame

    Joined:
    Jul 2, 2008
    Messages:
    2,568
    He's not going to send the racquets, if they exist at all. Personally, I wouldn't buy from anyone who's had such little tt forum activity or posts. He also sounds either retarded or like he's 15 years old. From his conversations, it doesn't sound like he could hold down a job.
     
    #22
  23. nn

    nn Hall of Fame

    Joined:
    Feb 20, 2004
    Messages:
    1,952
    Location:
    Tennis World
    yeah that guy is big time ass**. I will never deal with people outside of states clear & simple.

    Paypal has protection for buyer & sellers so you should get your money if not fight like a dog with credit card company to get your money because you should not feel like some nut head took money away.. it is not like $320 will stop of life but steeling is not acceptable.
     
    #23
  24. Fearsome Forehand

    Fearsome Forehand Professional

    Joined:
    Aug 23, 2007
    Messages:
    1,185
    Location:
    USA
    And yet, he has a Blackberry. ;o)

    My guess is the rackets will show up on, or about, 1/8/10, give or take a few days. He might well be a total scammer though.

    We'll see.
     
    Last edited: Dec 23, 2009
    #24
  25. dr325i

    dr325i Legend

    Joined:
    Nov 7, 2007
    Messages:
    5,266
    Location:
    TX
    Also consider that the USPS (that will probably take over once International mail gets to the USA, unless sent with the specific carrier) is HEAVILY backed up. I shipped two packages last week, Priority, from FL to Atlanta it took 6 days and today is the 6th day to Chicago and no package yet...
     
    #25
  26. Matt H.

    Matt H. Professional

    Joined:
    Feb 19, 2004
    Messages:
    1,279
    dr325i-

    i have until 1/12/10 to escalate to a claim.

    I will be doing so on 1/11 if needed, because the bottom line is that i won't have racquets.


    I currently have 1 prestige pro that i bought at a store. I'm leaving to play USTA sectionals for my combo team on January 7th. Hopefully this doesn't happen, but i'll be forced to purchase another frame for that weekend if they don't show up.
     
    #26
  27. dr325i

    dr325i Legend

    Joined:
    Nov 7, 2007
    Messages:
    5,266
    Location:
    TX
    I agree...but give it some time...the postal services are hoirrible these days...
     
    #27
  28. sruckauf

    sruckauf Professional

    Joined:
    Apr 17, 2007
    Messages:
    839
    Man that sucks. I just hate to hear when this kind of crap goes on.

    Dude let me know if you could use another stick to go to sectionals with. I know it's not your model, but I could spare one of my Tour Diablo Mids until you're done. I have four, and could easily get along with three during the winter season. Let me know - I can shoot it to you, no biggie.
     
    #28
  29. dr325i

    dr325i Legend

    Joined:
    Nov 7, 2007
    Messages:
    5,266
    Location:
    TX
    or...you can get a demo from the local tennis shop for the Sectionals only...

    But yes, the whole situation sucks (the seller dishonesty + the mail delivery these days...)
     
    #29
  30. skraggle

    skraggle Professional

    Joined:
    Jul 11, 2005
    Messages:
    1,436
    Very cool offer...
     
    #30
  31. tennispro19

    tennispro19 Banned

    Joined:
    Nov 9, 2009
    Messages:
    201
    ok, i can only hold my hands up to some of the problems here. the rackets have been sent and you will get them. the rackets will be with matt soon, and i will give some kind of money in compensation to him. there is nothing i can do to prove they have been sent other than actually going in the post office and asking for CCTV footage and that aint gonna happen but it is there.i could actually provide cctv of me wrapping and packaging the rackets in a friends shop, where a date, time and 4/5 people who vary fy that i did set package them. i do find it out of order how i am being called a thief and other things. like i told matt, if i was going to screw some one over it would not be hard, why would i do it in this way where i can be traced, its linked to my bank and messes my reputation up. i could have took the money in a dodgy paypal account, spent the money on **** and never be heard of again so please, to an extent keep the accusing comments to ur selfs until al facts are known. that all i have to say on the matter other than i am an honest person who has messed up a little in regards to leaving them with a friend/college to post and yes, to be fair trying to sort the situation out with out alarming the customer, and for that i am genuinely sorry. matt seems like a real honest and genuine person, and im sure when he gets them and we sort this out will clear this up. now i am sure there are going to be the usual suspects who will pick out things ive said and make more accusations so you can do what you like. until then i hope you all have a great xmas and a happy new year
     
    #31
  32. Marshredder

    Marshredder Semi-Pro

    Joined:
    Dec 1, 2009
    Messages:
    575
    Location:
    London, UK
    I think that guy is like 13 or 14.

    So, he's in the UK eh? So am I, got an address for him? I could go knock on his door and have a little talk.

    For a start, no-one leaves a package with the post office with the money to post it, like he said, if you've taken it into the post office, you post that thing, and take your change.

    It seems like a lot of excuses to me.
     
    #32
  33. tennispro19

    tennispro19 Banned

    Joined:
    Nov 9, 2009
    Messages:
    201
    Excuse me, you out of order. If you do want my phone number or address then yes, we will have a chat my friend.
     
    #33
  34. skraggle

    skraggle Professional

    Joined:
    Jul 11, 2005
    Messages:
    1,436
    So part of your defense is that you could have handled it worse or been an unrepentant thief? Not the sharpest thing to add in.

    In the future, just restrict your comments to saying you screwed up, you'll fix it, and you've learned from it.
     
    #34
  35. tennispro19

    tennispro19 Banned

    Joined:
    Nov 9, 2009
    Messages:
    201
    well I am just trying to be honest mate and see what your saying. some times when i try to explain stuff i dont word things the best. ive just contacted matt and this will hopefully all be sorted
     
    #35
  36. Bud

    Bud Bionic Poster

    Joined:
    Jul 23, 2007
    Messages:
    31,167
    Location:
    San Diego, CA
    It's hard to believe you at this point after you lied about initially shipping the racquets and then claiming your Internet was down (as another delay tactic)... while emailing from a Blackberry and posting multiple times on the TT boards.

    Like someone else said... you should have apologized and then just stuck a cork in it.
     
    #36
  37. number.432

    number.432 Rookie

    Joined:
    Jan 10, 2008
    Messages:
    193

    What puzzled me is why didn't they provide you with a tracking number of some sort for a package that size? OR don't tell me that you chose to send it w/o tracking option?

    And what is 'CCTV footage'?
     
    #37
  38. Fearsome Forehand

    Fearsome Forehand Professional

    Joined:
    Aug 23, 2007
    Messages:
    1,185
    Location:
    USA
    Number432, he means closed circuit tv; the security footage.

    Looky what I found.

    http://tt.tennis-warehouse.com/member.php?u=20117

    tennispro19's email is also vote4mitch@msn.com. Apparently he is about 22. Yet another kid.

    He also uses email mitchlancaster@blackberry.orange.co.uk

    Matt H sent $180 cash internationally to a guy with no refs who has been previously banned.

    Given all the weirdness and lying associated with this deal, if the Matt ever sees his rackets, he will be fortunate indeed.

    Maybe Mitch will surprise us as he does have one + ref from the banned NickB for a deal back in May under his other (banned) user name master_stringer_mitchy so maybe there is some hope. Not sure why he was banned before. Perhaps for writing too many lower case run on sentences. ;o)

    Guys, do your due diligence before sending payments or agreeing to trades.

    Merry Christmas
     
    Last edited: Dec 24, 2009
    #38
  39. tennispro19

    tennispro19 Banned

    Joined:
    Nov 9, 2009
    Messages:
    201
    ok, i was banned for, saying on a thread that you can get the babolat all court team black shoes from a shop in the uk, i still have the email. i wasnt just trying to be helpfull. i have sold a racket to a guy in the babolat alliance, aero storm 07, sent to america. i will find out who it is, may be storm but i forget. with my old user i actually had a good reputation and this is being resolved. i have spoke to matt tonigh so i am going to leave it now, there is no need for you to post my email and i ask you edit that post, please.
     
    #39
  40. Fearsome Forehand

    Fearsome Forehand Professional

    Joined:
    Aug 23, 2007
    Messages:
    1,185
    Location:
    USA
    Sorry, I can't oblige you. Other posters should be warned not to deal with you, or, if they do, at least do so very carefully.

    Even if Matt get his sticks, I doubt most here will ever deal with you. Way too much lying, hassle and drama, mate.
     
    Last edited: Dec 25, 2009
    #40
  41. tennispro19

    tennispro19 Banned

    Joined:
    Nov 9, 2009
    Messages:
    201
    That's up to you then. I hope I do not start to receive messages and problems from people or else I will have to take some kind of further action.
     
    #41
  42. Bud

    Bud Bionic Poster

    Joined:
    Jul 23, 2007
    Messages:
    31,167
    Location:
    San Diego, CA
    Sucks being the victim, huh? :oops:
     
    #42
  43. tennispro19

    tennispro19 Banned

    Joined:
    Nov 9, 2009
    Messages:
    201
    you dont know the full story, im done with this thread and now will just deal with matt privately. so many people on here love to jump on things where they dont know all the details, idiots. i am the first one to put my hands up and say i am sorry and i made a mistake. i cant do anymore than that.
     
    #43
  44. sruckauf

    sruckauf Professional

    Joined:
    Apr 17, 2007
    Messages:
    839
    +1

    Seriously. This is the best advice if you've not come through man. IMO you are being WAY too defensive in your responses here. Show some proof you sent the racquets, apologize like you mean it, then clam up. Anything less and these folks are going to continue to hammer you.

    Just trying to be helpful. But in short, I think Bud's comments will serve you well.
     
    Last edited: Dec 24, 2009
    #44
  45. Richie Rich

    Richie Rich Legend

    Joined:
    Feb 24, 2004
    Messages:
    5,274
    no, no, NO! no references, do not pay first. pay when you receive the item. no exceptions. sellers says no then move on - not worth potential aggro.
     
    #45
  46. number.432

    number.432 Rookie

    Joined:
    Jan 10, 2008
    Messages:
    193

    I may not know the full story. But what I know is that you are no where near done if your buyer doesn't receive what he paid for.

    Why are you citing security camera as proof of shipment? If you have really sent the stuff give Matt his tracking number. He is entitled to have that (long time ago). I'm quite certain that a package that size can't be shipped w/o tracking number.
     
    #46
  47. dr325i

    dr325i Legend

    Joined:
    Nov 7, 2007
    Messages:
    5,266
    Location:
    TX
    Why is that?
     
    #47
  48. number.432

    number.432 Rookie

    Joined:
    Jan 10, 2008
    Messages:
    193
    From being both senders and receivers of items from the UK, once items go above certain size/weight they are very likely won't let you ship w/o tracking. This is what I draw from my previous experience. Don't remember exactly how that service is called but the post office has those guidelines in place.

    I can't imagine why the seller would choose to ship w/o tracking. It's too strange.
     
    #48
  49. dr325i

    dr325i Legend

    Joined:
    Nov 7, 2007
    Messages:
    5,266
    Location:
    TX
    I see...
    Not trying to badmouth the seller, but it appears he always dodged the question about the tracking number...
    That would be the easiest way to straighten this up...forget all the CCTV and other crap he mentioned...
     
    #49
  50. chanee

    chanee Banned

    Joined:
    Dec 11, 2009
    Messages:
    571
    Hey, i've heard of this Master_Stringer_Mitchy guy. You got any pics of the Adidas fall 2010? :lol:

    Seriously, your story sounds far from genuine and true. Your internet was never down, and you obviously are not surfing on TW on your Blackberry. Also, what's up with the tracking number???
     
    Last edited: Dec 25, 2009
    #50

Share This Page