Shipping: Demos / Demos+Strings

Discussion in 'TW Questions/Comments' started by cukoo, Oct 18, 2007.

  1. cukoo

    cukoo Semi-Pro

    Joined:
    Feb 3, 2007
    Messages:
    767
    Hi TW,
    I have 3 questions,

    1-How many business days does it usually take for (available)Demos to arrive?

    2-Would order more than 1 affect the shipping time?

    3-How is the shipping time when you order a demo and a few packs of strings?

    Thanks
     
    #1
  2. shojun25

    shojun25 Professional

    Joined:
    Dec 28, 2006
    Messages:
    1,492
    Location:
    Irvine, CA
    1. 2-3 days
    2. Depending if the racquet is in stock or if its backordered. If all racquets are in stock, it will still get there by 2-3 days
    3. Same as answer #2. If there are a lot of strings (I'm talking A LOT), it probably won't fit in the box, thus shipping both things seperately.
     
    #2
  3. cukoo

    cukoo Semi-Pro

    Joined:
    Feb 3, 2007
    Messages:
    767
    ^Hi, Shojun, will I receive it in 2-3 days? Or will TW process the shipping in 2-3 days? I am located in the US btw.
    And I'm only ordering a few pack of strings, is 4 okay?
    Can anyone confirm this?

    Thanks
     
    #3
  4. shojun25

    shojun25 Professional

    Joined:
    Dec 28, 2006
    Messages:
    1,492
    Location:
    Irvine, CA
    You will receive the stuff you ordered 2-3 days after they have invoiced it and shipped it. You will receive an email confirming the things you ordered. You can click on the link that will send you to the status of your order.

    TW processes the order within 24 hours.

    4 packs of strings will be okay. When I demoed 4 racquets, ordered a grommet set, a pack of strings, and a reel of strings, I got a long box with all of the stuff on it. So everything should fit.
     
    #4

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