Shoe Warranty Question

Discussion in 'Shoes and Apparel' started by Donny0627, Jul 31, 2010.

  1. Donny0627

    Donny0627 Professional

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    I just ordered 2 pairs of shoes from TW.

    1) Babolat Team All Court 4(white/gray/red)

    2) Nike Air Max Breath Cage II(white/black)

    Both of these shoes have the 6month outsole guarantee. I understand how this works, and how worn the shoes have to be to send them in, but i still have a couple questions.

    a) will i get some kind of warranty card with the shoes as a proof of warranty? if so, where do i find it so i dont accidentally throw it out. If not, what do i use as a proof of warranty

    b) it seems this board has mixed opinions as to where i should send the shoes when the midsole is exposed. Do i send it to TW, or the manufacture?
    where do i find the address to send it back to?

    c) when i send the shoes back, what all do i include in the box?

    Thanks in advance sorry for the noob questions:)

    P.S.: if anyone has any experiences with these shoes, please share them with me.
     
    #1
  2. tennis4life6965

    tennis4life6965 Rookie

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    For the Nike warranty a card will come in your shoe box that has all the requirements and information about where to send it to. As to where u shuld send it to your choice. Personally If you create a whole in the sole of your nike shoes they will give you credit. Basically you get credit to niketown.com which is nikes website and you can purchase whatever you like. I have never sent them back to tennis warehouse so i am unsure there. I have heard that babolat will not hassle you about the warranty so they should be easy, but to be honest Nike's is a pain but it is worth it.
     
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  3. jhutch

    jhutch Rookie

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    does the babolat come with a warranty card? i didn't seem to get one
     
    #3
  4. tennis4life6965

    tennis4life6965 Rookie

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    i have never worn babolat shoes so i am not sure. send them an email or give them a call.
     
    #4
  5. Donny0627

    Donny0627 Professional

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    thanks for the responses, anyone else wanna chime in?...
     
    #5
  6. Donny0627

    Donny0627 Professional

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    anyone???...
     
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  7. flashfire276

    flashfire276 Hall of Fame

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    I haven't worn Babolat shoes YET! So I have no input on that.

    But for Nike, the warranty card is inside the shoebox. You can use the warranty at the point the shoe sole becomes SMOOTH. I never sent them to TW or Nike, but I always brought it back to the store (for me, it's the Nike Outlet).
     
    #7
  8. Donny0627

    Donny0627 Professional

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    Does anyone have any experiences with the babolat warranty?...
     
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