Shoes you can just send back to TW for warranty

Discussion in 'TW Questions/Comments' started by [d]ragon, Jun 25, 2009.

  1. [d]ragon

    [d]ragon Hall of Fame

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    What shoes can we just send back to TW after wearing through the outsole within the 6 month warranty? I know Nike you can, Adidas you can't.
     
    #1
  2. TW CSR

    TW CSR Guest

    You can send any shoe that is under warranty back to TW except for Adidas for warranty replacement! Jesse/TW
     
    #2
  3. kashgotmoney

    kashgotmoney Professional

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    Do you actually work at TW? Or is your usernamen just TW CSR

    also, what does csr stand for
     
    #3
  4. Blask

    Blask Semi-Pro

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    I'm guessing "Customer Service Rep"
     
    #4
  5. [d]ragon

    [d]ragon Hall of Fame

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    I believe he/she (Jesse is unisex so sorry I don't know your gender) does work for TW. This user has posted several times on behalf of TW and posted in other forum sections as well.

    Thanks TW
     
    #5
  6. TW CSR

    TW CSR Guest

    Hello. My name is Jesse and I'm a guy. I work for tennis warehouse but am more of a casual poster than an admin. I've always been a forum goer and I like posting in some of the other forums as well but I'll answer a work related question if it helps.
     
    #6
  7. zapvor

    zapvor Legend

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    what if we lost the receipt? can we still send it in
     
    #7
  8. TW CSR

    TW CSR Guest

    If the shoes were purchased at Tennis Warehouse we will have record of the purchase and a receipt is not needed. Make sure to include your contact information so that may reference your account.
     
    #8
  9. zapvor

    zapvor Legend

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    thanks for the info
     
    #9

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