Shoes you can just send back to TW for warranty

Discussion in 'TW Questions/Comments' started by [d]ragon, Jun 25, 2009.

  1. [d]ragon

    [d]ragon Hall of Fame

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    What shoes can we just send back to TW after wearing through the outsole within the 6 month warranty? I know Nike you can, Adidas you can't.
     
  2. TW CSR

    TW CSR Guest

    You can send any shoe that is under warranty back to TW except for Adidas for warranty replacement! Jesse/TW
     
  3. kashgotmoney

    kashgotmoney Professional

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    Do you actually work at TW? Or is your usernamen just TW CSR

    also, what does csr stand for
     
  4. Blask

    Blask Semi-Pro

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    I'm guessing "Customer Service Rep"
     
  5. [d]ragon

    [d]ragon Hall of Fame

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    I believe he/she (Jesse is unisex so sorry I don't know your gender) does work for TW. This user has posted several times on behalf of TW and posted in other forum sections as well.

    Thanks TW
     
  6. TW CSR

    TW CSR Guest

    Hello. My name is Jesse and I'm a guy. I work for tennis warehouse but am more of a casual poster than an admin. I've always been a forum goer and I like posting in some of the other forums as well but I'll answer a work related question if it helps.
     
  7. zapvor

    zapvor Legend

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    what if we lost the receipt? can we still send it in
     
  8. TW CSR

    TW CSR Guest

    If the shoes were purchased at Tennis Warehouse we will have record of the purchase and a receipt is not needed. Make sure to include your contact information so that may reference your account.
     
  9. zapvor

    zapvor Legend

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    thanks for the info
     

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