So has TW Europe been officially launched?

Discussion in 'Talk Tennis Europe - English' started by meowmix, Jan 27, 2009.

  1. meowmix

    meowmix Hall of Fame

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    If so, welcome to all the new members from Europe! I'm pretty darn sure you'll grow to love TW as much as us folkies in the US do.
     
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  2. Tofi

    Tofi Professional

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    Seriously to tell you the truth they need to lower their prices. look at all the other uk tennis shops and look at their prices then compare on tw europe. i would buy from their but only if they lower their prices and put it all into GBP for the uk
     
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  3. ac3111

    ac3111 Professional

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    I think they accept online orders. It will be fun to be the first who orders...
    They should give a bonus to the very first 3. It would be a good promotion.
     
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  4. Hankenstein

    Hankenstein Professional

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    I´m very very very sorry to say, but TW-europe prices are way to high. We have a couple of online-stores here in Sweden and the prices here are about 20-25 % lower then on tw-europe.

    The competition here in Europe is pretty ruff (is that the word?) and specially the uk and german online stores are really pushing the prices down.
     
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  5. 93sq.

    93sq. Semi-Pro

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    Prices are lower than italy...but higher than others european e-stores...
    Quite frankly,it's almost cheaper to buy items from tw.com...

    i have several problems to set my country,is that a browser problem!?
     
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  6. 93sq.

    93sq. Semi-Pro

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    WTF...strings prices are incredibly high!!!!!!!
     
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  7. mozzer

    mozzer Hall of Fame

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    Some of the prices are high, but they have way more choice for almost all product ranges.
     
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  8. ericsson

    ericsson Hall of Fame

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    I second that, i will do some research soon about the global prices and post them later.

    BTW: Italy, Greece has some of the highest prices i ve seen around Europe...
     
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  9. ac3111

    ac3111 Professional

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    Greece has in many things some of the highest prices and has also some of the worst salaries. But this country is full of paradoxes, so do not take into account in your research...
     
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  10. TW Staff

    TW Staff Administrator

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    The tenniswarehouse-europe.com site is still in a test phase and has not yet
    been launched to the public on a wide scale. We are accepting orders and thank everyone for their feedback.

    We are still researching and establishing retail pricing but our goal is to
    be competitive on a pan-European basis.
     
    #10
  11. thompenator

    thompenator New User

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    You say that TW Europe is now taking orders but that pricing hasn't been finalised. What happens to orders placed now for items which then have their prices revised? If the price is reduced will the lower price be offered to those who have ordered the item? If the price is increased will the original price be honoured or will the options only be to either pay the higher price or cancel the order?
     
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  12. David_Is_Right

    David_Is_Right Semi-Pro

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    You have the same problem with anything you buy, whether it be from an online shop or a bricks and mortar shop.

    When you buy something, you agree to pay the stated price in return for the goods. The agreement is not dependent on any future price changes.
     
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  13. thompenator

    thompenator New User

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    David_Is_Right, I know that is what happens when placing an order on a finished website where the previous prices were fully thought out and correct. I've read of many cases where sites have made typos in their prices and not had to honour orders (or at least only the first few). What I'm not sure about is at what point an online order becomes a contract. I seem to think that an automated email reply doesn't count and that it only becomes a contract when payment is taken. Therefore, I'm not sure that a pre-order placed on a site still in development is a contract and was seeking the official TW position on this.
     
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  14. TW Staff

    TW Staff Administrator

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    We are now offering free shipping options to make our prices more competitive. If you find a lower price from an authorized European dealer then we will match it.

    Chris, TW.
     
    #14
  15. ClubHoUno

    ClubHoUno Banned

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    Great Chris - are you making the move back to Europe land ?
     
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  16. ericsson

    ericsson Hall of Fame

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    And have a European Vlog :)
     
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  17. TW Staff

    TW Staff Administrator

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    No plans at all to leave the California sunshine (although it has rained here most of the last two weeks).

    Chris, TW.
     
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  18. mozzer

    mozzer Hall of Fame

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    So we can order stuff TW Staff?
     
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  19. maximo

    maximo Banned

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    Free shipping is a real bonus. :)
     
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  20. Automatix

    Automatix Hall of Fame

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    Well prices really aren't good but the strong point is racquet matching...

    TW Europe will provide racquet matching right?
     
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  21. TW Staff

    TW Staff Administrator

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    mozzer,
    Yes you can order.

    Automatix,
    Racquet matching is not offered at this time.

    Chris, TW
     
    #21
  22. Automatix

    Automatix Hall of Fame

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    Roger that! Thanks for the info!
     
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  23. TW Staff

    TW Staff Administrator

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    A racquet matching service should be available shortly.

    Chris, TW
     
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  24. ClubHoUno

    ClubHoUno Banned

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    SAY WHAT !!!! :confused: :shock: :shock:

    I just ordered 4 Babolat PST's from Greg @ TW Europe, and he promised me a racquet match on all 4 racquets.
    When I get them I'll have them matched and if they don't match swing weight wise, length wise, balance point wise and static weight wise, I'll ship them right back to TW Euro head Q :twisted:

    I will strongly advice TW US and TW Europe to join this thread and confirm that TW Europe do indeed match racquets !!!!!!!!!
     
    Last edited: Feb 17, 2009
    #24

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